Harbour Towne Health PLLC - Family Medicine, Psychiatry & Counseling

Harbour Towne Health PLLC - Family Medicine, Psychiatry & Counseling We are an integrated medical practice that offers family medicine, psychiatry and counseling all in one facility. One body, One Mind.

Harbour Towne Health is accepting new patients for primary care.
03/22/2022

Harbour Towne Health is accepting new patients for primary care.

Despite the necessity of such practitioners, who handle patients from birth to death, from newborns to grandparents, there are too few of them and trends suggest there will be even fewer as current practitioners age and medical students with six-figure loan debts chose more lucrative specialties.

11/10/2021

Holiday Schedule

Our offices will be CLOSED on the following dates for the Holidays :

November 25, 2021
November 26, 2021
December 24, 2021
December 31, 2021

06/30/2021

Looking for a bright face and bubbly personality to join our fast-pace Harbour Towne Health Team. Must be able to work well under pressure with a smile, multi-task, proficient with computers and a fast learner. Candidate must display good work ethic, compassion and a good attendance record.

Harbour Towne Health PLLC - Medical Assistant Job Description

Report to clinical coordinator or practice administrator
Assist patients to complete all necessary forms and documentation
Maintain and manage patient records
Medication Prior Authorizations.
Keep exam rooms cleaned, stocked with adequate medical supplies, exam tables and chairs sterilized upon rooming patients and at the end of every shift. Empty Trash, vacuum, mop and any other cleaning duties that apply to your area.
Interview patients and obtain essential data including but not limited to chief complain, past medical history, current medications (manage patient medication list and inactive old medications), review of systems, review of services due on a patient.
Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s Electronic Medical Record
Perform nursing procedures under supervision of physician, physician assistant or nurse practitioner
Give instructions to patients as instructed by physician, physician assistant or nurse practitioner
Ensure all related reports, labs and information is available in patients’ electronic medical record prior to their appointment
Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
Triage and process messages from patients and Clerical office staff to physicians, physician assistants and nurse practitioners.
Maintaining a clean and sterile environment- clean bathrooms, exam rooms, lab area and provider area. Cleaning duties include but are not limited to dusting, vacuuming, mopping, sink and toilet cleaning ect.
Ability to maintain effective and organized systems to ensure timely patient flow
The ability to perform phlebotomy and administer injections
Answer incoming calls and deal with inquiries
Schedule patient appointments
Attach documentation to patients Electronic Health Record
Maintain stock of forms and office supplies
Safeguard patient privacy and confidentiality
Collect Laboratory Specimens
Refilling and maintaining prescription requests
Tracking and addressing patient quality items such as HEDIS, PCMH, etc.
All other duties as assigned by clinical coordinator or practice administrator
Skills Required

Appointment scheduling
Basic lab tests
Billing/Coding procedures
Dosage calculations
Electrocardiograms
Splinting
Health assessments
HIPAA compliance
Injections
Insurance verification
Pathophysiology
Patient charting
Preliminary examinations
Process Medication Prior-Auths
Pulmonary functions
Records management
Sterilization
Vital signs
Wound Care
Education and Experience

High school diploma
Knowledge of medical terminology, procedures and diagnosis
Knowledge of computer and relevant software applications
Working knowledge of healthcare insurance
Knowledge of prior authorizations
Knowledge of HIPAA laws
Keyboard skills
Ability to answer Multi-Line phone system
Ability to use copier, fax and scanner machines and maintain equipment
Grammar, spelling, and punctuation
Medical Assistant Certification and up to date on testing
Exceptional customer service and phone etiquette
Safe practices with radiation exposure
Knowledge of OSHA compliance
Qualifications and Skills

Must have 2 years experience.

Benefits

401k

Medical, Dental and Vision Insurance

AFLAC

Experience:

Certified Medical Assistant: 2 years
License:

Certification in Medical Assisting

06/30/2021

Harbour Towne Health PLLC is currently looking a Medical Receptionist that is a positive, energetic, and professional individual to add to our team. This candidate will provide outstanding customer service to our existing patients, as well as potential patients. These is a full-time position. The ideal candidate can work in a fast-paced environment and capable of working independently. This applicant should possess exceptional communication skills due to the majority of responsibilities will be dealing with patients during the check-in and checkout experience.

The Responsibilities:

Assisting patients in a friendly and professional manner
Checking existing and new patients into the office
Maintain and manage patient records
Collecting co-pays/payments
Schedule appointments
Effectively handle patient requests
Answering phones
Returning messages
Scanning documents
Insurance verification
Keep the front desk area neat and professional
Assist the clinical team by bringing patients back and directing the flow
Keep the lobby clean and refreshment bar stocked
The Requirements:

Previous Medical Front Desk, experience preferred
Insurance verification knowledge, strongly preferred
Strong verbal, written and communication skills along with active listening
Familiarity with Microsoft Applications and the ability to learn additional software’s
Utilize software’s, and telephone etiquette
Ability to multitask, as well as manage time effectively
Comfortable working in a fast-paced and constantly changing environment
Capable of working independently in an organized, detail-oriented fashion
Highly professional, personable, and must share our commitment to patient care
Knowledge and understanding of HIPAA
EMR experience
Able to uphold our Core Values:
Great work ethic
Respect for others
Excellence in service
Adaptability
Trustworthy
Benefits:

Health insurance
Dental Insurance
Vision Insurance
Paid time off
Retirement plan
AFLAC

06/17/2021

4th of July Holiday Hours

Family Medicine will be closing at 12:00 pm on July 2nd, 2021 and will re-open on July 6th, 2021 for normal business hours.

Psychiatry & Counseling will be closing at 3:00 pm on July 2nd, 2021 and will re-open on July 6th, 2021 for normal business hours.

06/07/2021

All Harbour Towne Health Offices will be close at 12:00 pm Friday June 11, 2021 for carpet cleaning. Please plan accordingly.

05/19/2021

Our phone system is now working. Thank you for your patience.

05/19/2021

Our phones are currently down due to an outage in the area. Please be patient as our IT is working on this issue. Sorry for any inconvenience this may cause.

02/02/2021

If you would like more information regarding Ketamine Infusions, please call our office at (231)375-8065 extension 102.

12/22/2020

Family Medicine will be open Christmas Eve, December 24 from 9 am - 12 pm.

Address

Norton Shores, MI

Opening Hours

Monday 8:30am - 12pm
1pm - 4:30pm
Tuesday 8:30am - 12pm
1pm - 4:30pm
Wednesday 8:30am - 12pm
1pm - 4:30pm
Thursday 8:30am - 12pm
1pm - 4pm
Friday 8:30am - 12pm
1pm - 4pm

Telephone

+12313758065

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