At Serendipity, our mission is to assess your needs, match our services with those needs so that you are able to meet your goals. Serendipity will provide world-class care to you so that we can become your most valued provider of home healthcare services. We do this simply by focusing on you, the patient, providing quality care and know that these two things will allow us together to meet our goals for your care needs. OUR SERENDIPITY STORY
Serendipity began because two people believed in their personal mission to create a home healthcare company focused around world-class care and improving the lives of patients and families. It may sound simple but we are passionate about building an organization that puts the patient at the center of all the work we do. Founded by Sean Oakley and Jackie English both chose this opportunity as their life’s work because of their commitment to providing each patient catered, world-class care. Our team is highly trained and degreed in their field of expertise. CEO Sean Oakley’s vast international business experience as well as his leadership experience with Disney molded Serendipity’s foundation from its BELIEFS for its commitment to world-class patient care. Founder Jackie English’s years of leadership experience within the healthcare industry gives Serendipity the necessary experience and background to truly be leaders in the industry. Their combination of experience and leadership has contributed to them creating a new paradigm in home health care. BELIEFS
Balance — We create and maintain a healthy work/life balance for our caregivers. Excellence — We provide the highest quality of service to our clients in order to achieve the best possible outcomes in the delivery of care. Leadership — We define leadership in our business by courage, personal integrity, and having a vision that inspires and motivates others. Integrity — We act in all our relationships within our communities with honesty and honor without compromise. Empathy — We approach patient care with a perspective of compassion and kindness. Family — We are committed to our caregivers overall well being which allows them to care for those that we serve as if they are family. Stewardship — We take care of our community by being wise in managing our resources both human and material.
