Universal Primary Care

10/24/2025

The Salamanca clinic will be closed today, Friday, October 24th! We are sorry for any inconvenience this may cause.

10/23/2025

SALAMANCA CLINIC ANNOUNCEMENT:

Unfortunately, our Salamanca clinic will be closed tomorrow (Friday 10/24) due to an internet and phone outage in the area.

All scheduled patients will continue to be seen by their provider in our Olean Clinic, located at 135 N. Union St.

We apologize for any inconvenience this may cause our patients.

If you need to cancel or reschedule, please call 716-375-7500.

10/23/2025

Universal Primary Care is excited to announce a couple of updates for our women’s health patients and their ultrasounds!

UPC secured a grant from the New York Health Foundation to obtain new ultrasound equipment in our Olean and Salamanca clinics, this has been installed and is in use now – so exciting!

We were excited and honored to dedicate our ultrasound room in Olean to Dr. Zimmermann upon her retirement!

Lastly, we are beyond excited to share that our Bradford clinic will begin doing ultrasounds in-house starting the week of November 4th and they will be available every Thursday and Friday!

10/22/2025

Houghton Clinic Alert

10/22/2025

🩺💙 Happy Medical Assistant Recognition Day! 💙🩺

Today, we honor the hardworking, compassionate, and skilled medical assistants who are the backbone of our care team at Universal Primary Care.

From greeting patients to supporting providers and ensuring smooth visits, your dedication makes a real difference in our community’s health every day.

Thank you for your kindness, expertise, and teamwork! 🙌🏽💫

We see you, we appreciate you, and we celebrate YOU! 🎉

10/21/2025

Response from Universal Primary Care:

We're sorry to hear about negative patient experiences that have been recently posted online. At Universal Primary Care, we take all patient feedback seriously, as it helps us improve the care and service we provide to our community.

Due to privacy regulations, we cannot discuss individual situations publicly, but we want to make it right. Please reach out to our Compliance Team at 716-701-6850 or compliance@upchealth.net so we can learn more and address your concerns directly.

Thank you for bringing this to our attention—we are committed to listening, learning, and continuously improving.

—The Universal Primary Care Team

10/20/2025

📚💡 It’s National Health Education Week! 💡📚

Knowledge is power — especially when it comes to your health.
At Universal Primary Care, we’re dedicated to empowering our community with the information and tools you need to make informed health decisions every day. From nutrition tips to managing chronic conditions, education is the first step to a healthier you!
This week, join us in celebrating the importance of health education and wellness for all. Your health journey starts here. 🌟

10/16/2025

🖤 October is Ultrasound Awareness Month! 🖤

Ultrasound is more than just images — it’s a powerful, safe, and non-invasive way we care for you and your family.
Whether it’s checking on your baby’s growth, diagnosing a concern, or guiding your treatment plan, ultrasound helps us provide timely, personalized care right here in your community. 🩺👶🏽💓
At Universal Primary Care, we’re proud to offer ultrasound services that are accessible, affordable, and focused on your health and peace of mind.
Ask your provider how ultrasound can support your care journey. We're here for you. 💙

10/15/2025

💙 October is Patient-Centered Care Awareness Month 💙

At Universal Primary Care, our patients are at the heart of everything we do.
We believe in:

✔ Listening with compassion
✔ Respecting every voice
✔ Partnering with patients to improve health outcomes
✔ Delivering care that honors each individual’s needs, values, and culture

Your health. Your voice. Your care.
Because you are more than a patient — you're a partner in your health journey. 🫶🏽

10/13/2025

10/12/2025

🎉 Happy Case Management Week! 🎉
October 6–12, 2025

This week, we proudly celebrate the incredible work of our Case Managers and Care Coordinators, who are at the heart of our mission to provide compassionate, coordinated care to our community. 💙

Whether it's connecting patients to vital services, advocating for their needs, or helping navigate complex health systems — our case managers make a difference every single day.

Thank you for being the bridge to better health. 🌉❤️

10/10/2025

🧠🌍 October 10 is World Mental Health Day 🌍🧠

Mental health affects every part of life — and everyone deserves access to care, support, and understanding.

At Universal Primary Care, we believe:

💚 Mental health is just as important as physical health
💚 No one should struggle in silence
💚 Healing starts with connection and compassion

This year's theme: "Mental health is a universal human right."

Let’s work together to create a world where support is available, stigma is erased, and everyone feels safe asking for help. 🤝

📞 Need to talk? We’re here for you.