Dispute Resolution Center of Thurston County

Dispute Resolution Center of Thurston County Conflict-Resolution, Mediation, Training and Volunteering Civic Harmony Starts Here!

For 30 years, the Dispute Resolution Center has served residents of Thurston and south Mason Counties through a variety of resources to individuals, families, businesses and organizations, and the broader community, to help manage and resolve conflict, to prevent conflict when possible, and to create a more civil and peaceful community. Our Services:
- Mediation - Our trained and certified mediators serve as impartial facilitators to help people in conflict work toward mutually beneficial agreements.
- Conflict Resolution Resource Line - We provide conflict coaching, information and referrals, and arrange face-to-face mediations.
- Group Facilitation - We help work teams and other groups run orderly and productive meetings, and achieve key goals.
- Training - We provide customized training to businesses and organizations to prevent and manage workplace conflict, promote teamwork and improve customer service
- Youth Empowerment & School Support - We partner with local schools to offer training and support to help the next generation communicate through conflict
- Restorative Justice Facilitated Dialogue - We partner with Thurston County Drug Court to help individuals affected by crime engage in difficult conversations in an effort to hear each other, deepen understanding, and heal the harms caused.
- Eviction Resolution Program Pilot (ERPP) – We help to resolve landlord and tenant disputes before they lead to court filings and evictions, at no cost. Our Impact:
The DRC annually serves more than 6,000 members of our community through this array of services. Our Volunteers:
The DRC's services are made possible by the efforts of more than 140 volunteers who collectively give over 5,000 hours of service each year to help create a more civil and peaceful community. Our Reach:
The DRC of Thurston County is one of 21 dispute resolution centers serving communities across Washington State, working collaboratively through their umbrella organization, Resolution Washington.

Do you know someone who deserves recognition for promoting peace and civility in our community?  Nominate them for the ...
01/08/2026

Do you know someone who deserves recognition for promoting peace and civility in our community? Nominate them for the 2026 Evan Ferber Peacemaker Leadership Award.

The DRC welcomes and encourages residents of Thurston & S. Mason Counties to submit nominations for this award. Established in honor of Founding Executive Director Evan Ferber, it recognizes individuals who have demonstrated extraordinary leadership in strengthening civil discourse, and promoting peaceful dispute resolution and civility in our community.

Learn more > https://conta.cc/3YV4trA



Email from Dispute Resolution Center of Thurston County Please consider nominating someone who deserves recognition for their community service Do you know someone who deserves recognition for promoti

Join us for this interactive half-day online training where we'll dive into the art of providing and accepting feedback....
01/06/2026

Join us for this interactive half-day online training where we'll dive into the art of providing and accepting feedback. You'll learn intentional communication practices that build trust, accountability, and clarity.
Learn more >

Email from Dispute Resolution Center of Thurston County Improve Your Skills in Giving & Receiving Feedback   Impactful Conversations: Giving & Receiving Feedback Online Training Tuesday, January 27th,

There's still time to make a tax-deductible 2025 contribution to support the work of the Dispute Resolution Center.Pleas...
12/26/2025

There's still time to make a tax-deductible 2025 contribution to support the work of the Dispute Resolution Center.

Please help sustain the DRC's community-building work with your year-end gift. Your support strengthens relationships and builds skills that ripple through families, workplaces, schools, and neighborhoods.

Learn more and donate at >

Email from Dispute Resolution Center of Thurston County Please make your contribution by December 31st. Please help sustain the DRC's community-building work with your year-end gift. There's still tim

A special year-end THANK YOU from all of us at the Dispute Resolution Center to our generous, long-time community partne...
12/17/2025

A special year-end THANK YOU from all of us at the Dispute Resolution Center to our generous, long-time community partners:
Olympia Federal Savings
Peak Credit Union (Formerly Twin Star CU)
WSECU
for your support for the DRC in 2025.

Your investment in our mission helps ensure that we can bring people together to prevent and resolve conflict and strengthen families and communities.

There are a limited number of spots left for our next online Professional Mediation Training, January 15th - 17th & 22nd...
12/16/2025

There are a limited number of spots left for our next online Professional Mediation Training, January 15th - 17th & 22nd - 24th, 2026.

Whether you want to become a certified mediator or are looking to strengthen your relationships at home and at work, the concepts and skills taught in this training are easily transferable and designed to improve communication and enhance relationships in all settings.

To be more accessible to people with busy work schedules, this online training will be held Thursday evening and all-day Friday and Saturday for two successive weeks, rather than the normal Monday-Friday 40-hour training.

Learn more at > https://www.eventbrite.com/e/40-hour-professional-mediation-training-tickets-1640156003759?aff=oddtdtcreator



Build skills to resolve conflict, strengthen relationships, and make a difference—join our 40-hour mediation training today!

A special year-end THANK YOU from all of us at the Dispute Resolution Center to:Bob Heck & Kiley Juergens Wealth Managem...
12/15/2025

A special year-end THANK YOU from all of us at the Dispute Resolution Center to:
Bob Heck & Kiley Juergens Wealth Management
and
Jessica Jensen & Cap City Law
for your support for the DRC in 2025.

Your investment in our mission helps ensure that we can bring people together to prevent and resolve conflict and strengthen families and communities.

THANK YOU to the Thurston County Bar Association for your support for the DRC in 2025, and over the years.Your investmen...
12/11/2025

THANK YOU to the Thurston County Bar Association for your support for the DRC in 2025, and over the years.

Your investment in our mission helps ensure that we can bring people together to prevent and resolve conflict and strengthen families and communities.

HELP US BUILD COMMUNITYPlease consider making a year-end donation or sustaining monthly commitment to support the Disput...
12/10/2025

HELP US BUILD COMMUNITY
Please consider making a year-end donation or sustaining monthly commitment to support the Dispute Resolution Center's mediation, training, facilitation and youth empowerment services.

Learn more at > https://conta.cc/49H37r8
Make a donation at > https://www.mediatethurston.org/donate.html

Your investment in the DRC's community-building work strengthens relationships and builds skills that ripple through families, workplaces, schools, and neighborhoods.

Thank you for believing in the power of community — and for helping us build a more peaceful, connected, and compassionate world.

Email from Dispute Resolution Center of Thurston County Your year-end gift will help support the DRC's community-building efforts Your year-end gift will help support the DRC's community-building work

The Dispute Resolution Center of Thurston County is pleased to announce three new half-day online trainings to be offere...
12/02/2025

The Dispute Resolution Center of Thurston County is pleased to announce three new half-day online trainings to be offered in 2026. Learn more about them at > https://conta.cc/3XQKsSw

"Impactful Conversations: Giving & Receiving Feedback" - January 27th
Explore barriers to effective feedback, how culture and identity shape feedback experiences, and practice delivering and receiving feedback in a way that promotes growth and mutual respect.

"Clash to Conversation: Finding Connection Beyond Conflict" - February 5th
Learn practical strategies to transform conflict into meaningful dialogue. Through real-life scenarios, role plays, and civil communication tools, you’ll practice staying calm under pressure, expressing yourself clearly, and listening with respect.

"Culture & Power: In Communication & Conflict" - February 10th
Go beyond surface-level communication to explore the deeper forces that shape how conflict unfolds: culture and power. Learn tools for naming and navigating power dynamics and for fostering communication that honors difference while still getting the work done!

Learn more at >
https://conta.cc/3XQKsSw




To all of our dedicated volunteers, generous donors and collaborative community partners:During this time of year when w...
11/25/2025

To all of our dedicated volunteers, generous donors and collaborative community partners:

During this time of year when we are especially mindful of our many blessings, we want to express our sincere appreciation to all of you who have contributed your time, talent, resources and advocacy to help advance our vision of a South Sound community that has and uses healthy and respectful communication and conflict resolution skills.

It is because of your commitment to our mission that the DRC is able to bring people together to prevent and resolve conflict, and to strengthen families and communities.

To see a few samples of the positive feedback we've received from those whose lives have been touched this year by the DRC - by the work made possibly by you - click here > https://conta.cc/3KnTbbN

Thank you!

THANK YOU to everyone who supported the Dispute Resolution Center of Thurston County and other local non-profit organiza...
11/22/2025

THANK YOU to everyone who supported the Dispute Resolution Center of Thurston County and other local non-profit organizations through the recent Give Local South Puget Sound campaign.

Your support for the DRC is an investment in a more civil and peaceful community, where individuals, families, and organizations can resolve conflicts and build lasting peace.

If you missed the Give Local campaign and would like to support the community-building work of the DRC, you can make a secure online donation by clicking here > https://secure.lglforms.com/form_engine/s/7QGhFMIVHbNWw7UfBCizsg?t=1657141057

Today is the final day to show your support for the work of the Dispute Resolution Center of Thurston County through the...
11/21/2025

Today is the final day to show your support for the work of the Dispute Resolution Center of Thurston County through the Give Local South Puget Sound campaign and have your gift "boosted". Learn more and donate at https://www.spsgives.org/organization/DisputeResolutionCenterofThurstonCounty

📣 Today is the last day of Give Local

What an incredible two weeks it has been—thank you to everyone who has given, volunteered, shared, and supported local nonprofits across the South Sound. 🧡

There's still time to support the causes you love:
• Community Foundation staff will be available at the office until 5:00 pm today to help with gifts or answer questions.
• Online giving at spsgives.org continues until 11:59 pm—perfect for any last-minute gifts to get nonprofit campaigns past their meters.

Every donation, no matter the size, helps strengthen local nonprofits and the communities they serve.

Let's finish strong together, South Sound—and thank you for giving to what you love.

🧡 Visit spsgives.org today to take part in this annual celebration of generosity!

Address

​2604 12th Court SW, Suite A-2
Olympia, WA
98502

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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