Dispute Resolution Center of Thurston County

Dispute Resolution Center of Thurston County Conflict-Resolution, Mediation, Training and Volunteering Civic Harmony Starts Here!

For 30 years, the Dispute Resolution Center has served residents of Thurston and south Mason Counties through a variety of resources to individuals, families, businesses and organizations, and the broader community, to help manage and resolve conflict, to prevent conflict when possible, and to create a more civil and peaceful community. Our Services:
- Mediation - Our trained and certified mediators serve as impartial facilitators to help people in conflict work toward mutually beneficial agreements.
- Conflict Resolution Resource Line - We provide conflict coaching, information and referrals, and arrange face-to-face mediations.
- Group Facilitation - We help work teams and other groups run orderly and productive meetings, and achieve key goals.
- Training - We provide customized training to businesses and organizations to prevent and manage workplace conflict, promote teamwork and improve customer service
- Youth Empowerment & School Support - We partner with local schools to offer training and support to help the next generation communicate through conflict
- Restorative Justice Facilitated Dialogue - We partner with Thurston County Drug Court to help individuals affected by crime engage in difficult conversations in an effort to hear each other, deepen understanding, and heal the harms caused.
- Eviction Resolution Program Pilot (ERPP) – We help to resolve landlord and tenant disputes before they lead to court filings and evictions, at no cost. Our Impact:
The DRC annually serves more than 6,000 members of our community through this array of services. Our Volunteers:
The DRC's services are made possible by the efforts of more than 140 volunteers who collectively give over 5,000 hours of service each year to help create a more civil and peaceful community. Our Reach:
The DRC of Thurston County is one of 21 dispute resolution centers serving communities across Washington State, working collaboratively through their umbrella organization, Resolution Washington.

To all of our dedicated volunteers, generous donors and collaborative community partners:During this time of year when w...
11/25/2025

To all of our dedicated volunteers, generous donors and collaborative community partners:

During this time of year when we are especially mindful of our many blessings, we want to express our sincere appreciation to all of you who have contributed your time, talent, resources and advocacy to help advance our vision of a South Sound community that has and uses healthy and respectful communication and conflict resolution skills.

It is because of your commitment to our mission that the DRC is able to bring people together to prevent and resolve conflict, and to strengthen families and communities.

To see a few samples of the positive feedback we've received from those whose lives have been touched this year by the DRC - by the work made possibly by you - click here > https://conta.cc/3KnTbbN

Thank you!

THANK YOU to everyone who supported the Dispute Resolution Center of Thurston County and other local non-profit organiza...
11/22/2025

THANK YOU to everyone who supported the Dispute Resolution Center of Thurston County and other local non-profit organizations through the recent Give Local South Puget Sound campaign.

Your support for the DRC is an investment in a more civil and peaceful community, where individuals, families, and organizations can resolve conflicts and build lasting peace.

If you missed the Give Local campaign and would like to support the community-building work of the DRC, you can make a secure online donation by clicking here > https://secure.lglforms.com/form_engine/s/7QGhFMIVHbNWw7UfBCizsg?t=1657141057

Today is the final day to show your support for the work of the Dispute Resolution Center of Thurston County through the...
11/21/2025

Today is the final day to show your support for the work of the Dispute Resolution Center of Thurston County through the Give Local South Puget Sound campaign and have your gift "boosted". Learn more and donate at https://www.spsgives.org/organization/DisputeResolutionCenterofThurstonCounty

📣 Today is the last day of Give Local

What an incredible two weeks it has been—thank you to everyone who has given, volunteered, shared, and supported local nonprofits across the South Sound. 🧡

There's still time to support the causes you love:
• Community Foundation staff will be available at the office until 5:00 pm today to help with gifts or answer questions.
• Online giving at spsgives.org continues until 11:59 pm—perfect for any last-minute gifts to get nonprofit campaigns past their meters.

Every donation, no matter the size, helps strengthen local nonprofits and the communities they serve.

Let's finish strong together, South Sound—and thank you for giving to what you love.

🧡 Visit spsgives.org today to take part in this annual celebration of generosity!

THANK YOU to the Squaxin Island Tribe for your generous financial support for our Youth Empowerment Services (YES).The Y...
11/20/2025

THANK YOU to the Squaxin Island Tribe for your generous financial support for our Youth Empowerment Services (YES).

The YES program offers a variety of training and school support opportunities for youth of all ages in our community. We teach youth that disagreement is a normal, healthy part of life, and provide skills to navigate conflict in healthy, productive ways.

Your support, along with that of other community partners, is critical to our efforts help the next generation build resilience, navigate conflict, and communicate effectively. This investment in our young people will yield dividends for years to come in the form of a more civil and peaceful society.

This week is the last opportunity to support the Dispute Resolution Center's community-building efforts through the Give...
11/17/2025

This week is the last opportunity to support the Dispute Resolution Center's community-building efforts through the Give Local campaign and have your contribution "boosted". Please give by November 21st.

Learn more and donate by clicking here > https://www.spsgives.org/organization/DisputeResolutionCenterofThurstonCounty

"Stretch" your contribution!
Every gift to the DRC made during this campaign will be amplified, thanks to a special Bonus Fund provided by the Dawkins Charitable Foundation!

Donations designated to the DRC through the Give Local campaign will support our Mediation, Training, Facilitation and Youth Empowerment programs, enabling us to help more members of our community repair relationships, resolve conflict and communicate with civility and respect.

Your financial support for the DRC is an investment in a more civil and peaceful community, where individuals, families, and organizations can resolve conflicts and build lasting peace.



“I was allowed to be heard and felt extremely validated for the first time in years, and I felt empowered to advocate fo...
11/13/2025

“I was allowed to be heard and felt extremely validated for the first time in years, and I felt empowered to advocate for myself.”
- Mediation client

“This experience is life-changing and highly needed nowadays. I felt like I learned skills for helping my community in the future.”
- Training participant

These are just two of many inspiring success stories that are made possible by the generous support of members of our community who believe in and help advance our vision of a South Sound Community that has and uses healthy and respectful conflict resolution and communication skills.

Please support the community-building work of the Dispute Resolution Center of Thurston County by making a donation through the Give Local South Sound campaign, which runs through November 21st.
Learn more and donate by clicking here > https://www.spsgives.org/organization/DisputeResolutionCenterofThurstonCounty



It's time to Give Local!  Please support the Dispute Resolution Center of Thurston County's community-building efforts t...
11/10/2025

It's time to Give Local! Please support the Dispute Resolution Center of Thurston County's community-building efforts through the Give Local campaign.

Learn more and donate by clicking here > https://www.spsgives.org/organization/DisputeResolutionCenterofThurstonCounty

Your support for the DRC is an investment in a more civil and peaceful community, where individuals, families, and organizations can resolve conflicts and build lasting peace.

Give Local is a special area-wide philanthropy campaign sponsored by the Community Foundation of South Puget Sound, running from Nov. 10th through Nov. 21st.

Every gift to the DRC made during the Give Local campaign will be amplified, thanks to a special Bonus Fund provided by the Dawkins Charitable Foundation!

Please share this post with friends, family and work colleagues who may have an interest in supporting this vital work. Thank you!



Mission Our Mission:The Dispute Resolution Center empowers people to resolve their disputes by providing conflict resolution services and training community members in those skills. Our Vision:We envision a South Sound community that has and uses healthy and respectful co...

Please join us November 10th - 21st as we partner with the Community Foundation of South Puget Sound, and non-profit org...
11/06/2025

Please join us November 10th - 21st as we partner with the Community Foundation of South Puget Sound, and non-profit organizations across Thurston, Mason and Lewis Counties, for Give Local, a special campaign to encourage community philanthropy.

We encourage you to "give where you live" and support local causes you care about through the Give Local campaign.

Contributions designated to the Dispute Resolution Center of Thurston County through the Give Local campaign will support our Mediation, Training, Facilitation and Youth Empowerment programs, enabling us to help more members of our community repair relationships, resolve conflict and communicate with civility and respect.



Mission Our Mission:The Dispute Resolution Center empowers people to resolve their disputes by providing conflict resolution services and training community members in those skills. Our Vision:We envision a South Sound community that has and uses healthy and respectful co...

Please make plans to join us this Saturday for this important community dialogue.  Learn more and register here > https:...
11/05/2025

Please make plans to join us this Saturday for this important community dialogue. Learn more and register here > https://secure.everyaction.com/NZ8YhqLXvkS-fdH3bjOZsg2

A special thank you to the DRC volunteers who are facilitating this discussion, our panelists, South Sound YMCA, YWCA of Olympia and the generous sponsors who are making this event possible.

💬✨ Join us for a powerful FREE community dialogue centered on marginalized women’s voices — sharing real experiences in healthcare, housing, food security, violence prevention, and more.
🍴 Free lunch
🧒 Free childcare for ages 5-12
👉 Don't miss out - REGISTER TODAY! https://buff.ly/iQkkU3n

💜 Thank you to our event partners Dispute Resolution Center of Thurston County YWCA of Olympia

🙌 This event is made possible thanks to: Molina Healthcare Zonta Club Of Olympia South Puget Sound Community College Molina Healthcare

Congratulations to long-time DRC volunteer and mediator Michael Fraidenburg on the publication of his new book, "Conflic...
11/05/2025

Congratulations to long-time DRC volunteer and mediator Michael Fraidenburg on the publication of his new book, "Conflict Fix-It Guide: Practical Tools to Manage Conflict, So It Does Not Manage You." We are ever-appreciative of the wealth of knowledge and expertise that Mike provides to the DRC, our community, and beyond.

https://www.conflictfixitguide.com/

Thank You to Olympia Rotary Club for inviting our Executive Director, Elizabeth Drake, to give a presentation today on C...
11/03/2025

Thank You to Olympia Rotary Club for inviting our Executive Director, Elizabeth Drake, to give a presentation today on Compassionate Communication and an overview of the Dispute Resolution Center's services - and Thank You, as well, for all that Rotarians do to serve our community.

Conflict Resolution Tip: Take a Break “Stepping away when you need to reduces conflict.” When emotions run high, a brief...
10/31/2025

Conflict Resolution Tip: Take a Break

“Stepping away when you need to reduces conflict.”

When emotions run high, a brief pause can reset your perspective and pave the way for calmer, clearer dialogue.

Want to keep building your skills? Check out our free Conflict SMART course!
It’s a great way to dive deeper into practical tools and approaches for Conflict Resolution that you can use every day.

Visit our website to learn more >>
https://www.mediatethurston.org/conflict-smart-course.html

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Address

​2604 12th Court SW, Suite A-2
Olympia, WA
98502

Opening Hours

Monday 9am - 4:30pm
Tuesday 9am - 4:30pm
Wednesday 9am - 4:30pm
Thursday 9am - 4:30pm
Friday 9am - 4:30pm

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