
09/09/2025
At Vivid Clear Rx, we believe no one should face coverage changes alone. That’s why we created Carespondence — a friendly, proactive service that guides members every step of the way.
Our two-touchpoint process ensures that your employees will have the help they need during coverage changes like:
• A personalized, easy-to-understand letter
• A direct follow-up call from our Care Center team