03/16/2026
Jessica Goodman, PT, DPT, PhD, assistant professor in Creighton’s Phoenix Department of Physical Therapy, is putting human-centered design into action to improve patient care.
After completing the Leading Change through Human-Centered Design course, Dr. Goodman applied what she learned to a fall prevention initiative at St. Vincent de Paul’s Virginia G. Piper Medical Clinic in Phoenix, which serves uninsured and underinsured patients.
Through interviews, observation and collaboration with stakeholders, the project focused on understanding the real-life challenges patients and providers face—leading to more practical and sustainable solutions for fall-risk reduction.
Her work demonstrates how thoughtful design and community collaboration can lead to meaningful healthcare innovation.
Learn more about the course that helped inspire this project: https://lifelong.creighton.edu/courses/hcd2026