To deliver our exceptional level of care, we look for compassionate people who understand the needs of families and genuinely enjoy making a difference in the lives of others. Service Excellence: We Are FirstLight HomeCare
- We foster healthy relationships for life.
- We are always receptive and anticipate the needs of others.
- We are empowered to create a unique, healthy, and comfortable environment.
- We recognize and appreciate serving our clients with an unparalleled level of home care, while enriching lives, enhancing community relations and spreading the FirstLight Culture of Care.
- We continually seek to innovate and strengthen the FirstLight Culture of Care.
- We believe that every service challenge presents an opportunity for us to immediately own and resolve that challenge to our client's satisfaction; and that such challenges present opportunities for us to improve FirstLight HomeCare's caregiving service.
- We foster teamwork and collaboration so that we may exceed the expectations of every client and team member.
- We constantly strive to learn and grow.
- We are proud of our FirstLight HomeCare image, exemplified through our professional appearance and demeanor.
- We care for and protect the confidentiality and safety of others.
- We are responsible for uncompromising standards of homecare and personal attention, and we are committed to maintaining a safe environment.
- We accept a variety of options for payment: Private Pay, Long-term Care Insurance, Veterans programs, Medicaid Waivers.
