09/10/2025
It is April of 2005 and I am the lead physical therapist over 22 out-patient clinicians at a large medical center in Omaha. I love what I do. A colleague of mine asks if I would want to talk about maybe starting our own clinic. I politely decline as I don't want to care about the business side of things; I want to keep focussing on what I love the most = taking care of patients, their families & the medical community.
Mother's Day 2005: I take a couple days off of work to spend the holiday weekend in Duluth with my mom. When I return to work, the same colleague asks if I had heard about what happened when I was gone. I had not.
He told me that the head physician of Orthopedics AND the head physician of the Emergeny Department had called our PT department as asked for assistance with two special needs patients. My staff told both of them "no." I was livid.
We don't say no to our medical providers. We don't say no to requests for patients with special needs. We say "yes."
That same colleague asks again if I want to talk about starting our own clinic. "Let's talk...."
