Durham's Cloud 9 Massage Therapy

04/11/2023

Love all of my people! If you are looking to book a massage, please visit

I am passionate about helping parents manage all of the pain associated with having a family. Parents lead their family and need to be a priority, I listen to your needs to determine how I can provide you with the most beneficial treatment. I always strive to make sure every parent knows that th.....

06/17/2020

Hello Everyone,

I hope you and your family are doing well and staying safe during this time. I just wanted to provide an update to my clients regarding my “back to work strategy”.

I have now finally received all the required PPE, as identified by the College of Massage Therapists of Ontario, and I am ready to start booking appointments. I will be contacting those individuals who have reached out during the COVID 19 shut down, and I’m opening up appointment slots starting Monday, June 22nd.

There have been some modifications to how my business will run moving forward, including switching to an online program to manage bookings, a slight price increase for the first time in eight years (as described below), and also the attire that I’m now required to wear.

Moving forward, you will see me wearing a mask as well as a face shield/ goggles. My cleaning protocols have also increased due to COVID 19, so I will now need a little more time to set up and tear down my equipment. Please note that I will now require “larger than normal” gaps between appointments to ensure that all cleaning and sanitization is done thoroughly, therefore your standard appointment time slots that you’re accustom to may need to be adjusted due to appointment bookings.

On a positive note, I have taken this time off to explore new, paperless methods to run my business. Starting now, Durham’s Cloud Nine Massage Therapy has moved to a digital platform. You will now have access to my schedule and an opportunity to book your own appointments online. Please understand that I will still need to “accept” all appointments booked online, but this transition allows for my Clients to have better access to my schedule of availability. Automatic reminders for appointments will also be generated through this program, along with paperless health history forms.

With this new platform you will have to fill out a new health history form before your first appointment. I understand that for some of you who have recently filled out a health history form this year, this will be duplication, but this is needed to populate your Client files. This health history form will be paperless, and no scanning or sending the completed form is necessary.

Also, all appointments for the time being will require the Client to complete a standard COVID-19 prescreening. The questionnaire will be sent out to you before your appointment, and I will call you day of to ask the prescreening questions again. Upon my arrival, you will be asked to put on your mask and unlock the door. Patient’s will be required to wear their mask for the duration of the treatment.

At this time, I’d like to notify my Clients that there has been a flat fee increase of $5 to each of my massage services. Unfortunately, I will also be suspending all my clinic appointments, which includes the use of hot stones, until sanitization protocols are relaxed. Similarly, spa days will be suspended to ensure that the safety of my clients and myself is maintained during scheduled appointments.

I look forward to booking everyone’s massages in and hope to see you soon.

06/01/2020

First, I would like to thank all my valued clients for their patience and support over the last two months. These have been confusing times and I would like to clarify as much as I can about the announcement made last week, and how it pertains to my own Massage Therapy practice.
On Wednesday, May 27th the Ontario Government and the Ontario Chief Medical Officer of Health have provided a new directive for Regulated Health Professionals that allow for a gradual restart of services, with adherence to guidance from each health profession’s regulatory college. This directive includes Registered Massage Therapists (RMTs) under the guidance of our College of Massage Therapists of Ontario (CMTO), and I want to clarify that this announcement was a “general statement” which means not all Regulated Health Professionals will be opening at the same time or at the same rate (or at all, for now).
We have just begun to receive direction on practices and procedure guidelines that will need to be put in place before I can open safely. These include, but are not limited to, the pre-screening of clients before every treatment, increased frequency of handwashing and cleaning practices, increased signage, documentation and record keeping of practices, the use of personal protective equipment (PPE) such as face masks for myself and clients and additional health & safety training.
At this time our College, the CMTO, is not expecting RMTs to return to practice if they do not feel it is appropriate or safe to do so. The CMTO also encourages limiting the number of
in-person visits per day, to allow for myself to administer the increased practice and procedure guidelines outlined above. As my practice shifts into a return to work status, I will open up appointment slots to those clients who indicate that they would like treatment, on a first come, first serve basis.
Please note that until further notice, I will only be offering mobile massage appointments, as I try to limit the amount of outside travel for my clients. My services will also see a $5 increase across all lengths of massages moving forward.
Our first priority as Massage Therapists is to the health and safety of ourselves, our clients and our client’s families, to ensure that the benefits of treatment outweigh the risks.
Please remain patient as implementation of these guidelines and the obtaining of sufficient PPE due to shortages can be a lengthy process. I will update my page weekly with new information on how things are progressing. Please continue to check Durham’s Cloud 9 Massage Therapy’s page and feel free to contact me with any additional questions or concerns.
Thank you again for all of your support and patience during this time. I hope everyone remains safe & healthy!
Sincerely,
Melissa Clemmensen RMT

04/27/2020

Unfortunately due to the current pandemic our regulatory college (CMTO) has mandated a suspension of all massage therapy services. I will let everyone know when this decision has changed and I can provide massage services again. Thank you for your understanding and patience.
Take care of yourself and stay safe.

12/04/2018

Don’t let stress ruin your holidays, come and get a massage and take a break.

11/28/2018

With Christmas around the corner I wanted to remind you that I have gift certificates available for purchase.

12/22/2013

Merry Christmas and a Happy New Year to all my clients!! I still have appointments available during the week after Christmas. Also I have Gift certificates available for all the last minute shoppers!

11/13/2008