HHPartners: Healthcare Hospitality

HHPartners: Healthcare Hospitality HHPartners is a large healthcare hospitality group of experts in both administration and clinical.

"Every picture tells a story, don't it?"-Sir Rod StewartWhat story does this picture tell?
07/30/2025

"Every picture tells a story, don't it?"
-Sir Rod Stewart
What story does this picture tell?

07/30/2025

What happens if you don't embrace our healthcare hospitality?

Send a message to learn more

Contact:Thomas P. McNulty, M.S.(716) 481-4578tomsuccess@verizon.netHHPartners Offers Customized Healthcare Hospitality t...
07/30/2025

Contact:
Thomas P. McNulty, M.S.
(716) 481-4578
tomsuccess@verizon.net

HHPartners Offers Customized Healthcare Hospitality to Remedy Organizational Pain Points Using Interactive Theater

July 28, 2025. Orchard Park, New York. HHPartners, a national consulting group of veteran healthcare experts plus one Partner who is a seasoned actor, writer, director, and producer have created a healthcare hospitality service using “interactive learning” through “interactive theater”. Founding Partner, Thomas P. McNulty, M.S. recruited Dr. Connie Schroyer, an organizational psychologist from Maryland, Nancy Sheehan R.N., J.D., a healthcare attorney from New York, Dr. Cynthia Ambres, healthcare executive/entrepreneur from California, and Susan Roberts, M.S., a national, multi-disciplinary, healthcare consultant from Florida. McNulty brings a background in hospital and managed care administration, strong behavioral health experience, marketing, and media. He resides in New York.

“The idea began in 2014 when McNulty and Hertsgaard brainstormed bringing a “no heavy lifting” initiative that would unify a healthcare culture designed to address “pain points” that change as industry priorities shift. An educational seminar was held at Hilbert College in Hamburg, New York where more than 150 healthcare providers attended,” stated McNulty. Later that year, they did an “interactive play” for Vanderbilt University Medical School – both presentations were well-received. Initially, Hilbert College wanted to build a Masters program and a $500,000 grant was secured by McNulty from a local foundation, but the Dean took an out of state job and McNulty and Hertsgaard decided to shelve the project for another day. That day came after Covid-19 had such a powerful financial and staffing impact on hospitals.

When Covid-19 decimated the nation and the world, McNulty approached Hertsgaard about resurrecting the initiative. McNulty wanted to create a partner group of healthcare experts with different core skill sets such as marketing, medical, nursing, behavioral health, legal, organizational psychology, recruitment, financial, program development, and interactive theater. HHPartners was born and customized organizational services and Hertsgaard’s patented “interactive learning through interactive theater” were the catalyst to developing the play – performed by professional actors.

“An initial inquiry starts the process followed by an interview to explore current “pain points” and discussions regarding attendance, desired outcomes, data measurements, and healthcare hospitality endurance within the entire organization. Any of the Partners can return to the client to focus on a key area requiring additional support.

HHPartners began booking potential clients and McNulty has reached out to the American Hospital Association and the American Medical Associations. For further information, visit the website: www.hhpartners38@wordpress.com," rel="ugc" target="_blank">www.hhpartners38@wordpress.com, Facebook, and LinkedIn or contact Thomas P. McNulty, M.S. at (716) 481-4578 or E: tomsuccess@verizon.net.

# # #

Create your site. Share your voice. Earn online.

Viking Cruises, Wegmans, Disney, Ritz Carlton, St. Regis Hotels - they practice hospitality as a mantra. Why not healthc...
06/03/2025

Viking Cruises, Wegmans, Disney, Ritz Carlton, St. Regis Hotels - they practice hospitality as a mantra. Why not healthcare hospitality? Just imagine!!!

Just Imagine!If healthcare isn't the most critical service to others, what could it be? Everyday, in some fashion or experience, we interact with others who treat us very well or we have an encounter that drives up our anxiety or anger. Today's po...

HHPartners offers Healthcare Hospitality using patented, interactive learning and interactive theater to train and coach...
06/03/2025

HHPartners offers Healthcare Hospitality using patented, interactive learning and interactive theater to train and coach board members, executives and frontline staff in all areas of service. The end results increase revenue, retention, recruitment, and foster an environment of hospitality the creates enduring impact. Just Imagine!

Could your healthcare organization benefit from healthcare hospitality? Of course! Not customer service...true healthcar...
06/03/2025

Could your healthcare organization benefit from healthcare hospitality? Of course! Not customer service...true healthcare hospitality.

From Grey's Anatomy...
11/28/2024

From Grey's Anatomy...

There are times when saving a patient’s life doesn’t depend on medical skill. fellow users.I am a person who loves movie and televis...

Very timely information! I hope it helps. Let me know...Please "Share", too!
10/15/2024

Very timely information! I hope it helps. Let me know...Please "Share", too!

Hurricanes, Tornado Storms, Flash Floods, Mudslides, Forest Fires, & Trauma:What To Say and Not Say To Children and AdolescentsWe get multi-level, print and electronic, and tragically repetitive news stories that adults take for granted. Still...

Can the core principles of hospitality apply to healthcare? At HHPartners, we believe so very strongly. It works and the...
08/23/2024

Can the core principles of hospitality apply to healthcare? At HHPartners, we believe so very strongly. It works and there's no heavy lifting for staff, no binders to carry around, or (God forbid!) VHS tapes to watch and sign the clipboard. We use a patented "interactive theater" approach to training, coaching, and solution-based activity that becomes part of your culture. This is not your old boss' TQM, 360 Evaluation, Six Sigma or anything like a flavor-of-the-week management program. We work toward "creating enduring impact." Interested? Contact Tom McNulty, M.S. at tomsuccess@verizon.net. Thank you!

https://www.buzzsprout.com/1899171/15373448
07/07/2024

https://www.buzzsprout.com/1899171/15373448

A veteran once asked me, "So, you think you know me?" After 10 seconds, I realized I was full of misconceptions, 'bad intel", and unrealistic expectations. I took the time to listen and better understand and it opened up my eyes to the often insur...

04/05/2024

Amazing training!

Mark Cuban and Cost Plus Drugs vs. CVS
04/05/2024

Mark Cuban and Cost Plus Drugs vs. CVS

David Joyner, executive vice president of CVS Health and president of CVS Caremark, called out Mark Cuban's drug company in a paid op-ed Fortune published April 3. 

Address

Orchard Park, NY
14127

Alerts

Be the first to know and let us send you an email when HHPartners: Healthcare Hospitality posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to HHPartners: Healthcare Hospitality:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram