04/02/2026
๐ค๐๐ฒ๐๐๐ถ๐ผ๐ป: Why do you have cancellation policies?
๐จ๐๐๐๐๐: Ah, yes, let's talk about the least sexiest part of self-care...policies. It's not that bad, hang in there and let's rip this band-aid off together, shall we?
Most clients (about 80%) show up for their appointments like the absolute rock stars they are and we LOVE you for it. The remaining 20% sometimes forget that last-minute cancellations/reschedules have a real ripple effect.
๐First, a genuine THANK YOU to those who respect appointment times. Truly. When you show up as scheduled, youโre not just getting your service, youโre helping keep the lights on, the doors open, and allowing us to invest in advanced education, better tools, and amazing products so we can keep delivering results you love. You make this business sustainable, and that means everything.
โNow about those cancellations...When you book an appointment, that time is reserved just for you. Weโre not double-booking or keeping a secret backup client in the storage room as standby. Weโre committing that time, energy, and preparation to give you the best possible experience. When a late cancellation or no-show happens, that time slot usually canโt be filled, which directly impacts our ability to run the business and, quite frankly, pay both business and personal bills.
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Because these late cancellations or no-shows cause real ripple effects, you are agreeing to our policies the minute you schedule an appointment. We ensure that our policies are clear on our website, your confirmation email, and your reminder email.
๐That said, we are humans serving humans. Life happens. Emergencies happen. We always aim to handle situations with fairness, compassion, and common sense. When itโs truly warranted, weโre happy to work together towards a win-win (yes, sometimes a โhuman passโ does exist).
โจThank you for respecting our time, our policies, and the heart we pour into what we do. Your support allows us to continue earning a living doing what we love and taking great care of you. โจ
