07/02/2025
“I’m most proud of the opportunity to support and be a part of our clients’ care while growing both personally and professionally as a leader. Contributing to impactful projects like the integration of our CRM (Customer Relationship Management system), the Omnichannel communication system (phone, live chat, and SMS), and process improvements for the Rescheduling team has been incredibly rewarding. Most of all, it’s been an honor to lead and collaborate with such an amazing, purpose-driven team while embodying our core values of service, innovation, and respect.” — Martha Quinn
From starting as a Support Specialist in 2018 to becoming a Rescheduler in 2019, stepping into the Lead Rescheduler role in 2023, and being promoted to Customer Service Supervisor in 2024 — Martha’s journey is a true example of growth, leadership, and impact.
👏 We’re so proud to celebrate all you’ve accomplished and continue to achieve, Martha!