Pell City Internal and Family Medicine

02/11/2025

At Pell City Internal and Family Medicine, we’re thrilled to announce the launch of our upgraded phone system, effective today, February 11th at noon! After carefully considering your feedback and concerns, we've made significant enhancements to improve your experience with our office.

When you call, you’ll encounter clear, guided options to connect directly with the specific individual or department you need. You’ll have the option to either wait in queue for a live representative or leave a voicemail, which will be returned promptly. We kindly ask that you follow the prompts for a smooth and efficient experience.

This upgrade represents a major advancement in our communication capabilities, enabling us to respond to your needs more swiftly and effectively. You can expect faster connection times, clearer conversations, and a more streamlined, personalized experience. We understand that there may be a few minor issues as we transition to the new system, but we are committed to resolving them quickly to ensure the best possible service for our patients.

You may still use and are encouraged to use the patient portal available on our website: Pell City Internal and Family Medicine - Pell City Internal and Family Medicine (pcifm.com).

We deeply appreciate your continued trust and support. Thank you for being an essential part of our healthcare family. If you have any questions or concerns, please don’t hesitate to reach out to us.

Send a message to learn more

11/14/2024

🌟 Join Our Team at Pell City Internal and Family Medicine! 🌟

Are you a dedicated Nurse Practitioner looking for a part-time opportunity to make a difference in your community? We are seeking a compassionate and skilled individual to join our dynamic team at Pell City Internal and Family Medicine!

1 Pell City Internal and Family Medicine jobs. Apply to the latest jobs near you. Learn about salary, employee reviews, interviews, benefits, and work-life balance

10/30/2024

Congratulations to our October Business of the Month

Pell City Internal & Family Medicine (PCIFM)

Thank you to our healthcare workers!

Established in 2012, PCIFM continues to grow with the region, adding specialties and services to better serve the needs of their patients.

PCIFM is based on the belief that their patient's needs are of the utmost importance. Their entire team is committed to meeting those needs. PCIFM welcomes the opportunity to earn your trust and deliver you the best healthcare available!

Their team of practitioners include Dr. Rick Jotani, Dr. Barry Collins and Dr. Ilinca Prisacaru who look forward to providing your personalized medical care.

Their Services Include:
Primary & Specialist Care
Jotani Aesthetics
Family Wellness Care
Women's Health
Sports Medicine
Outpatient Care
Onsite Diagnostics
Onsite Physical Therapy from ATI
Pediatric Care

Contact Pell City Internal and Family Medicine today at 205-884-9000 to schedule your next appointment. Or visit their website for Patient Portal information, at https://pcifm.com/

09/11/2024

PCIFM Important Notice: Patient Appointment Scheduling Effective October 1, 2024

• Appointment Scheduling: Patients can schedule appointments via phone, in-person, or the patient portal. Our Medical Assistants (MAs) will confirm appointments and document confirmations. They will inform patients about rescheduling, cancellation, and no-show policies during this process.
• Cancellation Policy: Patients must provide at least 24 hours' notice to cancel or reschedule. Missing a confirmed appointment or failing to cancel with proper notice incurs a $25 no-show fee. For Monday appointments, notice must be given by Friday of the previous week.
• Late Arrivals: Patients must arrive within 15 minutes of their appointment. Late arrivals over 15 minutes may require rescheduling based on the provider's discretion and schedule. Patients can notify PCIFM if they anticipate being late.
• Patient Status: Established patients who haven't been seen in over three years must reestablish as new patients. Staff must verify patients fall under this policy based on visit types. Acute/sick visits do not count toward established patient status, and missing subsequent established appointments means they won't be seen until the visit is completed.

Thank you for your understanding and cooperation regarding our appointment scheduling policies. Your adherence helps us provide better service for all our patients.

Send a message to learn more

09/06/2024

PCIFM is aware of the ongoing phone issues and is actively working to resolve them. We appreciate your patience as our staff responds to calls and messages as quickly as possible while navigating these challenges. We encourage you to use the patient portal available on our website: Pell City Internal and Family Medicine - Pell City Internal and Family Medicine (pcifm.com). Thank you for your understanding during this time, and we look forward to continuing to serve you. Have a wonderful weekend!

08/27/2024

PCIFM will be closed for the Labor Day weekend, from Saturday, August 31st through Monday, September 2nd, and will not have extended hours during this time. We will reopen and return to our regular business hours on Tuesday, September 3rd. Have a great holiday weekend!

07/29/2024

Starting August 1, 2024, our office hours will be as follows:

Monday to Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 4:00 PM
(Service by Appointment)

We also offer extended hours for your convenience.

Extended hours are:
Monday to Thursday: 4:30 PM - 6:30 PM
Saturdays: 9:00 AM - 2:00 PM
Sundays: 1:00 PM - 5:00 PM
(No appointment necessary)

*Please note that extended hours are for acute visits only and do not cover routine medical care. To be eligible, you must be an established patient who has had at least one Annual Wellness Visit each year, rather than just sick visits. If you do not meet these criteria, you may still be seen as a self-pay patient.

07/26/2024

PCIFM has closed early today and will return to normal business hours on Monday, July 29th.

07/22/2024

Welcome to PCIFM! We're thrilled to connect with you and share the latest updates and news. Stay tuned!