12/16/2025
Hello, PCIFM family!
First, we want to thank you all for your patience and support as we continue our transition into our new EMR (Electronic Medical Record) system. While we are diligently attempting to upload as much of our patient information as possible into our new system, we would greatly appreciate your help! We are trying to notify, contact, and update as much of our patient population as we can and ask that you all start utilizing the NEW patient portal as soon as possible.
PLEASE HELP US BY SHARING THIS POST and/or PORTAL LINK!
*** January 1, 2026 we will NO LONGER have access to the old system to be able to see your messages left.***
While our clinical staff is working hard to ensure we are keeping up with the messages and requests and tending to those as quickly as possible, it is becoming a huge hurtle trying to navigate back and forth between the two systems. We knew this would not be an easy transition but please just on the back end know, that we are NOT becoming, "lax" or "careless." We still sincerely care and are sincerely working to improve our clinic for you guys! The staff is truly functioning the best they can right now. Hang with us just a little bit longer and we promise, this system WILL improve and help us ALL for the better!
If you will please utilize the link below, this will direct you in setting up your portal account with our new EMR. If you have any issues please give us a call and a willing staff member will be ready to assist you!
****NEW PORTAL LINK:****
https://33781.portal.athenahealth.com/
(With all of this said and all of the changes we have in place right now; new providers, new management, new clinical staff members, new EMR system; we do not EVER want someone to feel that their request is unheard or unimportant. IF you have an urgent request, or have attempted to contact us multiple times without a reply, we apologize! Please feel free to send an email to administrator@pcifm.com and someone will get back to you as soon as possible!)
All of our patients are important to us and we thank you for your patience and for taking the time to grow with us!