Penfield Pediatrics, LLC

11/26/2025

GOBBLE GOBBLE!🍂🍁 Penfield Pediatrics will be closed on Thursday, 11/27/25, in observance of the Thanksgiving holiday. We will have abbreviated morning hours on Friday, 11/28/25, and will be closed in the afternoon. We will resume our normal weekend hours on Saturday, 11/29/25. Happy Thanksgiving!

11/19/2025

We have been so overwhelmed with the generosity of the donations of nonperishable food items from our patients and families! For those who have not had a chance to make a donation but would like to do so, now is the perfect time with Thanksgiving right around the corner. We plan to keep the box in our waiting room for the foreseeable future. Donations will be given to Foodlink.

11/12/2025

Spectrum is back up- phones are operating normally as of 8:55 am.

11/12/2025

Spectrum Outage- Penfield Pediatrics is part of a phone outage. Please send a portal message in the meantime. Outage length has not been identified. Retry your call on a regular basis.

11/05/2025

Beginning this week, Penfield Pediatrics will keep a food donation box in the waiting room for collection of nonperishable food items to benefit local food banks. Please consider a donation at your next visit.

10/31/2025

Happy Halloween from Penfield Pediatrics and a very Happy Birthday to Dr Jessica Morrison.

09/23/2025

With so many mixed messages in the media about what is best for your child's health, listen to your pediatrician, whom you have grown to trust, to provide you with accurate and up to date information. We are here because we care about your child.

As you read up on things that affect your child’s health, you may come across false rumors or outdated ideas—especially on the internet and social media. It’s important to find trustworthy, up-to-date information. That can be hard when the internet and social media can elevate falsehoods and p...

09/16/2025

Penfield Pediatrics answering system and related hardware and software issues are resolved. We have made some behind the scene updates. We are ack up and running with consistency. Thank you for your patience and understanding.

09/16/2025

We appreciate your patience while we are addressing a complex answering system issue. You are able to call in with intermittent success. We are able to call out consistently. If you cannot get through; call again or send a brief portal message for a return call. Please do not leave a message here. We expect resolution mid morning. Thank you again for your understanding.

09/09/2025

Phones are functioning normally again. Thank you for your patience with the inconsistencies yesterday. Our phone hours 8:15 am- 5:00pm M-Thu. and 8:15am - 4:30pm on Friday. Saturdays to schedule sick appointments the phones are on 8:15-9:30am.

09/08/2025

Mon- 9/8//5- Our phones are on. There have been intermittent answering technology server issues. We apologize for any inconvenience. Our IT team is working the solution. We are getting calls.