The Consumer Satisfaction Team, Inc.

The Consumer Satisfaction Team, Inc. The mission of the Consumer Satisfaction Team, Inc. is to ensure that specific publicly supported and funded services meet the needs of persons served.

Get ready! Our annual community event is next month! It's always a fun day with plenty of behavioral health resource i...
08/21/2025

Get ready! Our annual community event is next month! It's always a fun day with plenty of behavioral health resource information being offered along with food and fun! Mark your calendar and come out and visit us!

Still in need of school supplies? On July 31st there will be a backpack drive at 4PM! See the flyer for details!
07/24/2025

Still in need of school supplies? On July 31st there will be a backpack drive at 4PM! See the flyer for details!

CST was present recently at the Merakey walk-in clinic to provide resource information and survey clients about their se...
06/12/2025

CST was present recently at the Merakey walk-in clinic to provide resource information and survey clients about their services.

CST recently attended the NAMI/Friends Hospital Community Resource Collaboration event! Checkout all of the participant...
06/11/2025

CST recently attended the NAMI/Friends Hospital Community Resource Collaboration event! Checkout all of the participants at this successful event!

Looking for employment? Check out a civil service job! See the flyer for more information.
04/29/2025

Looking for employment? Check out a civil service job! See the flyer for more information.

The CST Staff attended the Faith and Spiritual Affairs conference today! Pictured (left to right) are Joselyn Pacheco-A...
04/24/2025

The CST Staff attended the Faith and Spiritual Affairs conference today! Pictured (left to right) are Joselyn Pacheco-Ayala, Matt Ferry, and Brittany Ebright! The rest of the staff was busy getting satisfaction surveys from attendees!

See the flyer below for an ongoing coat drive! Donations are accepted!
11/19/2024

See the flyer below for an ongoing coat drive! Donations are accepted!

There will be a clothing drive THIS THURSDAY, November 21, 2024, at FAWN on Elmwood Avenue. See the flyer for details a...
11/18/2024

There will be a clothing drive THIS THURSDAY, November 21, 2024, at FAWN on Elmwood Avenue. See the flyer for details and most importantly, SIGN UP IS REQUIRED!

Not sure how to assist in preventing an overdose? Receive virtual training! See the flyer below to register.
10/09/2024

Not sure how to assist in preventing an overdose? Receive virtual training! See the flyer below to register.

Learn ways to reduce food waste by taking an online class.
10/08/2024

Learn ways to reduce food waste by taking an online class.

Checkout OIC Philadelphia! Receive training and become and Registered Behavioral Technician.
10/08/2024

Checkout OIC Philadelphia! Receive training and become and Registered Behavioral Technician.

Lifeline number......988!!!
10/07/2024

Lifeline number......988!!!

Address

520 N Columbus Boulevard Ste 701A
Philadelphia, PA
19123

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12159239627

Website

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Listening To PEOPLE First

The Consumer Satisfaction Team, Inc. is a non-profit organization staffed entirely by individuals in recovery from mental illnesses and/or substance abuse, and family members of people with mental illness and/or substance addictions.

CST is authorized by the Philadelphia Department of Behavioral Health, which is comprised of the Office of Behavioral Health (OBH), the Office of Addiction Services (OAS) and Community Behavioral Health (CBH) to ascertain satisfaction with Philadelphia behavioral health (mental health and substance abuse) services to adults, adolescents and children.

CST is open from 9 a.m. to 5 p.m. every weekday.