06/19/2025
At Bon Secours, weâve proudly cared for families across the Upstate for generations. But right now, that care is at risk for some because health insurers are refusing to pay fairly for the care our community relies on every day.
Did you know that insurance companies deny 850 million claims every year nationwide? Thatâs 1 in 6 claims. These denials force patients to navigate confusing, time-consuming appeals processes. Itâs no surprise, then, that only 1% of patients attempt to appeal, as those who do face hours of phone calls, mountains of paperwork, and an uphill battle against a system thatâs stacked against them.
Greenville County residents know these frustrations well. Many in our community have recently faced out-of-network challenges and been forced to travel further or pay higher out-of-pocket costs because of health insurersâ decisions. Itâs a cruel and unusual punishment that no one should endure when theyâre simply trying to get, or stay, healthy.
While insurers rake in profits, hospitals are facing skyrocketing costs: prescription drugs up 15%, supplies up 13%, and labor up over 5% in the last year alone. And yet, insurers continue to cut corners, delay payments, and underpay some hospitals for the same services others are fully reimbursed for. That imbalance weakens our entire health care system.
Weâre working tirelessly to negotiate with insurers â not for our own gain, but to protect your ability to access high-quality care close to home. Because this fight is about more than contracts. Itâs about your health, your family, and the future of care in the Upstate.
We believe no one should be caught in the middle of a battle between hospitals and insurers. Itâs time for insurance companies to step up, pay fairly, and help build a stronger, more resilient health care system for all of us.
Learn more about whatâs happening in our current insurance negotiation â and how you can help by visiting bonsecours.com/united-updates.
