Lifesaving Outreach Services, LOS is a regional business dedicated to serving the community by providing on site AHA and related certification classes.
LOS, LLC is dedicated to providing quality AHA CPR Education to businesses, schools, and organizations. To book a course, please visit us online at lifesavingoutreach.com or call us at 607-731-4217. The founder and CEO is Jeffrey Rosenheck. Andrew Jelliff serves as the Deputy Chief of Operations.
02/02/2026
It’s time - the start of our clothing line is out. Email us at lifesavingoutreach.com or send us a message to order your shirt or hat today. Shipping and local delivery available. Online ordering coming soon.
All items are $25. Hat and shirt combo - $45
New pictures coming soon. We were just too excited to wait. A collection will also be available for purchase at Finger Lakes EMS Conference February 27 and 28, 2026 in Geneva, NY!
02/01/2026
A busy day for staff with classes in Canton and Gillett! We appreciate the continued support of multiple agencies and dedicated community members and volunteers!!
01/30/2026
This week our instructor highlight goes out to Sara Moore!
Sara Moore
Instructor
Sara Moore is a paramedic and instructional designer based in Watkins Glen, NY, with a career that blends high-acuity emergency medical care and thoughtful, learner-centered education. After almost more than two decades responding to critical calls and coordinating complex patient care, she now combines her field experience with a strong background in curriculum development to create engaging, practical training for adult learners. Previously, Sara led EMS education programs and served as a paramedic program director, overseeing accreditation, developing hands-on scenarios, and shaping inclusive learning environments. She continues to present at regional and state EMS conferences and has authored several articles on pediatric emergencies, toxicology, and prehospital care. Sara holds a master’s degree in education and is completing her MBA at Houghton University.
01/23/2026
Spending the morning showing Stop the Bleed techniques at the local Farmer’s Resource Expo!
01/22/2026
Instructor Spotlight
Shelby Secrist
Shelby is a Pennsylvania and New York–certified Paramedic with nearly a decade of experience in EMS, entering her first year as a CPR & First Aid Instructor with L.O.S. She’s known in the field for her sharp instincts and her ability to step in, assess rapidly, and take decisive action when it counts. Her background also includes experience across long-term care, short-term rehabilitation, allied health support and clinical support roles in the ICU, and home health, giving her a broad, patient-centered perspective on care across settings. Shelby has been actively involved in community outreach, including school career days, hands-on demonstrations, and the development of a junior member program intended to introduce youth to multiple healthcare career paths while building foundational EMS knowledge. She believes confidence is just as critical as technique in an emergency. Shelby focuses on reassuring students that they don’t need to be perfect to make a difference, and that sometimes the bravest, most lifesaving action is simply choosing to act, even if they’re doing it scared.
01/16/2026
Instructor Highlight
Shawn Packard
Shawn has been an active Nationally Registered/Certified Paramedic since 2011, prior that he was in law enforcement at various locations in the state of Pennsylvania for over 18 years. Shawn holds a Bachelors in Criminal Justice Administration with a minor in Psychology, Certificate in Paramedicine and holds state paramedic licensure in PA, NY & FL. Along with this he is also a ProBoard Level 1 Fire/EMS instructor and NAEMT instructor as well.
In his free time, he likes spending time with his daughters, three grandchildren and his two labs.
01/13/2026
Another day of First Aid, CPR and AED training. Today, we are honored to be supporting our friends at Tri-County! Thanks for choosing LOS for another year!
01/03/2026
Instructor Highlight
Dr. Constance Sweet
Dr. Sweet is a Family Physician and CPR Instructor with a broad and comprehensive background in emergency and clinical care. With training and experience across Emergency Medicine, Obstetrics, Hospice care, and pre-hospital settings, Dr. Sweet brings a unique, multidisciplinary perspective to lifesaving education. Her hands-on experience in high-pressure, time-sensitive situations allows her to translate complex medical concepts into clear, practical skills that students can confidently apply in real emergencies.
Certified in both Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS), Dr. Sweet is committed to delivering evidence-based instruction that meets current medical standards. Her teaching style emphasizes clarity, compassion, and real-world application—ensuring that each participant not only learns the techniques, but understands the critical thinking required to respond effectively in a crisis.
12/31/2025
Wishing everyone a very happy, healthy New Year!
12/26/2025
This Friday we feature instructor Allen Mathews.
With over 25 years of experience in Fire and EMS, Allen Mathews brings a lifetime of real-world emergency knowledge to every CPR class he teaches. His career began in 2000, when he first entered the Fire/EMS field, and since then he has dedicated himself to serving his community through emergency medical care, rescue operations, and public safety education.
Allen’s passion for teaching CPR comes from years of responding to critical incidents where quick, confident action made all the difference. He believes that everyone—not just first responders—should have the skills and confidence to save a life. His teaching style is clear, hands-on, and encouraging, making even first-time learners feel capable and prepared.
Through his CPR instruction, Allen is committed to passing on his knowledge, strengthening his community, and empowering others to take action when it matters most.
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Contact The Practice
Send a message to Lifesaving Outreach Services, LLC:
LOS, LLC is dedicated to providing quality AHA CPR Education to businesses, schools, and organizations. Founded in 2013 by CEO Jeffrey Rosenheck and former Operations Manager Colby Holbert, the organization has instructed thousands regionally in high-quality CPR. The organization has also placed more than a dozen public access AED units into service within the community, and has worked with state representatives to encourage and promote CPR in Schools legislation.
The company teaches regionally, including Chemung, Schuyler, Steuben, Yates, Tioga, Tompkins, and Broome counties in NYS and Tioga, Potter, Bradford, Susquehanna, Lycoming and Wyoming counties in Pennsylvania. The company also teaches outside this area when requested, including in both Oneonta and Albany, NY.
The company offers AHA First Aid, CPR and AED courses, as well as AHA Healthcare Provider Original and Refresher Courses, AHA Pediatric First Aid/CPR/AED Courses, AHA Bloodborne Pathogens Courses and both BLS and Heartsaver Instructor courses. When requested, the organization also offers lectures on various CPR related topics. The organization can also host BLS and Heartsaver CPR Instructor courses as requested, as well as Stop the Bleed training and other accredited classes.
All staff are certified AHA instructors and possess extensive EMS and Fire background. The company staff is listed below:
Jeffrey A. Rosenheck, CEO/Chief
NYS/PA EMT; NYS Firefighter 2; National EMD Dispatcher; PA EMT Instructor; MS Emergency Management; BA History/Education; AOS Fire Science Technology; Pro Board Certified Fire Instructor 1 and 2
Andrew Jelliff, Acting Operations Manager and Deputy Chief
PA EMR; National EMD Dispatcher; National Firefighter 1
Cameron Rogers; Lieutenant/Executive Assistant
National Registry EMT; Pro Board Certified Firefighter 1
Phillip Foster, Instructor
PA Paramedic
Alan Ackles, Instructor
NYS/PA EMT
Arica Smith, Instructor
National Registry Critical Care Paramedic
Erin Covey, Instructor
NREMT Paramedic
National EMD Dispatcher and Certified Telecommunicator 2
AHS PALS and ACLS Instructor
PA DOH EMS Instructor
Jared Stewart, Instructor
EMT - NY/PA
Michael Palmieri, Instructor
EMT - NY/PA
NYS Certified Firefighter
Lynette Smith, Instructor
NYS EMT
Austin Jelliff, Instructor
PA EMR
Luke Jelliff, Instructor
Mark Brown, AED Sales and Services
To book a course, please visit us online at www.lifesavingoutreach.com or call us at 607-731-4217. We would be happy to offer quality on-site training for your organization at a reasonable price.
