UVM Health - Champlain Valley Physicians Hospital

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Keeping Our Community Healthy Together 💙You’ll notice our patient-facing employees wearing masks again 😷. This is part o...
01/07/2026

Keeping Our Community Healthy Together 💙

You’ll notice our patient-facing employees wearing masks again 😷. This is part of our effort to protect patients, employees and our community during a surge in respiratory illnesses like influenza.

We strongly encourage patients and visitors to wear a mask when inside our facilities—though it’s not required. By doing so, you help us keep everyone healthier 🙌.

If you’re feeling sick 🤒 or have been exposed to illness, please stay home and connect with loved ones in the hospital through phone or video calls (FaceTime, etc.).

These steps are about caring for each other. Thank you for doing your part to keep our community healthy! 🌟

🌟“My son wasn’t treated like a procedure to be expedited. He was treated like a human being who mattered.” 🌟Those words ...
01/05/2026

🌟“My son wasn’t treated like a procedure to be expedited. He was treated like a human being who mattered.” 🌟

Those words from Patricia Johnson say everything about what happened when her son needed a procedure with our Interventional Radiology team. Johnson says her son has an extensive medical history, and with that has come a fear of IVs.

If you’ve ever felt nervous about getting an IV, you know how overwhelming it can be. For Johnson's son, that fear was intense. But when he met nurse Jesse Murnane, everything changed.

Murnane didn’t rush. She didn’t push. She listened. She advocated for oral medication to help him relax and stayed by his side until he felt safe. According to Johnson, that approach worked wonders. Later, when her son needed another procedure, fate brought Murnane back into their lives. Her familiar face and calm presence turned fear into trust, again.

“Jesse understood his barriers and limitations. She gave him time to find the right words and time to acclimate to everything happening around him. That made all the difference,” Johnson shares.

For this extraordinary care, Murnane was honored with the 🌼DAISY Award for Extraordinary Nurses 🌼, a national recognition celebrating nurses who make a meaningful difference in the lives of patients and families.

Thank you Jesse, and all of our amazing nurses, for the compassionate care you provide our patients every day! ❤️

❤ MOSAIC PROJECT | Heartfelt Connections ❤“We support parents by helping them connect and ask questions, and to let kids...
01/03/2026

❤ MOSAIC PROJECT | Heartfelt Connections ❤
“We support parents by helping them connect and ask questions, and to let kids be kids.” Meet Michael Towle, Chief Financial Officer at University of Vermont Health – Home Health & Hospice.
~~~
On a September day in 2012, life changed suddenly for our family.

That’s when we learned our 3-month-old son, Jack, needed open heart surgery for a congenital defect.

We had no idea anything was wrong when we took Jack for his checkup. Even when our pediatrician referred us to Golisano Children’s Hospital at UVM Health for a possible heart murmur, we didn’t expect what came next.

We found out that Jack had a ventricular septal defect — a hole between his heart chambers. Left untreated, he likely would not live past his 20s.

It’s hard to describe what you feel as a parent in that moment. But after the shock, you put on your shell and find strength. You do what is needed.

We endured months of medication, ambulance rides and waiting. Jack’s surgery was postponed twice due to illness before he finally had the procedure in February 2013. That was the longest day of my life. I’ll never forget seeing him after the surgery, hooked up to so many machines.

Today, Jack is thriving: He’s a healthy, active 13-year-old, and the Kevlar patch in his heart lets him live a normal life. He plays sports and practices martial arts. We are a happy, and lucky, family of five — Jack and our two daughters.

But many families are still going through similar things. That's why my wife, Katie, and I started an organization called VT Cardiac Kids: To support parents by helping them connect and ask questions, and to let kids be kids.

Our first event was a breakfast with Santa in 2014. Now, we’re a registered nonprofit, hosting outings to baseball and hockey games, apple orchards and the Vermont Teddy Bear Factory.

Our families come from Vermont, upstate New York and New Hampshire. Some kids have been through multiple heart surgeries, with more ahead.

It’s so important for families to know they’re not alone. That connection is the biggest thing.
~~~
The Mosaic Project is a collection of short stories about the people of University of Vermont Health. These are your coworkers, caregivers, neighbors, family members, friends – each with unique life experiences that are part of the vibrant mosaic of who we are.

🌟 “It’s often the little things that make a big difference.” 🌟That’s how Amy Wisher describes Geri Kaplan-Downs—and it c...
01/02/2026

🌟 “It’s often the little things that make a big difference.” 🌟

That’s how Amy Wisher describes Geri Kaplan-Downs—and it couldn’t be more true.

Kaplan-Downs works in nutrition and patient accounting with us, and every day, she finds ways to make patients feel seen, heard and cared for.

“She brightens their days through heartfelt conversations that make them feel special and valued,” explains Wisher, a family member of a patient who met Kaplan-Downs. “Her ability to bring joy to their meals doesn’t just nourish their bodies. It nurtures their spirits.”

Those moments matter. They turn a routine hospital visit into something memorable. And behind the scenes, Kaplan-Downs' attention to detail ensures everything runs smoothly for patients and staff alike.

Her positivity doesn’t stop with patients. It ripples through the entire team.

“Her compassion uplifts patients and inspires her coworkers, reinforcing a culture of care and excellence,” adds Wisher.

We're proud to honor Kaplan-Downs with the BEE Award 🐝, which celebrates support staff members who are Beyond Extraordinary Every Day. But the truth is, she’s been making a difference long before the award!

Join us in congratulating Geri Kaplan-Downs for reminding us that care isn’t just about medicine—it’s about humanity. 💛

Many Champlain Valley Physicians Hospital offices and clinics will be closed or have reduced hours on December 31 and Ja...
12/31/2025

Many Champlain Valley Physicians Hospital offices and clinics will be closed or have reduced hours on December 31 and January 1 for the New Year’s holiday.

Our outpatient pharmacy will be open regular hours, from 7 am–11 pm, on both December 31 and January 1.

On December 31, the outpatient lab for blood draws and other testing in Champlain will be open regular hours, from 7 am–3 pm. The outpatient lab in Plattsburgh will be open with reduced hours, from 6 am–2 pm, and the outpatient lab at the CVPH main campus will be open reduced hours, from 6 am–3 pm. All locations will be closed on January 1.

For urgent issues that can’t wait, on-call doctors are available by phone for most clinics, and the Emergency Department is always open 24/7 for emergency medical care.

View all holiday hours. 🔗 Link in the comments.

12/30/2025

Forget extreme New Year’s resolutions. Small changes are easier to stick with - and they add up.

🪥 Start simple: Replace your toothbrush every 3–4 months.
👉 See 8 easy health fixes to kickstart a healthier year
🔗 Link in the comments

🩸Looking for a New Year's resolution that can bring you positive vibes and help your community? Donate at an upcoming bl...
12/29/2025

🩸Looking for a New Year's resolution that can bring you positive vibes and help your community? Donate at an upcoming blood drive hosted by the Adirondack Blood Center:

💉 Friday, January 2: Lowe's | 39 Centre Drive, Plattsburgh | 10 am-2 pm
💉 Tuesday, January 6: Riley Ford | 7189 Route 9, Plattsburgh | 1-4 pm
💉 Friday, January 9: Monaghan Medical | 153 Industrial Boulevard, Plattsburgh | 9 am-12 pm
💉 Monday, January 12: St. Augustine Parish Hall (Sponsor: Knights of Columbus) | 3036 Main Street, Peru | 3-6:30 pm
💉 Wednesday, January 14: NYS DEC Headquarters | 1115 Route 86, Ray Brook | 10 am-2 pm
💉 Thursday, January 15: Mooers Fire Department | 2508 Route 11, Mooers | 3:30-7 pm

Our Blood Donor Center at 85 Plaza Boulevard in Plattsburgh is also open Monday through Friday from 8 am-4 pm.

The blood we collect - at the Blood Donor Center and at blood drives throughout the region - provides more than 95% of the blood used at CVPH and is used to supply other hospitals in Elizabethtown, Ticonderoga, Malone and Saranac Lake.

12/28/2025

Snow and ice are here, but staying safe doesn’t require big changes.

Most winter injuries happen during ordinary moments, and a few simple precautions can make a real difference.

🌟 MOSAIC PROJECT | Bringing Light, Building Trust 🌟“Whether it’s welcoming a new neighbor or organizing community events...
12/27/2025

🌟 MOSAIC PROJECT | Bringing Light, Building Trust 🌟
“Whether it’s welcoming a new neighbor or organizing community events, I’ve always believed small gestures make a big difference.” Meet Dana Frusco, the executive assistant for the Associate VP of operations and the facilities department at Champlain Valley Medical Center
~~~
I thought I’d be an attorney, shaping policy in the halls of power. In high school and college, I had my sights set on public service — writing legislation, working in government. I interned in Senator Clinton’s office, worked on agricultural policy and helped draft early versions of what would become New York’s farm-to-fork program.

It was meaningful work, but after a few years in D.C., I realized law school and life inside the Beltway wasn’t for me. I wanted something more human, more immediate. Not federal policy, but everyday care. Things essential to life, yet rarely in the spotlight. That realization brought me back to the North Country. I traded influence for impact, put down roots and focused on what matters most: building trust, creating space for others and making sure people feel seen. Whether it’s welcoming a new neighbor or organizing community events, I’ve always believed small gestures make a big difference.

I’ve also spent years building relationships at the hospital, especially with the teams who keep things running behind the scenes — people who don’t always get credit but whose work holds everything together.

I’ve always been someone who fights for others. I’ve done civil rights work, volunteered with LGBTQ+ organizations, and helped secure asylum for families fleeing political violence. I’ve been proud to help build bridges — literal and figurative — between Champlain Valley Physicians Hospital and the community. The first year our team joined the Plattsburgh Pride March, someone in the crowd said, “It’s nice to see CVPH out here.” That moment meant everything to me.

I’m also a mom to an autistic son. I advocate fiercely for him and others like him. I believe healing isn’t just physical — it’s emotional and spiritual, too.

I dream of opening a community wellness center that complements medical care with things like energy work, compassion and Shrinrin-yoku, Japanese forest bathing, which encourages individuals to spend time in nature and reconnect. Until then, I bring my light wherever I can.
~~~
The Mosaic Project is a collection of short stories about the people of University of Vermont Health. These are your coworkers, caregivers, neighbors, family members, friends – each with unique life experiences that are part of the vibrant mosaic of who we are.

“She just wanted to feel like other kids her age.” Katie Hoyt says life for her young daughter has been different from t...
12/26/2025

“She just wanted to feel like other kids her age.”

Katie Hoyt says life for her young daughter has been different from the day she was born. Macie has a rare form of spina bifida, making it impossible for her bladder to work properly.

As she got older, accidents were constant. Pull-ups were part of her daily routine. And the emotional toll was heavy.

“No 9- or 10-year-old wants to wear a pull-up around their friends,” explains her mom.

The Hoyts drove hours to and from Burlington for care – until they learned about something new: a new ultrasound machine at Alice Hyde Medical Center in Malone. It could help Macie learn to control her bladder without surgery, and without leaving the North Country.

With the help of Sandra Debyah, a physical therapy assistant who received advanced on-the-job training with the machine, Macie could see what her body was doing and finally understand how to do exercises that changed everything. Progress came fast. Accidents dropped from daily to almost none. She started rollerblading. She wore a leotard at gymnastics. She swam without a pull-up.

“This summer, she didn’t wear a swimmy at all,” her dad says. “She went natural, like kids her age do.”

For the first time in her life, Macie felt free.

And she’s not alone, thanks to the machine and the special training Debyah has shared with her colleagues.

“We’ve had kids who are no longer wetting their beds at night,” says Debyah. “It’s a lot of stress taken off parents—and there’s a financial impact too, not having to buy pull-ups or do extra laundry.”

For Macie and so many others, care close to home isn’t just convenient—it’s life-changing.

Read the full story via the link in the comments.

Many Champlain Valley Physicians Hospital offices and clinics will be closed or have reduced hours on December 24 and 25...
12/24/2025

Many Champlain Valley Physicians Hospital offices and clinics will be closed or have reduced hours on December 24 and 25 for Christmas.

Our outpatient pharmacy will be open regular hours, from 7 am–11 pm, on both December 24 and 25.

On December 24, the outpatient lab for blood draws and other testing in Champlain will be open with reduced hours, from 7 am–12 pm. The outpatient labs in Plattsburgh and at the CVPH main campus will be closing at 2 pm. All locations will be closed on December 25.

For urgent issues that can’t wait, on-call doctors are available by phone for most clinics, and the Emergency Department is always open 24/7 for emergency medical care.

View all holiday hours. 🔗 Link in the comments.

🛠️ Construction With Care 🛠️When a local patient faced the heartbreaking reality of being homebound because her old whee...
12/22/2025

🛠️ Construction With Care 🛠️

When a local patient faced the heartbreaking reality of being homebound because her old wheelchair ramp was falling apart, our team didn’t hesitate to act. Thanks to the generosity of donors and the determination of people like Dan Lee, one of our nurse managers, her life changed in a big way.

“Her ramp was decrepit and falling apart,” Lee shares. “She couldn’t get in and out. It was causing all kinds of issues for her.”

Without a safe way to leave her home, she was going to miss critical medical appointments. That’s when The Foundation of CVPH stepped in. With donor support, Dan and a team of volunteers secured funding, found a ramp, and rebuilt it piece by piece.

“Seeing her finally able to come outside with her dog, it was beautiful,” Lee says. “She had been homebound. Now she could enjoy her life again.”

This wasn’t just a project—it was a mission.

“One of the best therapies in the world is giving something back,” Lee explains. “You’re not doing it for a paycheck. You’re doing it because it’s the right thing.”

This ramp restored freedom, dignity and the ability to get the care she needs. And it happened because of donors who believe in helping neighbors live safely and independently.

“We need to help each other,” Lee adds. “That’s what drives me – to make sure no one feels trapped in their own home.”

Thank you to The Foundation of CVPH and its donors for making moments like this possible.

Address

75 Beekman Street
Plattsburgh, NY
12901

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