09/15/2025
Job Title: Front Desk Manager / Intake Coordinator
Location: Zen Zone Health - Summerville, SC
Job Type: Part-Time 1099 position
Start Date: 10.1.25
About Us
We are a group mental health private practice committed to providing compassionate, client-centered care in a supportive and professional environment. As our practice continues to grow, we are looking for a reliable and personable Front Desk Manager / Intake Coordinator to join our team and serve as the first point of contact for our clients.
Position Summary
This is a key administrative role that combines front desk responsibilities with client intake coordination. You will play an important part in creating a welcoming atmosphere for clients, ensuring smooth daily operations, and supporting clinicians so they can focus on providing care.
Responsibilities
Greet clients and manage check-in/check-out process
Answer phone calls and respond to emails in a timely and professional manner
Schedule, confirm, and manage appointments
Conduct new client intake, including gathering demographic and insurance information
Verify insurance benefits and explain coverage to clients
Maintain accurate records and ensure compliance with HIPAA and office policies
Coordinate communication between clients and therapists as needed
Handle billing inquiries or direct them appropriately
Keep front office area clean, organized, and welcoming
Support clinicians with administrative tasks as needed
Qualifications
Prior experience in a healthcare or mental health office strongly preferred
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Comfortable with technology and practice management software (e.g., SimplePractice, TherapyNotes, Jane App or similar)
Ability to maintain confidentiality and uphold HIPAA regulations
Friendly, professional, and calm demeanor
Reliable, punctual, and self-motivated
Opportunity to grow with the practice
To Apply
Please send your resume to careers@zenzonehealth.com - We look forward to hearing from you!
