Star EMS

Star EMS Locally owned, locally operated and locally accountable, Star EMS is an area leader providing emergency ambulance services.

Star EMS partners with several communities throughout Oakland County to provide 911 emergency services 24-hours-a-day, seven days-a-week. Our team of experienced EMS professionals works with cities, townships, fire departments and county government to ensure an EMS response strategy that allows for the most appropriate response with the highest level of patient care our ultimate goal. The Star EMS dispatch center is state-of-the-art, utilizing a computer aided dispatch system and staff certified as emergency medical dispatchers. Several local communities transfer their 911 calls to the Star EMS dispatch center so that we may provide the caller with over the phone instructions so the caller knows exactly what to do until help arrives. This combined with our unparalleled commitment to customer service, dedicated staff, and competent leadership, has earned Star EMS the reputation as being a “first class” provider that you can count on. Disclaimer:

Even though Star EMS is equipped to respond to the most critical illnesses and injuries; in an emergency, direct callers will be instructed to activate the Emergency Medical System in their area by dialing 911.

09/04/2025
08/27/2025

Big News!

Star EMS is proud to announce we’ve been selected to provide 911 emergency medical services for the City of Troy starting January 2026.

To meet Troy’s ambitious 6-minute response time goal (faster than the county standard), we’ll be adding brand-new ambulances and hiring additional EMTs and Paramedics to serve the community.

Bill Grubb, CEO of Star EMS, said: “Partnering with the City of Troy is both an honor and a responsibility we take very seriously. We are committed to investing in people, equipment, and innovative strategies to make sure Troy residents get the best possible care when they need it most.”

Star EMS is excited to bring our 20+ years of experience serving Oakland County communities to Troy and looks forward to building a strong partnership.

Upcoming Education Events: September 9th (Tuesday) 0800-1630:  Trinity Health Trauma Symposium at Franco AuditoriumOctob...
08/25/2025

Upcoming Education Events:

September 9th (Tuesday) 0800-1630: Trinity Health Trauma Symposium at Franco Auditorium

October 16th, (Thursday) 0830-1600: McLaren Oakland EMS Symposium at M1 Concourse.

October 21st (Tuesday) 0800-1300: Neurological Emergency Conference at Franco Auditorium.

For more information, reach out to the EMS Coordinators at the respective hospitals.

McLaren: chaney@mclaren.org
Trinity: christopher.lopez@trinity-health.org

EMS SymposiumOctober 16th, 2025 0800-1615Note the venue has change to the elegant M1 Concourse (Pontiac).MOH is hosting ...
07/16/2025

EMS Symposium
October 16th, 2025
0800-1615
Note the venue has change to the elegant M1 Concourse (Pontiac).

MOH is hosting its Annual Trauma Symposium for EMS professionals. This event is always packed full because of its informative and engaging presentations.

Register by emailing emsEvent@mclaren.org

EMT's and Paramedics: We hope to see you there!

Remembering our dear friend, Bruce...  This guy was simply a wonderful human being, a huge supporter of Star EMS, and we...
07/09/2025

Remembering our dear friend, Bruce...

This guy was simply a wonderful human being, a huge supporter of Star EMS, and we will forever cherish the fond memories we have.

Our thoughts, prayers, and heartfelt sympathies are with his family.

Bruce R. Sanders, an Odenton, MD resident, formerly of Livonia, MI, passed away peacefully surrounded by his family on July 2, 2025, after a year-long battle with cancer. He was 70 years old.

Bruce, a twin, was born on December 13,1954 in Dearborn, MI and raised in the Presbyterian tradition becoming an Ordained Elder and Deacon. His parents were Charles Lawrence Sanders, a local 636 Pipe Fitter, and Elizabeth Mantey Sanders, a Dearborn Public School Teacher. They met after both coming to the Detroit area for their first jobs at the end of World War II. He was from Dickson, TN and she was from Alma, MI.

Bruce graduated from Dearborn High School in 1973. He earned his Bachelor’s in Business Administration at Western Michigan University in 1977. To pay for his education, Bruce was a Bellman at the Kalamazoo Hilton (now Raddison), one of his favorite jobs. Upon graduation, he was hired by Aetna Casualty & Surety Co. and spent the next 40 years in the insurance industry; 35 years as an independent insurance agent and Certified Insurance Counselor, finishing his career with Allied Insurance Managers in 2018.

In retirement, Bruce enjoyed biking, pickleball, bowling, bread-making, and spending time with his family and friends. He was very inquisitive and enjoyed early American history tracing his genealogy back to Colonial America. Bruce was active on his Condo Association’s Board and volunteered as a business mentor with the Service Corps of Retired Executives (SCORE).

Bruce is survived by his loving wife, Karen (Campbell) of 45 years, daughter Amy Algoet (Jeff) and their children Hannah and Connor of Severna Park, MD; son Billy (Emily) and their daughters Reese and Charley of Buffalo, NY.

Bruce was the last surviving brother. His twin brother, Brian, proceeded him in death as did his two older brothers, David, and Steve. He leaves devoted cousins Joseph (Kendra) Mantey of Farmington Hills, MI; Kathy (Tom) Fry of Apoka, FL; Dan (Lois) Sanders of Dickson, Tennessee, along with 12 nieces and nephews.

Today, we celebrate the incredible skill and dedication of our Star EMS teams, who were recognized by the Oakland County...
05/22/2025

Today, we celebrate the incredible skill and dedication of our Star EMS teams, who were recognized by the Oakland County Medical Control Authority (OCMCA) for their life-saving actions on two separate scenes.

Due to patient confidentiality, certain details have been redacted—but what remains clear is the extraordinary impact our EMS professionals made. Two individuals are alive today because of the swift, decisive, and expert care provided by our crews.

Here’s what was shared:

On (), Paramedics Ashley Hilgendorf and Joseph Chrenka responded to () for a medical emergency involving an unconscious child. Upon assessment, the patient was found in a semi-conscious state with ventricular tachycardia (V-Tach) on the monitor and was not perfusing adequately. Without hesitation, Hilgendorf delivered synchronized cardioversion, successfully restoring the patient to a sinus rhythm. The child was transported to a regional specialty care hospital, where an implantable cardiac defibrillator was placed—and today, that child has been given the chance to return to playing (sports) and enjoying life.

On a separate occasion (*), Paramedics Rich Jones and Elianna Freidman responded to a call for a young adult experiencing chest pain. The patient was found in V-Tach and, before further interventions could be made, suffered a cardiac arrest. The crew initiated CPR, secured an advanced airway, and Jones delivered two unsynchronized defibrillation shocks, successfully restoring a perfusing rhythm. En route to the hospital, the patient’s condition improved dramatically—even showing purposeful movement and reaching for the airway device. A stent was later placed in the cath lab to address a lesion in the LAD artery, and the patient has since made a full recovery.

Outcomes like these are not guaranteed—but on these days, everything aligned: expert care, rapid decisions, and the unwavering professionalism of our EMS teams. We are incredibly proud of our crews for the lives they saved, and grateful to witness the power of what well-trained, compassionate care can do in moments that matter most.

05/22/2025

Mr. George Murray is a member of the Flint Sottish Pipe Band and he visited us during EMS Week Celebrations. An accomplished bagpipe player with decades of experience, its always a special treat to see him play. We thought you might like to see, too!

Pediatric Medication Administration Class at Star EMS (Now, and all day Tomorrow) 03/20/2025.   No charge.  If you're a ...
03/19/2025

Pediatric Medication Administration Class at Star EMS (Now, and all day Tomorrow) 03/20/2025. No charge. If you're a paramedic, regardless of where you are employed, you are welcome to attend. The classroom is set up, and the instructor does an amazing job. Share with this last minute class with any of your paramedic friends that need the CE's for re-licensure.

Wishing our coworkers, friends and family a very Merry Christmas and happy holidays!
12/17/2024

Wishing our coworkers, friends and family a very Merry Christmas and happy holidays!

Whishing our coworkers, family, and friends a Merry Christmas and Happy Holiday Season. Please enjoy our video Christmas Card.

Henry Ford Genesys Paramedic Program - January 7th, 2025
10/29/2024

Henry Ford Genesys Paramedic Program - January 7th, 2025

ITLS Class offering:
10/29/2024

ITLS Class offering:

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Pontiac, MI
48342

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