10/17/2025
In honor of Case Management Week, we would like to recognize our outstanding team. Here at Shriners Children's, Care Management is an umbrella that includes RN care managers, social workers and interpretive services. Together, this team helps patients and families with their health and social needs by assisting with managing a diagnosis, illness or injury. They also provide resources, coordinate medical care as well as social/emotional support. They help prepare for surgical admission, discharge planning and patient education, all while providing patient-centered care. Care Management is also involved in utilization management, which includes obtaining prior authorization, concurrent reviews, and peer-to-peers to obtain authorization from insurance companies.
The Spanish medical interpreters accompany our Spanish-speaking patients and families to bridge linguistic and cultural barriers during their interactions throughout the hospital. Their services are integral to the international patient program by providing communication before, during and after the family’s stay. The interpreters also assist with translation of education documents and medical reports. We appreciate all you do!
Back row, left to right: Susy Molano, Maggie Morrow, Huong Phan, Adriane Rodriguez, Catherine Wells
Front row, left to right: Janelle Brinda, Rebecca Grace-Tracey, Linda Ewbank, Jennifer Ricks, Katia Azarow
