Jessica Royal, LMSW

01/15/2026

In accordance with Potsdam School District, the office will be closed.

Please do not come to the office. Telatherapy services are available for all appointments. I’m currently reaching out to clients scheduled for today.

Thank you for your patience and understanding, and stay safe!

01/14/2026

Much of the county is under a winter storm warning ⚠️

What does this mean? 🤔

If there is a travel ban/advisory and/or schools are CLOSED- the office will be closed too. 🚫

If there is a delay- affected appointments will be notified.

My goal is to keep everyone safe!

01/12/2026

Let’s have a great start to the week ✨

01/11/2026

Please be advised.

I have been receiving alot of questions about location.

Confirmation messages are generated through the EHR (Electronic Health Records) system. Our billing department is located in Oswego.

ALL APPOINTMENTS WILL BE CONDUCTED AT THE ADDRESS IN POTSDAM AS STATED ON MY WEBSITE AND PSYCHOLOGY TODAY PROFILE. THERE IS NO OSWEGO OFFICE THAT I AM AFFILIATED WITH.

01/07/2026

Looking for therapy with me but I’m not currently in network with your insurance agency?

I offer teletherapy services through Bee Mindful Therapy under the wonderful Brittni Traina!

Check out the website below ⬇️
https://www.bee-mindfultherapy.com

Currently, Serenity is in network with Aetna, Fidelis, BCBS Excellus, The Empire Plan, MVP

01/06/2026

Januarys updates!

01/05/2026

Please remember, if you are filling out the new patient packet, to complete it in its entirety.

Ive noticed that the payment authorization form is incomplete on a lot of packets coming back. This needs to be complete. While insurance does cover cost of care; copays/ no show/ cancellation fees still need to be processed.

Thank you for attention to this matter.

01/05/2026

Let’s start 2026 with a priority in bettering our mental health ✨

12/24/2025

12/17/2025

The ICK is spreading like wildfire in SLC lately! 🤒🤧

Please adhere to these guidelines to keep family, friends, providers and yourself healthy! 😷

12/11/2025

The office is CLOSED today 12/12/2025