PSA 2 AAA HICAP Redding

PSA 2 AAA HICAP Redding HICAP is a state-sponsored, volunteer-supported program serving Shasta,Lassen,Siskiyou,Modod,Trinity

PSA 2 AAA Health Insurance Counseling Advocacy Program (HICAP) is a free service that provides counseling and advocacy for Medicare beneficiaries or soon to be Medicare eligible. HICAP explains New to Medicare, how Medicare works with other insurance, billing, claims, appeals and long-term care insurance. HICAP is not associated with any insurance company, product or agent. HICAP is an unbiased agency that educates seniors on their Medicare health benefit rights and options so they can make an informed decision.

02/11/2026
🎃 Grandma’s Punkin PieThe holidays have a way of bringing back the smell of Grandma’s kitchen, warm spices, sweet punkin...
11/18/2025

🎃 Grandma’s Punkin Pie

The holidays have a way of bringing back the smell of Grandma’s kitchen, warm spices, sweet punkin pie, and the love that wrapped around every gathering.

As Ombudsmen, we’re reminded this time of year that many seniors carry these same treasured memories. A simple conversation about a recipe or a holiday tradition can brighten their day and help them feel seen, heard, and valued.

Cinnamon, clove, a buttery crust… and one secret ingredient Grandma always added: joy.

Let’s share that same joy with the seniors in our care, through presence, patience, and listening with heart. 🧡🥧

🎄💛 From Your Local Ombudsman: Supporting Seniors During the HolidaysThe holiday season is a time of joy, connection, and...
11/18/2025

🎄💛 From Your Local Ombudsman: Supporting Seniors During the Holidays

The holiday season is a time of joy, connection, and tradition, but for many seniors in long-term care, it can also bring feelings of loneliness, loss, or confusion amid all the activity.

As Ombudsmen, we are honored to stand beside residents, making sure their voices are heard and their rights are protected, especially during this busy time of year.

✨ Here’s how we can all help support seniors this season:

Visit when you can. A short conversation or shared memory can brighten an entire week.

Include them. Ask about their traditions, their favorite songs, or holiday memories.

Be patient and gentle. The holidays can be overwhelming for some residents; calm reassurance goes a long way.

Watch for changes. If something feels “off,” trust your instincts and speak up. Advocating for their wellbeing is a gift in itself.

This season, let’s bring the light of compassion, dignity, and kindness into every care setting. Our seniors deserve nothing less. 💛

If you ever have concerns about a resident’s care, rights, or quality of life, your local Ombudsman is here to help, confidentially and without judgment.

Wishing everyone peace, comfort, and meaningful connection this holiday season. 🎄✨

Address

1647 Hartnell Avenue, Suite 8
Redding, CA
96002

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

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