HandCraft Linen Services

HandCraft Linen Services HandCraft Services offers the most innovative & highest-quality medical linen and apparel products. HandCraft Services was founded by John A. Nichols in 1969.

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward. All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry. Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.

Soil sort is where safety and precision matter most.Our soil sort team handles healthcare-specific laundry every day, ca...
02/16/2026

Soil sort is where safety and precision matter most.

Our soil sort team handles healthcare-specific laundry every day, carefully opening and separating soiled linens by type while watching for non-linen items. In a hospital environment, that can mean anything from medical supplies to sharps or bodily matter, making proper sorting critical for employee safety, linen quality, and reliable processing.

Behind every clean sheet is a team trained to handle the toughest part of the job—safely and responsibly.

📚🧺  Linen Education – Tip of the Week with Dyan!Great linen management isn’t a one-time lesson — it’s built through cons...
02/13/2026

📚🧺 Linen Education – Tip of the Week with Dyan!

Great linen management isn’t a one-time lesson — it’s built through consistent education. From new-hire orientation to refresher trainings and monthly reminders, small learning moments help reinforce daily best practices and keep teams set up for success.

Stay tuned for more tips from Dyan!

Are hidden linen losses impacting your facility’s efficiency and costs? It’s a common challenge in healthcare environmen...
02/11/2026

Are hidden linen losses impacting your facility’s efficiency and costs? It’s a common challenge in healthcare environments — and one that Environmental Services teams play a key role in preventing.

Our latest blog shares practical audit questions EVS managers can use to evaluate linen handling practices, identify gaps, and improve sustainability and cost control.

Read more and strengthen your linen management strategy: https://handcraftservices.com/audit-questions-for-evs-managers/

Meet one of our linen folding powerhouses. 💪This Foltex Knit Folding Machine is specially designed to fold knit and knit...
02/09/2026

Meet one of our linen folding powerhouses. 💪

This Foltex Knit Folding Machine is specially designed to fold knit and knit stretcher sheets with precision and consistency. Capable of folding 650 to 700 pieces per hour, this multifaceted machine helps keep production moving efficiently while maintaining quality standards.

With additional programming, it can also fold most of our dry folded linen items, making it a versatile part of our operation. Technology like this helps our team deliver clean, patient ready linen quickly and reliably every day.

We’re excited to kick off our Linen Education Tip of the Week series featuring HandCraft’s Director of Clinical Educatio...
02/05/2026

We’re excited to kick off our Linen Education Tip of the Week series featuring HandCraft’s Director of Clinical Education, Dyan Troxel, MSN, RN. 🍎 ✏️ 🩺

Dyan offers a distinctive clinical perspective shaped by more than 30 years as a registered nurse across both clinical and non‑clinical environments, including Surgical ICU, Neonatal ICU, Education, Process Improvement, and Healthcare Leadership. In her role as Director of Clinical Education at HandCraft Linen Services, she leads the team responsible for the Linen Awareness Program, supporting customers with effective and sustainable linen management strategies.

Healthcare laundry is a specialized and close-knit industry, and we’re proud to share knowledge that supports our peers and partners. We hope these weekly tips provide helpful insights and spark meaningful collaboration across teams!

Behind every perfectly cleaned sheet is some serious muscle 💪. This industrial open-pocket washer can handle massive loa...
01/30/2026

Behind every perfectly cleaned sheet is some serious muscle 💪. This industrial open-pocket washer can handle massive loads in a single cycle, using advanced controls to ensure the right wash formulas, temperatures, and extraction speeds every time.

Designed to run cycle after cycle, day after day, it helps us deliver clean, dependable linen that healthcare teams rely on.

01/08/2026

Fresh decals, same trusted service. Catch HandCraft "Going the Extra Mile" 😉 in our new look!

Merry Christmas from all of us at HandCraft Linen Services!🎄 Wishing our team, customers, and partners a joyful holiday ...
12/25/2025

Merry Christmas from all of us at HandCraft Linen Services!🎄 Wishing our team, customers, and partners a joyful holiday season filled with gratitude and cheer.

Throughout December, HandCraft was proud to host holiday lunches for our production teams across all plant locations. Ou...
12/22/2025

Throughout December, HandCraft was proud to host holiday lunches for our production teams across all plant locations. Our leadership team had the honor of serving each team member, followed by recognizing several of our most dedicated employees with service awards and sharing poinsettias as a small token of our appreciation.

We also celebrated a major milestone for our High Point plant, which was named a TRSA Best Plant of the Year. Their team was presented with a Certification of Achievement in recognition of this outstanding accomplishment.

This holiday season gave us so much to celebrate, and we’re grateful to recognize our teams across every location for the hard work and commitment they bring every day. ’Tis the season, and Happy Holidays from all of us at HandCraft! 🎄✨

Huge shout out to Martinsburg-Berkeley County Chamber of Commerce for all their help putting together our Grand Opening ...
12/11/2025

Huge shout out to Martinsburg-Berkeley County Chamber of Commerce for all their help putting together our Grand Opening in Martinsburg!! We’re excited for what this partnership will bring and to be apart of the Martinsburg community.🎉

🌟Our December Clinical Education Blog is here! 🏥 📚 🍎 This month, we’re breaking down how HandCraft manages specialty lin...
12/04/2025

🌟Our December Clinical Education Blog is here! 🏥 📚 🍎

This month, we’re breaking down how HandCraft manages specialty linen through our RFID tagging process — from verifying items under your laundry agreement to tagging, tracking, and returning them safely back to your facility.

If your team uses items like Hercules sheets or lab coats, this quick guide shows how proper RFID tagging helps reduce loss and keep your operations running smoothly.

Read the full blog to learn more:

Healthcare facilities rent linen from HandCraft Linen Services. The most common standard linens delivered are fitted sheets, top sheets, bath blankets, thermal blankets, pillowcases, towels, washcloths, and patient gowns. However, some linen, such as Hercules sheets and lab coats, are considered spe...

Address

2810 Cofer Road
Richmond, VA
23224

Opening Hours

Monday 7am - 3pm
Tuesday 7am - 3pm
Wednesday 7am - 3pm
Thursday 7am - 3pm
Friday 7am - 3pm

Telephone

+18042304866

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Our Story

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. HandCraft Services was founded by John A. Nichols in 1970. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward.

All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry.

Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.