HandCraft Linen Services

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HandCraft Linen Services HandCraft Services offers the most innovative & highest-quality medical linen and apparel products. HandCraft Services was founded by John A. Nichols in 1969.

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward. All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry. Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.

This week we’re highlighting our Chief Safety Officer, Kattie Dibert 👏. Kattie officially joined HandCraft in 2016 as a ...
05/09/2025

This week we’re highlighting our Chief Safety Officer, Kattie Dibert 👏.

Kattie officially joined HandCraft in 2016 as a Production Supervisor, though her connection with the company began much earlier. As the daughter of HandCraft’s President, Keith Nichols, Kattie spent her summers working at the plant and various dry-cleaning locations.

After her time in production, Kattie moved into HR, where she developed a strong passion for workplace safety. She eventually stepped into a full-time role as the Safety Coordinator.

Today, she serves as HandCraft’s Chief Safety Officer, proudly contributing to the company’s ongoing growth and success.

MARTINSBURG, WEST VIRGINIA 📍 Coming November 2025… A brand new, state-of-the-art laundry. We’re almost at the finish lin...
04/09/2025

MARTINSBURG, WEST VIRGINIA 📍
Coming November 2025… A brand new, state-of-the-art laundry. We’re almost at the finish line of getting this facility up and running, and big things are just around the corner... could a grand opening be next? Stay tuned!

Today we celebrate the hardworking people who keep our communities, businesses, and families moving forward. At HandCraf...
01/09/2025

Today we celebrate the hardworking people who keep our communities, businesses, and families moving forward. At HandCraft Linen Services, we’re proud to stand alongside so many dedicated individuals who put their heart into what they do every day. Wishing everyone a safe, restful, and well-deserved holiday!

We’re kicking off a new weekly series spotlighting members of our executive team, starting with our CEO, Curtis Nichols....
26/08/2025

We’re kicking off a new weekly series spotlighting members of our executive team, starting with our CEO, Curtis Nichols.

Curtis has been part of the HandCraft family for more than 15 years, beginning as a Linen Distribution Manager before moving into Service Management, Transportation, and Customer Relations. His career path took him through Business Development and Operations, where he served as General Manager of our two plants.

At the end of 2024, Curtis stepped into his current role as CEO, continuing to lead HandCraft through new opportunities and growth.

Check out his thoughts on leadership and what keeps him motivated on tough days in the post below!

It's no secret that data can be confusing. Whether your linen loss data is represented as a clean-to-soil ratio or a soi...
22/08/2025

It's no secret that data can be confusing. Whether your linen loss data is represented as a clean-to-soil ratio or a soil-to-clean ratio, looking at your numbers proactively can help you decrease linen loss costs. 📉

Check out our latest blog to learn how to pull your linen loss data the right way!

Data can be confusing. You may have a lot of numbers and still no information. Without information, you cannot act. For example, imagine you have a bunch of colored blocks. You can sort them by color, by shape or by amount. But where does that get you? Visualizing data in a way that gives you

This past Friday, HandCraft came together for a night of baseball and fun at the Richmond Flying Squirrels game. Before ...
20/08/2025

This past Friday, HandCraft came together for a night of baseball and fun at the Richmond Flying Squirrels game. Before first pitch, employees gathered under the pavilion to enjoy hot dogs, burgers, mac & cheese, pasta salad, and plenty of ice-cold drinks. The Squirrels may not have taken home the win, but it was definitely a victory for us with great food, great company, and a great time. ⚾️🐿

Last week, our Director of Acute Operations, Roger Givens III, and Plant Managers Rob White and Ryan Patrick attended TR...
18/08/2025

Last week, our Director of Acute Operations, Roger Givens III, and Plant Managers Rob White and Ryan Patrick attended TRSA’s 60th Annual EMI.

🎓 Roger graduated from TRSA EMI’s four-year program, calling it a confirmation of his leadership values and an incredible networking opportunity.
📈 Rob attended his first session with PMI (Production Management Institute).
✅ Ryan successfully completed the program.

We’re proud of our team for investing in professional growth through TRSA EMI, building skills in leadership, communication, team-building, and problem-solving. Keep up the great work!

TRSA

HandCraft’s   helps you save smartly. 💡With educational content, facility benchmarks, powerful insights, and more, we of...
18/08/2025

HandCraft’s helps you save smartly. 💡
With educational content, facility benchmarks, powerful insights, and more, we offer a 360° strategy to improve performance and reduce expenses. Start transforming your linen management with HandCraft! Reach out at 888-358-8671.
https://handcraftservices.com/linen-awareness-program/

15/08/2025

Our scrub machines dispense in less than 10 seconds, and you can return soiled scrubs without even badging in. With RFID integration, you get a more efficient system, better accountability, and real-time insight, all in a smaller footprint that still delivers more of the sizes you need. Plus, our modular, customizable design fits any department size, with color-coded options to match your workflow. At HandCraft Linen Services, innovation means keeping healthcare professionals moving. 🏃‍♀️‍➡️ 🩺

🩺 Healthcare starts with   protection, and that protection starts with our dedicated laundry care professionals.  From a...
09/08/2025

🩺 Healthcare starts with protection, and that protection starts with our dedicated laundry care professionals.
From all of us at HandCraft, thank you to all of our !

01/08/2025

Did you know HandCraft saves more than 100 million gallons of water annually by using under a half gallon per pound of linen? 💧 That’s just one way we’re protecting natural resources. Learn how we’re reducing our carbon footprint — check out our website today. https://handcraftservices.com/about-us/green-initiatives/

25/07/2025

At HandCraft, innovation and care unite with industry-leading support! Discover how we’re redefining healthcare linen and uniform service when you watch our in-depth tour at the link below. https://handcraftservices.com/about-us/video-tour/

Address

2810 Cofer Road
VA
23224

Opening Hours

Monday 07:00 - 15:00
Tuesday 07:00 - 15:00
Wednesday 07:00 - 15:00
Thursday 07:00 - 15:00
Friday 07:00 - 15:00

Telephone

+18042304866

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Our Story

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. HandCraft Services was founded by John A. Nichols in 1970. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward.

All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry.

Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.