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Monday 7am - 3pm Tuesday 7am - 3pm Wednesday 7am - 3pm Thursday 7am - 3pm Friday 7am - 3pm

HandCraft Linen Services

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United States
Richmond, VA
HandCraft Linen Services

HandCraft Services offers the most innovative & highest-quality medical linen and apparel products. HandCraft Services was founded by John A. Nichols in 1969.

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward. All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry. Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.

04/01/2026

Some major developments happening here at HandCraft... Stay tuned 👀 📸 📹️

03/27/2026

Some action shots from today's Shamrock Showdown Pickleball Tournament, hosted by the Ronald McDonald House Charities of Richmond! HandCraft was honored to not only be the presenting sponsor of this fundraising event, but to enjoy some time on the court with our fellow Richmond community. While our HandCraft teams did not secure a first place spot, we still had a blast playing for a great cause.

03/25/2026

The future of uniform management. SYNC - Powered by HandCraft Linen Services, engineered by ABG Systems.

With SYNC, scrubs are always exactly where they need to be, when they’re needed. The White C EVO delivers secure, on-demand access while tracking usage in real time, helping facilities reduce waste, control inventory, and eliminate the hassle of manual distribution.

For more information on our SYNC program, visit https://lnkd.in/ezXj5CH8.

03/23/2026

Linen Tip of the Week: Understanding linen loss data and its financial impact can help staff make more mindful decisions at the bedside. Small choices can make a big difference.

For more linen awareness tips, visit our blog: https://handcraftservices.com/blog/

03/20/2026

🚨 Introducing our very first HandCraft Trivia showdown! 🚨

We’re kicking things off with a battle between two valued members of our leadership team—Joel Middleton vs. Brian Sullivan. Who knows HandCraft best? There’s only one way to find out!

We had a blast putting this together and hope you enjoy watching it just as much. Stay tuned… this is only the beginning. 👀

03/16/2026

Shoutout to the Martinsburg WV team at FASTSIGNS for installing the vinyl door signage at our new plant! We love that we didn’t have to compromise on our logo colors & had no idea full-color printing was even an option. Their communication was top tier and the turnaround was impressively fast. Thanks for the great work! 🙌

03/10/2026

All these shades of blue are starting to look a lot like the clear skies we’ve been seeing lately. 🌞💙
Safe to say we’re pretty excited about this warm spring weather. Who else is?

03/06/2026

Clear policies are important, but explaining the why behind them matters just as much.

This week’s Linen Education Tip from Dyan Troxel encourages teams to review linen policies regularly and communicate the reasoning behind updates so staff understand their purpose and importance.

03/05/2026

The first 78 degree and sunny day here in Richmond, VA... and HandCraft is thoroughly enjoying it. What a beautiful day to launder some linen! 🫧 🌞

03/04/2026

Where heat meets precision. 🔥

Here’s our flatwork ironer in action, where freshly washed sheets are dried, pressed, and smoothed to perfection. As each piece moves through heated rollers, wrinkles disappear and crisp, patient-ready linens come out the other side.

It’s precision, heat, and teamwork — all working together to deliver quality you can feel.

03/02/2026

Lost something in the linens? 👀

From phones to family keepsakes, you’d be surprised what we find during the soil sort process. The good news? We work hard to get every item safely back where it belongs. ✅️

02/27/2026

Success starts with clarity. 💡

In this week’s Linen Education Tip, Dyan Troxel, MSN, RN, encourages teams to define what success looks like before launching a linen awareness initiative. Set measurable goals, track your impact, and adjust as needed.

Clear goals lead to stronger results.

Address

2810 Cofer Road
Richmond, VA
23224

Opening Hours

Monday	7am - 3pm
Tuesday	7am - 3pm
Wednesday	7am - 3pm
Thursday	7am - 3pm
Friday	7am - 3pm

Telephone

+18042304866

Website

http://handcraftservices.com/

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Our Story

We are a family-owned and operated business that still values superior customer service and integrity – you’ll see it in our soft-touch, proactive customer service. HandCraft Services was founded by John A. Nichols in 1970. He built a small dry cleaning business on the philosophy of always going the extra mile, one customer at a time. HandCraft continues to live out that philosophy today and our family business continues to grow as John’s sons, Keith, Jay, and Jeff, carry the torch forward.

All our services and products comply or exceed Occupational Safety and Health Administration (OSHA), The Joint Commission (TJC), Centers for Disease Control and Prevention (CDC), Environmental Protection Agency (EPA) and state standards and regulations. We stay on the leading edge of new technology and set the pace for our industry.

Our family-run business is environmentally-conscious and community-oriented. In addition to our industry-leading green initiatives, HandCraft supports our community, health systems, numerous charities, and much more every year. You can feel great about the high-tech, soft-touch company you’re working with and what we’re doing globally and locally.