05/28/2025
Job Title: Community Liaison
Location: Roanoke, VA
Job Type: Part-Time (Approximately 25 hours per week)
Reports To: Managing Director
Position Summary:
We are seeking a friendly, motivated, and community-oriented Community Liaison to help grow and promote our home care services in Roanoke and surrounding areas. This part-time position is ideal for someone who enjoys building relationships, attending local events, and sharing resources with families and professionals. The right candidate will be a natural communicator who is comfortable representing our company in public settings, engage with the community digitally and genuinely enjoys supporting seniors and their families.
Key Responsibilities:
Community Outreach & Relationship Building:
• Build and maintain strong relationships with local healthcare providers, senior living communities, hospitals, rehabilitation centers, and other referral sources.
• Represent the company at health fairs, community events, networking meetings, and outreach programs.
• Serve as a friendly, knowledgeable point of contact between the company and community organizations.
Client & Family Engagement:
• Respond to inquiries from potential clients and families by phone, email, or in-person.
• Share information about home care services in a clear and compassionate way.
• Coordinate with office staff to support a smooth intake and onboarding process.
Marketing Support:
• Distribute brochures and promotional materials in key locations throughout the community.
• Support basic social media efforts by contributing photos, content ideas, and local updates.
• Help brainstorm and support local marketing campaigns that raise awareness of home care services.
Documentation & Communication:
• Keep track of outreach activities and contacts using simple tracking systems or CRM tools (training provided).
• Communicate regularly with the office team to ensure consistency and excellent service.
This list of duties is not comprehensive, and additional responsibilities may be assigned based on business needs.
Qualifications:
• No degree required – experience in outreach, marketing, customer service, or healthcare is a plus.
• Friendly, outgoing, and comfortable talking to people from all walks of life.
• Organized and dependable, with the ability to manage your time and follow through on tasks.
• Willingness to learn about home care services and represent the company professionally.
• Basic computer skills (email, social media, etc.).
• Valid driver’s license and reliable transportation.
What We Offer:
• Hourly pay plus performance-based incentives
• Paid holidays
• Mileage reimbursement
• Training and support provided
• Opportunities for growth and learning
• Hybrid work environment (some remote work + field/community time)
• Supportive, mission-driven team
• Independence to manage your schedule and outreach activities
If you care about people and love connecting with your community, we’d love to meet you.
Apply today by submitting your resume and a brief note about your interest in the role to contact@helpfulhands.net
