The Sprinkler Guy

03/12/2024

Check us out! We made the paper! Thanks to the hiring expo for including us.

On Thursday, the Rochelle Township High School Career Fair and Public Hiring Expo was held at RTHS. The event featured 35 local employers including industry, commercial, retail, banks and credit unions, healthcare, daycare, service organizations, national brands, and small businesses.

03/08/2024

Ready to embark on a rewarding career journey? Discover why joining The Sprinkler Guy team will be one of the best decisions you'll ever make.

Who We Are:

We are who you have been looking for!

*At The Sprinkler Guy, we're more than just a company; we're a community built on trust and service.
*Our commitment to eco-friendly practices resonates with individuals like you who care about the environment.
*Joining our team means joining a supportive environment where your growth and development are prioritized.
*Say goodbye to cookie-cutter jobs and hello to a fulfilling career with ample opportunities for advancement.
*When you join us, you become part of a team that's dedicated to making a difference in the lives of our customers.

Who You Are:

*You're a proactive problem-solver, always ready to tackle challenges head-on.
*Organization is your superpower,and you thrive in an environment where no two days are the same.
*Integrity is your guiding principle, and you believe in delivering service with honesty and transparency.
*With a strong work ethic, you're motivated to excel and grow in your career.
*You're passionate about providing exceptional service and leaving a positive impact on customers.

What you have:

*Previous experience in customer service or dispatching is preferred but not required.
*Strong organizational skills and the ability to manage multiple tasks effectively.
*Excellent communication skills, both written and verbal, with a keen attention to detail.
*Proficiency in computer software and the ability to learn new systems quickly.
*A proactive approach to problem-solving and the ability to remain calm under pressure.
*Ability to work independently as well as collaborate with team members.
*Genuine passion for delivering top-notch service and exceeding customer expectations.

What you’ll do:

*Collect and respond to all communications - voicemails, emails and texts
*Maximize scheduling and routing to meet efficiency goals
*Notify technicians of any schedule change, additional appointment information or special instructions -garage codes, key locations, additional phone numbers, etc.
*Manage client database and monitor accounts receivable
*Maintain an understanding of industry practices and products

The Dispatcher / Office Manager role is critical to the smooth operation of the company. The OM serves a number of key roles including acting as the primary information hub for technicians, scheduling efficiently, communicating with customers via a number of channels and handling accounts receivable.

The OM is also elemental in ensuring that all customers have an amazing experience with The Sprinkler Guy. This includes friendly and proactive communication and savvy complaint resolution. The OM will spend significant time each week interacting with technicians and the Operations Manager. In order to maintain an understanding of industry practices, the OM will participate in on-the-job training as necessary.

Please see our website(the-sprinkler-guy.com) for full job details & text "WORK4TSG" to 22100 to apply

03/08/2024

Ready to sprinkle some excitement into your career? Discover firsthand why joining The Sprinkler Guy Irrigation Technician team will be one of the best decisions you'll ever make!

Who We Are:

We are who you have been looking for!

*We're The Sprinkler Guy, where growth isn't just a possibility, it's a promise.
*Our core values of trust, service, and eco-friendliness resonate with individuals like you who are committed to making a difference.
*Joining The Sprinkler Guy means more than just a job; it's an opportunity to thrive and grow in a supportive environment.
*Say goodbye to the confines of a desk and hello to the great outdoors, where every day brings new challenges and rewards.
*When you become part of our team, you become part of a legacy of excellence, where your success becomes our mission.

Who You Are:

*You're not just looking for a job; you're seeking a pathway to prosperity and fulfillment.
*With a work ethic as reliable as our sprinkler systems, you're primed to conquer any challenge.
*Integrity is your compass, guiding every action and decision you make.
*Your physical prowess matches your mental acuity, making you a true asset in any environment.
*You're driven by ambition and hungry for success, never settling for anything less than your best.

What you have:

*Prior experience in irrigation or related fields is preferred but not essential.
*Your knack for problem-solving and mechanical aptitude will serve you well in this role.
*Collaboration is key, but you're also comfortable taking the lead when necessary.
*Possession of a valid driver's license and a clean driving record is non-negotiable.
*Adaptability is your forte; you thrive in dynamic environments where learning is constant.
*Stellar communication skills and a knack for customer service are indispensable.
*Your physical fitness enables you to handle the rigors of outdoor work with ease.

What you’ll do:

*Being the front line of The Sprinkler Guy means always being courteous, accommodating, and knowledgeable to our customers and the public.
*Make mature decisions to provide the best service and customer support during service visits
*Work as a team to diagnose and provide as-needed repairs to The Sprinkler Guy equipment to limit/prevent disruption to production
*Provide scheduled maintenance on equipment
*Prevent damage to company and customer property
*Master the use of various software for recording information, scheduling and communication
*Participate in on-the-job training as necessary in order to maintain an understanding of industry practices.

The Sprinkler Guy technician team is the front line for The Sprinkler Guy. Your role as a technician is a crucial component to ensuring outstanding service and customer support. Your quality of service, friendly demeanor, excellent communication, attention to detail and professionalism are crucial in making The Sprinkler Guy a memorable company in the eyes of our clients. Let’s ALWAYS ensure that the customer is pleased with the experience.

Please visit our website for more info.

The-sprinkler-guy.com
Text "WORK4TSG" to 22100 to apply

03/07/2024

Find us at the Job Fair tomorrow.

02/27/2024

At The Sprinkler Guy we pride ourselves on timely, accurate work, and creating a relationship with our customers that goes a little deeper than the typical service provider. Years of experience, great products, and even better customers makes The Sprinkler Guy a head above the rest. Don’t take our word for it, check out some real reviews from our clients new and seasoned.

“Always a true pleasure working with Troy & his team. A nicer person you will not meet. Troy has been taking care of my sprinkler system for twenty years. And will have him do so in the future!
Update: I wish every business was as terrific as Troy’s! Troy and his team are the best! Update fall 2023, Troy and his team still the best! I highly recommend!”

“Amazing experience with this company. Sandy completed a repair that another company estimated at $1300 in about 5 min for $51. She had great attention to detail, was informative and very personable. We’re a new annual customer now!”

“I can't believe i took care of my own sprinkler system for so long. These guys know what they are doing, provide great service, and do it much faster than i ever could. They replaced a failing rachio system on warranty free of charge after almost 4 years! Love them!”

02/19/2024

06/21/2023

Happy Summer Solstice! Enjoy the extra sunshine on the longest day of the year. Help your lawn, and flowers stay looking it’s best by servicing your sprinkler system. Call to reserve your appointment today, and have the yard ready for every backyard barbecue.

05/17/2023

Spring has sprung, the flowers are blooming, and your lawn is thirsty. Have you scheduled your start up yet? We’re in your neighborhood! Call to schedule, or inquire about pricing.

04/03/2023

The Sprinkler Guy is a family-run lawn irrigation business that has grown exponentially over the last 15 years by providing a professional experience with a personal feel. We really get to know our customers and can focus on each system and each homeowner's needs to get the best results.
We are looking for a dispatcher/customer service specialist. This opening is a seasonal, part –time position (April thru October). The typical work schedule is Monday-Friday, 8:00 a.m. to 1:00 p.m. More hours during peak seasons. If you’re looking to be a part of a friendly team of dedicated professionals, apply today!

04/03/2023

Lawn Sprinkler Technician Needed
Summary
Interested in working hard for part of the year to be free to pursue your interests for months at a time? Then this job is for you! Many of our seasonal workers come back every year for this very reason — and because they love being part of our team.
We are looking for a part-time service technician. This is a temporary position, typically lasting from May through October and is eligible for overtime compensation.
If you’re looking to be a part of a friendly team with advancement possibilities, apply today!

04/16/2022

Dispatcher/Customer Service Specialist Job Description



Summary

The Sprinkler Guy is a family-run irrigation business that has grown exponentially over the last 15 years by providing a professional experience with a personal feel. We really get to know our customers and can focus on each system and each homeowner's needs to get the best results.


We are looking for a dispatcher/customer service specialist. This opening is a seasonal, part –time position. The typical work schedule is Monday-Friday, 8:00 a.m. to 1:00 p.m. More hours during peak seasons. If you’re looking to be a part of a friendly team of dedicated professionals, apply today!




Job Responsibilities

As a dispatch/customer service specialist, your primary responsibilities include:

Customer correspondence, including phone, text and email

Schedule appointments and dispatch technicians to jobs

Assist in ordering parts

Maintain customer database

Educate customers about recurring service agreements

Qualifications
The primary qualities we look for:

Ability to multitask

Ability to follow protocols and uphold company values

Personal integrity and genuine care for customers and fellow team members

Ability to effectively communicate through verbal and written methods

Time management and cleanliness

Other requirements include:

Geographical knowledge of service area or map reading skills

High school diploma or GED

Authorization to work in the United States

Pass a background test and drug screen (We follow Fair Chance hiring practices when performing background checks)

Two-years of customer service experience (prior dispatch and scheduling experience preferred)

Knowledge of or background in the industry is a plus

How to Apply

If you’re looking for a customer service job with us and meet the requirements, please submit a resume and cover letter. In your cover letter, please provide an answer to the following questions:

What customer service experience do you have?

Do you have experience with dispatching or scheduling?



Equal Opportunity Employer

We are an equal opportunity employer and we do not discriminate against applicants on the basis of race, gender, color, religion, gender identity or expression, sexual orientation preference, disability status, protected veteran status, national origin, marital status, age, medical condition, pregnancy, or any other characteristic protected by law.

04/16/2022

Lawn Sprinkler Technician Needed

short line

Summary

Interested in working hard for part of the year to be free to pursue your interests for months at a time? Then this job is for you! Many of our seasonal workers come back every year for this very reason — and because they love being part of our team.

We are looking for a part-time service technician. This is a temporary position, typically lasting from May through October and is eligible for overtime compensation.

If you’re looking to be a part of a friendly team with advancement possibilities, apply today!

About Us

The Sprinkler Guy is a family-run business that has grown exponentially over the last 15 years by providing a professional experience with a personal feel. We really get to know our customers and can focus on each system and each homeowner's needs to get the best results.


Qualifications

The primary qualities we look for:

Ability to follow protocols and learn on the job

Personal integrity and genuine care for customers and fellow team members

Ability to effectively communicate with customers and team members

Time management and cleanliness

Must be able to repeatedly lift a minimum of 50 pounds, stoop, bend, squat, kneel, reach, and crawl

Other requirements include:

Previous labor experience

A valid driver’s license

Authorization to work in the United States

Pass a background test and drug screen (We follow Fair Chance hiring practices when performing background checks)

High school diploma or GED preferred

Previous plumbing or electrical experience preferred

Schedule

20-30 hrs./wk.

You pick 2-3 days to work Mon-Sat.

How to Apply

To apply, please submit a resume and cover letter to troy@the-sprinkler-guy.com. In your cover letter, please provide an answer to the following questions:

What, if any, related experience do you have?

What do you take pride in on the job?

Why are you interested in a seasonal position?

Equal Opportunity Employer

We are an equal opportunity employer and we do not discriminate against applicants on the basis of race, gender, color, religion, gender identity or expression, sexual orientation preference, disability status, protected veteran status, national origin, marital status, age, medical condition, pregnancy, or any other characteristic protected by law.

04/12/2022

04/09/2022

03/21/2021

https://mailchi.mp/184407a47c1d/opportunities-to-save-with-the-sprinkler-guy

It’s been an exciting 15 years with many changes, but this is a 1st… in order to keep up the level of customer service you’ve grown to expect, The Sprinkler Guy has to raise our rates.

05/01/2020

We're growing and need some help. Start immediately work through October.