Serdentity

Serdentity Achieving dental professional and patient satisfaction

a seminar, book and philosophy for dental care providers who want to enjoy their work more and develop better interactions with difficult patients.

Great podcast with Dr David McIntosh!
27/10/2025

Great podcast with Dr David McIntosh!

David and I have a great conversation about collaboration between the medical and dental professions

I can change my attitude
20/10/2025

I can change my attitude

All the changes happening in the dental profession can be overwhelming. There is one thing I am always in control of.

INTENTIONS VS OUTCOMESWe don't intend to create negative, traumatic experiences for our patients. If you do, you need to...
16/10/2025

INTENTIONS VS OUTCOMES

We don't intend to create negative, traumatic experiences for our patients. If you do, you need to find a new profession and seek psychiatric care.

It's not like we meet in the morning and decide who we are going to hurt and how we are going to hurt them.

"OK... Susie I, want you to make Mrs Jones throw up when you take her Xrays. I'm going to hit the nerve during Mr Smith's mandibular block. Brenda I want you to shame Mr Brown for his home care. OK? Go team!"

MY MESSAGE TO YOU!
01/10/2025

MY MESSAGE TO YOU!

I talk today about what Serdentity is really about at the core.

08/07/2025

Shared decision making is so important!

08/07/2025

Shared decision-making is so important!

TIME FOR A PARADIGM SHIFT!
20/06/2025

TIME FOR A PARADIGM SHIFT!

This is an unfiltered examination of the structural sexism embedded in dentistry, a profession that has long constrained the autonomy of hygienists under the pretext of safety...

I have a spiritual experience with Jeff Buske!!
22/04/2025

I have a spiritual experience with Jeff Buske!!

Dr Jeff Buske gets real about success

Amazing!
12/03/2025

Amazing!

A rare surgery called osteo-odonto-keratoprosthesis, also known as "tooth-in-eye" surgery, was recently performed in Canada for the first time.

YESSSS! Wise words from Paul A Henny, DDS aka Bob Barkley Study Club
09/03/2025

YESSSS! Wise words from Paul A Henny, DDS aka Bob Barkley Study Club

Understand that the patient apology is not a sign of weakness, but rather a strength toward building a successful, relationship-based practice!

Great talk about patient interactions!
04/03/2025

Great talk about patient interactions!

I chat with Dr Maggie Augustyn about patient care

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Our Story

a philosophy for oral health care providers who want to enjoy their work more and develop better interactions with difficult patients.