Touching Hearts at Home of Rochester NY

Touching Hearts at Home of Rochester NY Personalized Companion Care services in Rochester, NY and surrounding areas.

We empower older adults to age in place and avoid hospitalization by providing compassionate and reliable nonmedical home care by caregivers who are screened, trained, insured and supervised. Our award-winning services include companionship, safety oversight, housekeeping, meal preparation, medication reminders, transportation and shopping. We honor the uniqueness of everyone we serve by creating a personalized care plan to meet their needs. We communicate with clients’ families on a daily basis to ensure our care is integrated with other key support systems. We can be counted on to help older adults, their families and our community to face the opportunities and challenges of longer life.

We are honored to be named a Best of Home Care Provider of Choice 2026 💜This recognition reflects what matters most to u...
03/07/2026

We are honored to be named a Best of Home Care Provider of Choice 2026 💜

This recognition reflects what matters most to us, the experience of the families and older adults we serve every single day. It speaks to trust, compassion, reliability, and the heart behind our care.

To our clients, families, and care partners, thank you for allowing us to walk alongside you. This award belongs to all of you.

At Touching Hearts at Home, care isn’t just a service, it’s personal.

1 in 4 older adults experiences social isolation — and that’s not just a statistic. It’s someone’s mom. Someone’s dad. S...
03/05/2026

1 in 4 older adults experiences social isolation — and that’s not just a statistic. It’s someone’s mom. Someone’s dad. Someone’s neighbor.

Social isolation has been linked to higher risks of heart disease, depression, cognitive decline, and even premature death. Companionship isn’t a luxury. It’s essential.

At Touching Hearts at Home, our care partners provide meaningful social engagement, conversation, accompaniment to appointments, activities, and everyday connection that brings light back into the home.

Let’s create connection again. 💜

Source: National Academies of Sciences, Engineering, and Medicine (2020) – Social Isolation and Loneliness in Older Adults

Yes—we go into rehab facilities.And we stay involved for what comes next. 💪🏽🏡While someone is in rehab, our caregivers c...
03/04/2026

Yes—we go into rehab facilities.
And we stay involved for what comes next. 💪🏽🏡

While someone is in rehab, our caregivers can step in to provide additional one-on-one support, companionship, and continuity of care—working alongside the facility team to help individuals feel supported, encouraged, and prepared for the transition home.

That extra layer of care can make a real difference in confidence, comfort, and recovery. And when it’s time to go home, there’s already a familiar, trusted plan in place.

📞 Contact us to schedule your complimentary home care consultation and learn how we support recovery and the transition home.

Caring for an aging loved one isn’t something you should figure out alone.For nearly two decades, Touching Hearts at Hom...
03/02/2026

Caring for an aging loved one isn’t something you should figure out alone.

For nearly two decades, Touching Hearts at Home has helped older adults across Syracuse, Rochester, Albany, and Buffalo stay safe, supported, and independent at home.

From companionship and dementia care to medication reminders, hospital discharge support, and everyday support — we’re here for the moments that matter most.

Because home isn’t just a place… it’s peace of mind.

📞 Reach out today to learn how we can help your family.

03/01/2026

The Family Room Portal by Touching Hearts at Home is a secure, easy to use online platform and app that serves as a central communication hub for families and caregivers. It provides real time updates on care so you can stay informed on your loved one’s daily activities, care notes, and schedule, all in one place. It is peace of mind when you cannot be there for every moment.

📞 Contact us to learn more about the Family Room Portal and schedule your complimentary home care consultation.

02/28/2026

Mark McDermott, Owner of Touching Hearts, says it best! The winning team is Touching Hearts at Home. Go Bills! 🏈 Call your local office today to get started.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

Whether it’s a routine check-up or a quick trip to the pharmacy, our Care Partners are here to make sure no appointment ...
02/27/2026

Whether it’s a routine check-up or a quick trip to the pharmacy, our Care Partners are here to make sure no appointment is missed, and no prescription goes unfilled. 🚗💊

We love providing the reliable transportation and supportive company our clients need to stay healthy and independent. Seeing those smiles in the passenger seat is the best part of our day!

02/26/2026

Care that brings joy and safety at home is about more than checking tasks off a list. It is the comfort of a familiar routine, a steady presence, and someone who truly takes the time to connect. It is having help that supports confidence in the day to day, reduces fall risk, and keeps your loved one feeling respected and cared for in the place they love most. For families, it means less stress, better communication, and real peace of mind knowing your loved one is not navigating the day alone. 💜

Reach out today to learn how we can help your family.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

Recovery is a journey and support shouldn’t stop at discharge. That continuity of care makes all the difference.📞 Contac...
02/25/2026

Recovery is a journey and support shouldn’t stop at discharge. That continuity of care makes all the difference.

📞 Contact us to schedule your complimentary home care consultation.

📲 Albany 518-250-6867 | Buffalo 716-898-8566 | Rochester 585-271-7390 | Syracuse 315-503-4896

There’s nothing quite like a night out to brighten the spirit! 🍽️✨Our wonderful Care Partner and Client enjoyed a lovely...
02/24/2026

There’s nothing quite like a night out to brighten the spirit! 🍽️✨

Our wonderful Care Partner and Client enjoyed a lovely dinner out on the town this week!

We believe care goes beyond the home—it’s about fostering connection, enjoying favorite traditions, and living life to the fullest.

The Valentine’s Day candy might be gone, but the heart behind our care is still going strong! ❤️Love is in the Air (and ...
02/24/2026

The Valentine’s Day candy might be gone, but the heart behind our care is still going strong! ❤️

Love is in the Air (and the Care)

For our care partners and clients, Valentine’s Day isn't just a date on the calendar—it’s a reminder of the incredible bonds we build every day. Whether it was a shared meal, a heartfelt card, or just a meaningful conversation, the warmth of this past Valentine's Day is still fueling our smiles today.

At Touching Hearts at Home Rochester, we believe that great care starts with a genuine connection. We’re still feeling the love!

A few weeks ago, we got together with our sister offices across Albany, Rochester, Syracuse, Buffalo, Boston, and just… ...
02/23/2026

A few weeks ago, we got together with our sister offices across Albany, Rochester, Syracuse, Buffalo, Boston, and just… talked it out. Ideas, wins, lessons learned, big dreams for what’s next.

We looked back at 2025, planned for 2026, and reminded ourselves that we’re better when we build together. 💜

Address

Rochester, NY
14623

Telephone

+15852717390

Website

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