02/26/2025                                                                            
                                    
                                                                            
                                            We are thrilled to announce that Morrow Heights Assisted Living has been awarded the 2025 Customer Experience Award™ by Activated Insights!
This recognition places us among the top 15% of senior care providers nationwide, based on thousands of phone-based satisfaction interviews conducted with residents, patients, and their families. Evaluated across 12-16 service categories, we were rated highly in areas such as communication, dignity, safety, and food quality—a true testament to our dedication to providing exceptional care.
How We Achieved This Honor:
✔ Commitment to Quality Care – We actively listen to feedback and implement improvements to enhance the experience of our residents and their families.
✔ Customer Experience Excellence – We scored in the 85th percentile or above out of 2,700 care providers and 150,000 satisfaction interviews across the nation.
✔ Passion for Our Residents – Every day, our team goes above and beyond to ensure a safe, comfortable, and enriching environment.
We are incredibly proud of this achievement and grateful to our staff, residents, and families for their trust and partnership in making Morrow Heights a place where people truly love to live.
Thank you for being part of our journey! Visit our website to learn more www.morrowheights.com .