07/25/2025
At HIMSS25, we gained valuable frontline perspectives from payers who are transforming healthcare delivery. Dr. Khin-Kyemon Aung, Senior Director of Healthcare Services and Medical Director at SCAN shared how listening to members and staff drives meaningful innovation.
"Listening to the members, listening to the patients, listening to frontline staff and really understanding what's keeping them up at the end of the day" - this approach reveals the real-world challenges that technology must solve.
These insights from the frontlines of payer operations educate and empower the entire healthcare ecosystem to develop solutions that truly matter. When payers share their experiences, we all benefit from more informed, patient-centered innovation.
What frontline insights will you find at ? Pre-register today: https://www.utm.io/uiDX2