02/25/2025
I was informed that inaccurate and unethical information was provided to a lady interested in cold cap therapy who is scheduled to undergo her first chemotherapy session tomorrow. She was told that "Penguin would be the only people who could provide capping services for her if she opted to use their product" I have been providing cold cap services for the past six years and deem it essential to clarify this matter. It is important to note that this information is misleading. Patients undergoing chemotherapy can rent cold caps directly from the Penguin Cold Caps website and are not required to use the fitting services of a Penguin Cold Caps representative. You have the right to choose the person who will provide cold capping for you, and it’s important to find someone you trust and feel comfortable with during this process.
Please don't hesitate to reach out to me if you have any concerns.