05/21/2026
Today, we proudly recognize the incredible individuals who work behind the scenes each and every day to keep our agency moving forward.
Billing,
Sharla Craig
Rebecca Hoppert
Collections,
Sandy Heard
Office Manager,
Terisa Patterson
work tirelessly in the office managing billing, coordinating daily operations, supporting our crews, and ensuring everything runs smoothly. Their dedication, hard work, and commitment are truly the backbone of our agency. Because of them, the lights stay on, our teams stay supported, and we are able to continue serving our community with excellence.
We also want to recognize our outstanding administrative staff:
Director,
Dale Saffold
Assistant Director of Operations,
Jesus Mendez
Assistant Director of Education/Compliance,
JD Sykes
Public Information Officer,
Trey Wiley
Through leadership, planning, training, guidance, and community outreach, they help strengthen our agency every single day while supporting the personnel who answer the call when our community needs us most.
To each of these individuals, thank you.
Your dedication often happens behind the scenes, but your impact is seen and felt every day. Our agency would not be what it is without you.