03/03/2025
๐ง๐ต๐ฒ ๐๐บ๐ฝ๐ผ๐ฟ๐๐ฎ๐ป๐ฐ๐ฒ ๐ผ๐ณ ๐๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฒ ๐๐ป๐ด๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ ๐ถ๐ป ๐๐ผ๐๐ฝ๐ถ๐๐ฎ๐น ๐๐ผ๐๐๐ฒ๐ธ๐ฒ๐ฒ๐ฝ๐ถ๐ป๐ด
By Jason Dunson RN, CHFM, REH, IICRC, CHESP
Employee engagement is essential in a hospital setting, where housekeeping staff play a crucial role in maintaining cleanliness, preventing infections, and ensuring a safe environment. Engaged employees lead to better job satisfaction, performance, and patient outcomes.
๐๐๐ฎ ๐๐ข๐ฅ๐ก๐ค๐ฎ๐๐ ๐๐ฃ๐๐๐๐๐ข๐๐ฃ๐ฉ ๐๐๐ฉ๐ฉ๐๐ง๐จ
๐ฃ๐ฎ๐๐ถ๐ฒ๐ป๐ ๐ฆ๐ฎ๐ณ๐ฒ๐๐ ๐ฎ๐ป๐ฑ ๐๐ป๐ณ๐ฒ๐ฐ๐๐ถ๐ผ๐ป ๐๐ผ๐ป๐๐ฟ๐ผ๐น - Housekeeping staff are the first line of defense against hospital-acquired infections. Engaged employees follow protocols diligently, reducing contamination risks.
๐ฃ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐ ๐ฎ๐ป๐ฑ ๐๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐ - Motivated employees work more effectively, ensuring hospital spaces are sanitized promptly.
๐๐ผ๐๐ฒ๐ฟ ๐ง๐๐ฟ๐ป๐ผ๐๐ฒ๐ฟ ๐ฎ๐ป๐ฑ ๐๐ฏ๐๐ฒ๐ป๐๐ฒ๐ฒ๐ถ๐๐บ - A supportive work environment leads to lower staff turnover and absenteeism, reducing hiring and training costs.
๐๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐ฑ ๐ฃ๐ฎ๐๐ถ๐ฒ๐ป๐ ๐ฎ๐ป๐ฑ ๐ฆ๐๐ฎ๐ณ๐ณ ๐ฆ๐ฎ๐๐ถ๐๐ณ๐ฎ๐ฐ๐๐ถ๐ผ๐ป - A clean hospital enhances patient satisfaction. Engaged staff take pride in their work, fostering teamwork and a positive atmosphere.
๐๐ฒ๐๐ ๐ฃ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฒ๐ ๐๐ผ ๐๐ผ๐ผ๐๐ ๐๐ป๐ด๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
๐๐ผ๐บ๐ฝ๐ฟ๐ฒ๐ต๐ฒ๐ป๐๐ถ๐๐ฒ ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด ๐ฎ๐ป๐ฑ ๐๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐ - Training in cleaning procedures, infection control, and patient interaction instills a sense of purpose. At Advanced, we certify all EVS staff as CHEST and CSCT technicians.
๐ฅ๐ฒ๐ฐ๐ผ๐ด๐ป๐ถ๐๐ถ๐ผ๐ป ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐๐ฎ๐ฟ๐ฑ๐ - Acknowledgment programs, such as Housekeeper of the Month awards and thank-you notes, enhance motivation. Recognition boards foster friendly competition, while monthly celebrations build camaraderie.
๐ฅ๐ฒ๐๐ฝ๐ฒ๐ฐ๐ ๐ฎ๐ป๐ฑ ๐๐ป๐ฐ๐น๐๐๐ถ๐ผ๐ป - Including housekeeping teams in meetings and decision-making improves morale. Micro-committees enable staff to contribute to process improvements.
๐๐ผ๐บ๐ฝ๐ฒ๐๐ถ๐๐ถ๐๐ฒ ๐ฃ๐ฎ๐ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ป๐ฒ๐ณ๐ถ๐๐ - Fair wages, health benefits, and advancement opportunities ensure long-term engagement and commitment.
๐ข๐ฝ๐ฒ๐ป ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป - An open-door policy, regular feedback, and employee surveys create a culture of trust and inclusivity.
๐๐ฐ๐ฐ๐ฒ๐๐ ๐๐ผ ๐ง๐ผ๐ผ๐น๐ ๐ฎ๐ป๐ฑ ๐ฅ๐ฒ๐๐ผ๐๐ฟ๐ฐ๐ฒ๐ - Providing quality supplies and ergonomic tools prevents frustration and burnout. Collaborating with staff ensures creative solutions.
Wo๐ฟ๐ธ-๐๐ถ๐ณ๐ฒ ๐๐ฎ๐น๐ฎ๐ป๐ฐ๐ฒ - Flexible scheduling, manageable workloads, and wellness programs help employees maintain balance and avoid burnout.
๐๐ฒ๐ฎ๐ฑ๐ถ๐ป๐ด ๐ฏ๐ ๐๐
๐ฎ๐บ๐ฝ๐น๐ฒ - Leadership sets the toneโshowing appreciation, maintaining professionalism, and fostering a respectful workplace encourages engagement.
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