08/05/2025
One of our awesome California Senior Medicare Patrol (SMP) volunteers, Joycelyn Preston, was recently highlighted by our national SMP team for her help in reporting and resolving a genetic testing scam case. Joycelyn is the HICAP Program Manager for Alpine, Amador, Calaveras, Mariposa and Tuolumne Counties and one of her clients, Linda, submitted this testimonial to express her gratitude for the service she received.
“HICAP/SMP has assisted me with reporting genetic testing fraud, claim appeals, and general Medicare information. See I have both Medicare and Medi-Cal and if it wasn't for me seeking assistance from HICAP to understand my MSN, I would have never known that my Medicare card was compromised and Medicare and Medi-Cal were paying combined over $9,000 a month on genetic testing items and services that were never rendered. HICAP/SMP was able to order me a new Medicare card and report this scam to Medicare.” - Linda
Great job, Joycelyn! We are so happy to hear how the SMP has helped folks.
Do you have a testimonial you would like to share of how California SMP has helped you? Submit it here: https://www.surveymonkey.com/r/MFPWtestimonia
If you'd like to help people in your community detect and report Medicare fraud, join our team! Learn more about becoming a volunteer here: https://casmpvolunteer.org