Included Health

Access. Answers. Advocacy. We're raising the standard of healthcare for everyone.

10/12/2025

As comes to a close, we're highlighting how our for Included Health members and what they love most about their roles:

💙 "I am passionate about empowering individuals on their healthcare journey, providing them with the necessary tools to advocate for themselves and secure the best possible health outcomes."

💙 "I love being a PA because it gives me the opportunity to be the person to listen when no one else can. I love providing hope for our members when they feel like they have nowhere else to turn."

💙 "I love being a PA because it allows me to truly care for others by advocating on their behalf and helping them gain clarity about their health. Whether it’s easing their feelings of overwhelm or simply letting them know that we’re here to support them, these moments bring my heart joy and make me feel fulfilled."

💙 "I love connecting with patients, listening to their concerns, and helping to guide them through the complex medical system so they better understand their condition and their options for care."

💙 "I love being a physician assistant because I get to support and guide people through their healthcare journey. At Included Health, I’m grateful to help our members find the care they need and make a positive difference every day."

Thank you to our dedicated team of PAs at and the nearly 190,000 PAs nationwide for their commitment to delivering comprehensive, high-quality care every day!

10/06/2025

Today marks the the start of National , and we're taking this time to recognize the essential impact of Physician Associates across healthcare and at Included Health 🩺

We celebrate the nearly 190,000 PAs nationwide and dedicated team of PAs at for their commitment to delivering comprehensive, high-quality care every day. With deep clinical expertise and compassionate member-first care, our PAs are helping us raise the standard of healthcare for everyone.

Join us in celebrating PAs today and all week long!

08/15/2025

How do retailers attract and retain the best talent? By offering the best benefits.

Doctor On Demand by Included Health is enabling local businesses like LCL McDonald’s to offer affordable healthcare to their franchised McDonald’s stores — real people, real families, real impact.

Listen to their full story, and learn how you can provide your employees with better benefits: https://bit.ly/3JgekDN

07/11/2025

Meet Carletta. She's raising the standard of healthcare by leading with our core values, like “We Put the Member First.”

You can do work worth caring about, too 🌟 We're actively hiring nurse care managers, mental health therapists, and many other roles for passionate clinicians: https://includedhealth.com/careers/clinical-jobs/

06/26/2025

We're honored to be named one of the Top 100 Inspiring Workplaces in North America! 🎉 In the words of one of the judges: "The video showcasing how employees come together to create a welcoming and supportive environment – it truly feels like a hug." 💙

A huge thank you to our incredible group of mission-driven team members who bring inspiring energy to their work — and each other — every day. We're honored to be raising the standard of healthcare with you.

Want to do work worth caring about with us? Explore opportunities to join the team: https://includedhealth.com/careers/

06/10/2025

Life's biggest moments – from starting a family to navigating a new diagnosis – deserve healthcare that's just as significant. At , we provide critical support, guidance, and access to high-quality care when it matters most.

Discover how we're helping members like Jeremy and Abram navigate these pivotal moments with personalized all-in-one healthcare: https://hubs.li/Q03qsN2G0

05/13/2025

Do you have award winning text threads? 😎

Our text-based program has again been recognized as a leader in , and named the “Best Overall mHealth Solution” in the 2025 Awards! This recognition highlights the impact of our member-centric program and how mHealth can effectively be used to identify people at risk and to connect them with the help or care they need.

💬 That’s the power of just checking in. By connecting members to the care and support they need through personalized text prompts, we’re helping them achieve, on average, two each month. That’s more time for personal, professional, and self-care activities that matter most.

We’re proud to continue setting new standards for healthcare - for the mind, body, and wallet. 💙

🔗 Read more about the recognition: https://hubs.li/Q03mcqJN0

05/11/2025

All journeys to motherhood are unique, and some are more challenging than others. Over the course of four years, Nurse Care Manager Rachell Dumas experienced multiple pregnancy losses. With the support of ’s employee benefits, including access to personalized , second opinions, and reproductive specialists, Rachell finally received a diagnosis and a care plan that respected her voice and honored her experience.

💙 That journey led her to the birth of her healthy baby boy - and so many reasons to celebrate Mother’s Day.

05/09/2025

💙 Spotlight: As one of the RN’s on the Clinical Navigation team, Jerika Fortney plays a unique and vital role. Since joining in March 2023, she has brought heart, clinical excellence, and flexibility to every corner of our service. She seamlessly supports all service lines—concierge referrals, healthy days, treatment decision support, and expert medical opinions—with a calm, confident presence and an innate ability to connect. Her warmth is immediately felt on calls, where members quickly open up, trust her guidance, and feel empowered to take their next step.

Clinical Navigation Clinicians at guide members through their healthcare journeys with personalized, wraparound compassionate support. By connecting with members one-on-one, the team helps people better understand their care, access services like concierge referrals, healthy days, treatment decision support, and expert medical opinions, and feel confident navigating even the most complex medical situations.

05/08/2025

💙 Spotlight: Stephanie Renfro joined the Care and Case Management (CCM) pediatric team in October 2024, and from day one, she began making a meaningful impact on the lives of our members and their families.

With exceptional clinical acumen and a compassionate, member-centered approach, Stephanie has quickly become an invaluable part of our team. We are incredibly grateful that she chose to bring her talents to Included Health. Her dedication, insight, and passion continue to elevate our work and inspire those around her. We look forward to all she will accomplish and the continued impact she will make on our members and team.

05/07/2025

💙 Spotlight: Jennifer Lipscomb is a shining example of dedication and excellence in nursing. She began her journey with Included Health in January 2022 as a triage nurse, where she spent nearly a year and a half providing compassionate, member-centered care.

In June 2023, she transitioned to the Clinical Quality, Education, and Safety team, where she has continued to make a remarkable impact. Over the past two years, her meticulous attention to detail and proactive approach have been instrumental in implementing solutions that enhance patient safety and improve care quality. Jennifer’s unwavering commitment to member-centered care inspires everyone around her.

05/06/2025

💙 Spotlight: We’re proud to recognize Laila, a dedicated Triage nurse who has been an essential member of the triage team since its inception. Throughout her tenure, Laila has played a key role in navigating numerous changes, consistently prioritizing member care and quality in every aspect of her work. Her clinical expertise and assessment skills are unwavering.

Laila is not only a strong clinical presence but also a supportive mentor, serving as a pillar for new team members and always willing to lend a helping hand.

Address

One California Street
San Francisco, CA
94111

Telephone

+18554315533

Website

https://includedhealth.com/

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