Frontline-Focus LLC

05/26/2023

With 17 years of experience, we can enhance your phone intake department's performance, positively impacting patients' care journey and ultimately increase callers to your facility.

Send us an email at info@frontline-focus.com or visit our website at Frontline-Focus LLC to learn more.

05/26/2023

According to an article published by Mental Health America, 28% of all adults with a mental illness, reported that they were not able to receive the treatment they needed.

The first point of contact with patients, sets the stage for their entire care journey and your phone intake department plays a crucial role in delivering compassionate and efficient services to individuals in need.

Frontline-Focus been providing quality assurance services to behavioral health facilities for the last 17 years. We can help you transform your department's effectiveness and positively impact the lives of those seeking help.

Click the link in our bio to learn more about how we can help.

05/25/2023

🌟 May is Mental Health Awareness Month! 🌟

This month, let's prioritize mental well-being and support those around us. Together, we can make a difference. Visit our website at frontline-focus.com to learn how we can help your healthcare facility ensure that people calling for help receive a world-class experience. Let's break the stigma and create a safe space for everyone to share their experiences.

05/21/2023

The phone intake department plays a crucial role in delivering compassionate and efficient services to individuals in need. That's why we're excited to introduce Frontline Focus, the ultimate solution for revolutionizing your behavioral health phone intake process.

We offer a cutting-edge online platform designed to equip healthcare leaders in behavioral health phone intake departments with the tools, insights, and strategies needed to optimize patient care, streamline operations, and drive exceptional outcomes. By investing in your frontline leaders and empowering them with the right resources, you can transform your department's effectiveness and positively impact the lives of those seeking help.

Visit our website to learn more! www.frontline-focus.com

Increase patient satisfaction and transparency into your core KPIs, resulting in more callers to your hospital.

05/21/2023

Elevate Patient Care with Frontline Focus

As a healthcare leader, you understand the importance of delivering exceptional patient care. That's why I'm excited to introduce Frontline Focus, a comprehensive solution designed to elevate your hospital's operations.

From streamlining processes to improving communication, Frontline Focus empowers you to enhance patient care and drive better outcomes. Visit our website to learn more about how Frontline Focus can transform your hospital.

www.frontline-focus.com

Increase patient satisfaction and transparency into your core KPIs, resulting in more callers to your hospital.

08/22/2022

Did you know according to the National Institute of Mental Health, nearly one in five U.S. adults live with a mental illness? 💔

We believe a comprehensive and compassionate phone intake experience is the first line of defense in preventing tragedies of public and patient safety, and helps create a community that stands together. 💪

To better equip you with data-driven insights and help improve the performance of your intake department, we’re offering a complimentary snapshot to help benchmark your team and better understand your vulnerable areas.

Claim your free snapshot here - https://bit.ly/3c0hZp2

This offer is for this month only and while supplies last - get yours now!

P.S - Don't forget to check out our brand new website! - www.frontline-focus.com

08/18/2022

ChannelWatch is now Frontline-Focus!

As many of you know, I am the Founder and CEO of Frontline-Focus (previously known as ChannelWatch). For the past two decades we’ve been helping hospitals improve their patient experience and increase revenue by providing analytics, insights, and reporting on their phone intake process..

I’m excited to announce the next phase of Frontline-Focus which features enhanced diagnostics and customizable reporting as well as a new look! We offer tools to support all healthcare treatment settings in making data-driven decisions to improve the performance of every phone intake department.

To celebrate, we’re offering a complimentary snapshot of your phone intake department for a limited time only!

Claim your free snapshot here! - http://ow.ly/mAVV50KmwV6

At Frontline-Focus, we know that by helping our clients deliver a great patient experience, we’re helping them strengthen and uplift their communities. Addressing mental health issues will always be part of creating thriving equitable communities - and that’s why it’s part of our mission. Frontline-Focus is committed to partnering with behavioral hospitals to help them deliver the best service possible.

Check out the site! Take advantage of our special offer. And reach out with questions.

http://ow.ly/NnyO50KmwV7

I look forward to connecting with you!

Warmly,
Kim Sharpe

Follow our LinkedIn page to continue to receive special offers.

Increase patient satisfaction and transparency into your core KPIs, resulting in more callers to your hospital.

05/27/2022

From social determinants of health to genetics, many factors are in play when it comes to mental health conditions, but there are protective measures that can prevent mental health conditions from developing or keep symptoms from becoming severe.

Learn more about Frontline Focus at www.frontline-focus.com

05/26/2022

Life can be challenging, but every day shouldn’t feel hard or out of your control. If it does, one of the quickest and easiest ways to determine whether you are experiencing symptoms of a mental health condition is to take a mental health screening at mhascreening.org.

Learn about Frontline Focus at www.frontline-focus.com

05/24/2022

Life can be challenging, but every day shouldn’t feel hard or out of your control. If it does, one of the quickest and easiest ways to determine whether you are experiencing symptoms of a mental health condition is to take a mental health screening at mhascreening.org.

Learn more about Frontline Focus at www.frontline-focus.com

05/20/2022

May is Mental Health Awareness Month
With mental health entering more and more of our daily conversations, it’s critical that everyone has a solid foundation of knowledge about mental health. That’s why for Mental Health Month this year, we are partnering with Mental Health America to Get Back to the Basics
Over the next few days, Frontline-Focus and Mental Health America will bring you some helpful Tools to Thrive in your everyday life.
Also, want to thank those of you who are in the trenches serving those are suffering everyday with mental heath issues.

05/19/2022

05/05/2022

Welcome to Frontline Focus! Our mission is to help your behavioral healthcare facility improve the patient experience by delivering an insightful and valuable Quality Assurance program. Our program includes insights using, real-life call review, On-Demand training, and critical analysis of your assessment and referral staff.