01/08/2026
"There are incredible people everywhere, and the human part of them is always trying to do good. It's not about what your lab coat says—it's about how you treat that patient."
In Part 2 of The Biotech Startups Podcast conversation with CTMC Chief Business Officer, Amy Hay, a powerful theme emerges: impact transcends institutional prestige, and true excellence in healthcare lies in accessibility and compassion.
In this episode, we cover:
– Landing MD Anderson's first-ever internal administrative fellowship by differentiating herself through ground-level experience—from patient advocacy to running clinics—and showing how that understanding translates to C-suite impact
– The audacious plan to build MD Anderson's proton therapy center with zero budget, raising $125 million, and how 9/11 forced a complete pivot from Wall Street to local firefighters' and police officers' pension funds
– Opening MD Anderson's first satellite clinic in Bellaire, Texas, meeting patients where they were, and proving that convenience and world-class care aren't mutually exclusive (even after being told three times it wouldn't work)
– The power of alignment: surrounding yourself with people who fill your gaps, and creating partnerships where purpose and incentives are so aligned that "you can put the contract in the drawer and never look at again"
– Transitioning from US-centric academic medicine to global oncology work, and recognizing that only 20% of cancer patients access top academic centers—leading to her mission of providing excellence regardless of where patients live
It's a masterclass in persistence, pivoting through adversity, and building healthcare solutions that truly serve patients.
Head over to Apple Podcasts or Spotify for this episode and more stories only a biotech exec can tell!