Medrics Corporation

02/25/2026

The Veteran journey shouldn’t start with confusion.

Yet too often it does —
Parking stress.
Hallway uncertainty.
Long check-in lines.
Lower trust scores.

That’s not a care issue.
It’s a front door issue.

The Digital Front Door changes that:

✔ Blue-dot navigation from home to clinic
✔ 30–40% faster check-ins
✔ Less operational friction
✔ Higher VSignals across Ease, Effectiveness, and Emotion

When anxiety drops, trust rises.
Modernizing healthcare starts before the appointment begins.

01/21/2026

Proud to share that Medrics has been awarded by American Hospital Dubai (AHD) for our role as their digital patient experience partner.

It’s especially meaningful to be recognized by one of the leading private hospitals in the region, the first JCI-accredited hospital in the Middle East, and a member of the Mayo Clinic Care Network.

Grateful to the AHD leadership and teams for their trust, and to Digitiza for their collaboration as the integration partner.

01/20/2026

VAly just got a big upgrade.

Our Valy AI assistant inside the VAME app is now much more capable than before. We’ve brought almost all publicly available information into Valy’s knowledge.

Valy can now help Veterans with questions like:
• Facility addresses & directions
• What specialties and services are available
• Understanding Veteran benefits
• Disability and claims-related processes
• …and much more, all in one place.

Our mission is to support the VA in building an exceptional experience for Veterans, where information is clear, access is simple, and support is always just a question away.

11/19/2025

With award-winning implementation at VA Southern Nevada (2024 Patient Experience Innovation winner), VAME & Wayfinding offers:

Turn-by-turn navigation
Location-based smart reminders
Easy check-in
VAly AI Assistant
Easy access to with My HealtheVet, Travel Claims
Multi-language support
FedRAMP-ready deployment

No large-scale IT overhaul required — just impactful, Veteran-centered innovation.
Ready to elevate your facility’s patient experience? Let’s connect.

11/18/2025

Beat the Waitlist: Provide the care your patients need with Medrics!

Your patients are tired of long appointment waits? Medrics’ Smart Appointment Reminders automatically detect cancellation openings and offer them to your patients via a push notification.

With our platform, your hospital can secure an earlier slot and reschedule visits in one easy step.

Benefit Highlights:

Faster Access: Get appointments sooner by instantly filling open slots.

Ultimate Control: Manage rescheduling directly in the app.

Lower No-Shows: Helps healthcare providers reduce missed appointments, improving efficiency for everyone.

It's time for proactive healthcare management. That's the power of the Medrics Digital Front Door!

11/05/2025

No-shows are more than empty chairs, they’re a symptom of a bigger problem.

Every missed appointment means lost time, delayed care, and a slot someone else could have used. Across the U.S., no-shows cost providers millions each year — yet the real issue is how we manage those gaps when they happen.

Smarter scheduling and connected systems can turn wasted time into opportunity.

I explored this in my latest blog:
👉 “The Hidden Price of Missed Appointments”
https://zurl.co/uBDSW

Because in healthcare, how we manage time defines how we deliver care.

The Hidden Cost of Missed Appointments: How No-Shows and Slot Management Disrupt U.S. Healthcare

10/20/2025

Interoperability isn’t a feature. It’s the foundation.

-One platform. Every touchpoint. Infinite possibilities.

At Medrics, we’re not just streamlining patient experiences, we're reengineering them. From check-in to check-out, Medrics acts as a true super app, uniting 45+ modules across patient engagement, navigation, scheduling, PROMs, telehealth, and beyond.

-What makes it all work? True interoperability.

We deeply integrate with Epic, Cerner, InterSystems, and other backend systems; EMRs, CRMs, ERPs, QMS, pharmacy, and billing, ensuring seamless data flows and smarter care coordination.

Whether it’s guiding a patient to the right clinic with voice-enabled indoor wayfinding or syncing live appointment reminders with location-based triggers, Medrics connects it all.

* FedRAMP-Ready.
* Mobile, PWA, and Web-ready.
* No EMR lock-in.
* Deployed across VA, GCC, and Europe.

Join the health systems that are embracing digital without compromise.

Because today’s patient doesn’t just need an app, they need one app that does it all.

👉 Learn more: www.medrics.net

08/05/2025

Imagine every patient-facing workflow, booking, check-in, telehealth, payments, wayfinding, PROMs, living inside one secure, white-label app that your hospital controls. That’s the power of our “app of apps” design: a single interface that embeds any approved vendor service and unifies modules behind one SSO login for patients and staff alike.

For executives, this means no more juggling siloed portals or wrestling with point-solution contracts. Instead, Medrics acts as the digital front door that consolidates multiple healthcare services into one seamless platform, driving higher adoption, cleaner data, and faster ROI.

And for patients... it delivers on our brand promise: “The Best Patient Journey for Everyone”

07/04/2025

06/24/2025

Now Live: The New VA Mobile Engagement and Wayfinding App Experience

Veterans deserve digital tools that are intuitive, informative, and built for them. That’s why we’ve completely refreshed the VA ME and Wayfinding app, transforming it into a smarter, more connected, and more Veteran-focused experience.

What’s New:
- A streamlined new look and feel for easier navigation
- Real-time hospital wait times for improved transparency
- More resources integrated into one app — from MyHealtheVet to VA Health & Benefits tools
- Simplified access to check-ins, travel claims, and prescription tools

Meet VAly – Your Personal AI Guide
The biggest leap forward? VAly, the new AI assistant built into VA ME.

Ask VAly:

“How do I check in online?”
“Where is podiatry located?”
“Can I refill my prescriptions here?”

From app support to general VA questions, VAly is here 24/7, giving Veterans instant answers without the wait. And the best part? VAly is continuously being trained and improving every day, to become even more helpful for Veterans.

This isn’t just an update it’s a smarter Digital Front Door to modern Veteran healthcare.

06/09/2025

At Medrics, we empower hospitals to collect and act on PROMs with a solution that’s fully integrated, automated, and patient-friendly.

Here’s how we support clinical and operational excellence:

- Custom PROM Design: Tailored questionnaires for every department and condition.
- Intelligent Triggers: Automated survey deployment after visits, discharges, or predefined milestones.
- Seamless EMR Integration: Data feeds directly into your existing records for clinical use.
- Real-Time Insights: Track recovery, satisfaction, and care quality.
- Patient Engagement at Scale – Mobile, multilingual, and accessible for all patient groups.

Whether you're aiming to improve outcomes, boost HCAHPS scores, or prepare for accreditation, PROMs are your strategic advantage.

Let’s talk about how Medrics can help your hospital lead the way in patient-centered, data-driven care.