TouchPoint Support Services

TouchPoint Support Services Revolutionizing healthcare hospitality with smarter, more compassionate support services. Built for change. One Partner. One Platform.

Built for Change. TouchPoint Support Services delivers smarter, more compassionate healthcare hospitality. Backed by Compass Group and rooted in patient-centered care, we streamline food and support services to improve efficiency, boost patient satisfaction, and help healthcare providers confidently adapt to change. Interested in how we can be your strategic partner in healthcare hospitality? Visit our website: touchpointsupportservices.com


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Congratulations to our March 2026 My Great Start Live graduates! These 28 new TouchPoint managers spent last week at our...
03/17/2026

Congratulations to our March 2026 My Great Start Live graduates! These 28 new TouchPoint managers spent last week at our Atlanta Support Center, where they learned new insights, developed their leadership skills, embraced our values, and engaged with one another to build a community of peers. Here's to a great start in your new positions, and a bright future ahead!

Eustace is a lifelong cowboy film aficionado! Inspired by his favorite actor, John Wayne, he can often be spotted wearin...
03/16/2026

Eustace is a lifelong cowboy film aficionado! Inspired by his favorite actor, John Wayne, he can often be spotted wearing his impressive cowboy hat and boots.

"Since I was going to school, I loved going to the cinema and watching the pictures," he says, "I really like Westerns."

Join a team that welcomes all of you: https://careers.touchpointsupportservices.com/

As continues, we're highlighting two previous participants of Compass Group's Women in Culinary Showcase. Regional Exe...
03/15/2026

As continues, we're highlighting two previous participants of
Compass Group's Women in Culinary Showcase. Regional Executive Chef MacKenzee Carter and Executive Chef Samantha Gawrysiak represented TouchPoint at the 2024 and 2025 national showcases, and have spent the time since their participation continuing to grow and mentoring other women in their field.

Join us in celebrating humanKIND winner Mia Maldonado, Constant Observer in Panama City, FL!When Mia noticed a patient s...
03/14/2026

Join us in celebrating humanKIND winner Mia Maldonado, Constant Observer in Panama City, FL!

When Mia noticed a patient seemed to be potentially in distress, she trusted her instincts and called for help. When minutes passed without a response, she called again. Her persistence triggered a Code Blue, and the patient received the life-saving care they needed. Thank you, Mia, for your compassion, courage, and unwavering dedication to the patients in your care!

03/13/2026

The future of healthcare support services is data-driven and at TouchPoint, we're leading the way. By transforming raw data into actionable outcomes, we're delivering predictive analytics and real-time insights that drive satisfaction, efficiency, and cost excellence.

Discover how our data-driven approach is changing healthcare for the better. Learn more at touchpointsupportservices.com

March is all about celebrating the power of nutrition, and our RDNs are leading the way with our Bridge Patient Menu™ Go...
03/13/2026

March is all about celebrating the power of nutrition, and our RDNs are leading the way with our Bridge Patient Menu™

Good nutrition shouldn't mean sacrificing flavor or comfort. Our liberalized diet approach accommodates 13 diverse diet types, giving patients nutritious, flavorful meals tailored to their unique needs while reducing malnutrition risk. Since launching in May 2024, we've seen increased oral meal intake, reduced food waste, and patients who feel genuinely cared for at mealtime.

Want to see the full impact? Click the link in the comments below 👇

It’s Patient Safety Awareness Week! This year’s theme, “Team Up for Patient Safety”, encourages healthcare professionals...
03/12/2026

It’s Patient Safety Awareness Week! This year’s theme, “Team Up for Patient Safety”, encourages healthcare professionals to prioritize collaboration in creating safer care environments. As a healthcare support services company, our Patient Safety Attendants work alongside care teams every day to keep patients safe, supported, and protected. This week, and every week, we're proud to team up for patient safety.

Whether at work or at home, Eustace is known as the person who everyone can rely on. This is especially true when it com...
03/11/2026

Whether at work or at home, Eustace is known as the person who everyone can rely on. This is especially true when it comes to his family, as Eustace always makes an effort to spend time with his wife, 9 children, 27 grandchildren, and 9 great-grandchildren!

"When someone asks for help, I never say no. Anything they ask me to do, I'm there."

03/11/2026

Happy ! Today, we recognize and celebrate the dedicated professionals on our clinical nutrition teams and the tremendous impact they have on the lives of the patients they serve. Check out this video to hear messages from our clinical nutrition leaders and teams!

Jessica Edler, Patient Flow Manager, believes in always bringing her best self to work. Some of her most memorable and r...
03/10/2026

Jessica Edler, Patient Flow Manager, believes in always bringing her best self to work. Some of her most memorable and rewarding experiences with TouchPoint have been interacting with patients, making a positive impact.

Looking for a career where you can make a difference? Browse our open roles and today: https://bit.ly/3LkBwSS

Eustace has had a long career, and healthcare wasn't his first step. Before making the move to Tennessee, he worked in f...
03/09/2026

Eustace has had a long career, and healthcare wasn't his first step. Before making the move to Tennessee, he worked in foodservice in the Northeast.

"I've been working in the industry for 27 years. I came here from working at a restaurant in New York---my wife worked here and recommended me to join. The director had me trained as a floor tech, and I've been working here ever since!"

Ready to make a change in your career? Explore open roles today: https://bit.ly/3LkBwSS

TouchPoint is proud to share a successful first week launching our new Patient Safety Attendant (PSA) technology as part...
03/09/2026

TouchPoint is proud to share a successful first week launching our new Patient Safety Attendant (PSA) technology as part of the Elevra healthcare platform during a hospital pilot in Austin, TX.

Elevra is a connected healthcare ecosystem that unifies food & nutrition services, environmental and support services, and patient experience technology into one integrated platform. The addition of our PSA tool strengthens hospital safety programs, enhances operational visibility, and supports frontline teams in delivering safer, more responsive patient care.

Thank you to our support, design, and delivery teams for their collaboration and real-time problem solving throughout the launch. Their partnership ensured a smooth pilot and strong early results.

We’re excited to continue advancing innovative healthcare solutions that improve patient safety, streamline hospital operations, and elevate the overall care experience.

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Sandy Springs, GA

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(800) 686-6323

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