TouchPoint Support Services

12/05/2025

Join us in celebrating humanKIND winner Barbara Langston, Dishwasher in Panama City, FL!

Barbara, a long-time member of the Food and Nutrition Services team since 1991, is recognized for her exceptional compassion and professionalism. Recently, she noticed a distressed patient in the hospital lobby, enlisted a Spanish-speaking colleague to help communicate, and quickly found a physician to provide care. Her empathy, initiative, and attentiveness ensured the patient received timely help and embody the values of the humanKIND Award and TouchPoint's compassionate culture.

12/04/2025

At TouchPoint Support Services, we believe every interaction inside a hospital matters — from patient meals to the cleanliness of their environment to the support caregivers receive. TouchPoint SVP, Max Mosky, shares how technology, program innovation and a people-first mindset come together to transform the hospital experience.

Learn more by clicking the link in the comments below 👇

12/03/2025

Purple for inclusion! 💜 Our TouchPoint Support Services team is wearing purple today for the United Nations International Day of Persons with Disabilities. We're standing together to celebrate accessibility, inclusion, and belonging for all!

12/02/2025

What better way to honor than by celebrating our annual campaign and the warmth it brings to local charities and shelters nationwide! We exceeded expectations with a 50% increase in donations over last year with 300,000+ socks donated across our Compass One Healthcare sister companies. During this season of giving, we're proud to know we're helping make a difference in our communities!

11/28/2025

Join us in celebrating humanKIND winner Ricardo Pizana, EVS Floor Tech in Austin, TX!

When Security reported a strong odor coming from the Emergency Department men's restroom, Ricardo promptly responded and discovered a visitor from the ICU had soiled his clothing. Without hesitation, Ricardo provided the visitor with pajama pants, towels, and washcloths, staying with him to ensure he was cleaned up and comfortable enough to continue visiting his loved one in the ICU. After disposing of the soiled linens, Ricardo noticed the visitor had left. Wanting to provide further support, he searched the facility until he found him and arranged for a pair of thicker scrub pants to be delivered through the ICU charge nurse. Ricardo consistently demonstrates compassion, attentiveness, and a strong commitment to the well-being of patients and visitors. Thank you, Ricardo!

11/27/2025

At TouchPoint, gratitude isn't just a season—it's part of who we are every day. But this Thanksgiving offers a special moment to celebrate the heart and soul of our organization: our remarkable associates.

We're especially grateful for those caring for patients, residents, and guests throughout the holiday, ensuring everyone experiences comfort and quality care when it matters most.

This Thanksgiving, may we all find time to pause, reflect, and appreciate the blessings in our lives. From our TouchPoint family to yours, we wish you a wonderful, safe, and happy Thanksgiving!

11/26/2025

What happens when a hospital café gets a hospitality-inspired makeover? TouchPoint's Table 137®, a modern dining destination with restaurant-quality food, ambiance, and service.

With scalable design variations, Table 137® is setting a new standard for hospital dining across the country. See the full transformation story in the comments below 👇

11/25/2025

TouchPoint Safety Manager, Max Silver, wants to ensure you keep your holidays healthy and delicious by sharing some essential tips to protect you from foodborne illness while enjoying all your favorite holiday meals:

🧼 Prepare safely: Wash hands thoroughly with soap and warm water before handling food, and fully thaw meats before cooking (a 20-lb turkey needs 3 days in the refrigerator)

🌡️ Cook properly: Use a thermometer to verify meats and casseroles reach safe cooking temperatures to kill harmful bacteria.

❄️ Store promptly: Refrigerate leftovers immediately in shallow containers and discard any food left out for more than 2 hours.

🍽️ Consume carefully: Eat refrigerated leftovers within 3-4 days and reheat to 165°F, remembering that harmful bacteria don't always change food's appearance, taste, or smell.

11/24/2025

Imagine if your hospital could turn rooms around 33% faster, boost patient satisfaction by 10 points, AND reduce costs - all without your team working harder or compromising care.

Read our recent blog post to learn more about the smart platform TouchPoint is using to help get the right task to the right person at the right time: https://bit.ly/47e8tIY

In healthcare, every minute matters. Just like on a ranch, when a fence is down or an irrigation line breaks, you can’t waste time – things must happen quickly, efficiently, and with purpose. Hospitals face the same reality every single day. Patients need to move through the system without delay...

11/22/2025

Join us in celebrating humanKIND winner Tungee Cox, Supervisor Patient Ambassador in Nashville, TN!

On June 4th, we lost a cherished patient who passed away peacefully at our Nashville location. Later that day, her family reached out to Tungee Cox, Patient Ambassador, who had formed a special bond with the patient during her stay. The family invited Tungee to speak at her funeral, wanting to honor the connection and comfort she provided. During the service, Tungee shared touching stories from the patient's time with us—the laughter, the tears, and the fears she bravely expressed. This gave family and friends a deeply personal glimpse into her final days. Tungee concluded with these words: "She came to us as a patient, but she left as my friend." For those who cared for her, this patient's memory inspires the very heart of compassionate care we strive to provide!

11/21/2025

Our associates represent a multitude of cultures and experiences, each day serving patients from a variety of backgrounds. In their day-to-day, each greeting is an important step towards compassion and connection. This , we're sharing our diversity through our own voices, reinforcing who we are, and the connections we form.

11/20/2025

TouchPoint is incredibly proud to celebrate seven of our client hospitals across Illinois, Indiana, Michigan, and Texas that have been named by Becker's Hospital Review as having the LOWEST MRSA infection rates in the nation – with ZERO reported cases.

This achievement reflects the critical importance of infection prevention, environmental hygiene, and the dedicated healthcare and hospitality teams who show up every day to protect patients and save lives!

Read the full story - link in comments below👇