03/23/2026
🎰 Is Florida's gambling addiction hotline being used to profit off problem gamblers?
A WPTV investigation raises serious questions about who's really benefiting from the state's gambling helpline — and it may not be the people who need help most.
New documents show that after the Florida Gaming Control Commission switched the state's gambling hotline to a new nonprofit called Kindbridge Research Institute, that nonprofit signed a subcontractor agreement with a for-profit company connected to it — Kindbridge Behavioral Health — which then received payment for a range of services.
"It's a great business model for them. The incentive is going to be to self-refer... the incentive is to increase their bottom line." — Jennifer Kruse, Florida Council on Compulsive Gambling
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