Wilco Source

10/26/2022

Administrative tasks often bog down healthcare teams from providers to payer networks. Digital network management could provide a solution. https://sforce.co/3Sy4Tzo

Providers can use automated workflows on a health plan's application portal to serve patients and make applying to networks quick and simple.

10/24/2022

Patient portal use in mental health has seen a significant increase, but there's still room for improvement. Beyond the technology infrastructure, healthcare organizations must consider change management and digital literacy training programs. https://bit.ly/3CuNuSH

New data found that although utilization rates are improving, patient portal use in mental health isn't widespread. Researchers recommend focus on equity and digital health literacy to improve use.

10/20/2022

"Technology is very important in any industry, but we especially see it in pharmacy to be able to improve some of those workflow efficiencies." ~Bri Morris, National Community Pharmacist Association https://bit.ly/3e9QHh9

Bri Morris, PharmD, senior director of Education and the Long-Term Care Division at the National Community Pharmacists Association, discusses the importance of teamwork in the pharmacy.

10/18/2022

Does your sales process feel fragmented? Try optimizing your distributed sales teams. Here are a few ways you can do this: https://bit.ly/3EpDD1E

Health and life sciences (HLS) sales teams, like many others, are constantly facing new challenges in a transformative business climate. Today, sales representatives are dealing with an ever-evolving portfolio of products, solutions, and services, all while facing a significant shift from traditiona...

10/14/2022

How an integrated EHR can support revenue cycle management and why it's key to have a single source of truth: https://bit.ly/3V45quI

Joe Galdi, vice president of revenue cycle systems at the 14-hospital RWJ Barnabas Health system shares his perspectives on the challenges and opportunities facing revenue cycle management in this fraught moment in U.S. healthcare

10/12/2022

How cloud solutions enhance EHR's and improve the work of healthcare organizations. https://sforce.co/3e9QtXl

Cloud-based healthcare is using the cloud for storing, and maintaining traditional personal health info, as well as other consumer data.

10/10/2022

The lead-to-cash process in any organization specializing in life sciences is often very complex. Multiple product lines, distributed sales teams, and discretionary discounting all contribute. Salesforce CPQ can be the magic bullet to bring greater efficiency and transparency to the process. Here's why: https://bit.ly/3fIillO

The lead-to-cash process in most organizations is complex. Add in multiple products and product lines, pricing configurations, discretionary discounting, and distributed sales and order fulfillment teams, and the complexity grows tenfold. For many life sciences organizations, this is their reality.....

10/07/2022

New AMA digital health research shows 93% of physicians perceive digital health tools as advantageous and the average number of digital health tools used by physicians has nearly doubled since 2016. https://bit.ly/3RQRb9T

New research shows digital health adoption reaches new heights among physicians.

10/05/2022

We recently shared news about Salesforce's latest platform, Genie. Here's more on this promising customer experience tool and how it can use your existing data to create true personalization in real time. https://sforce.co/3M7N0VB

Salesforce Genie is the real-time platform for customer magic, harmonizing data that’s updated every millisecond so you can meet customers where they are.

09/22/2022

This week at , Marc Benioff announced the Genie platform. Why is this important? It is one of the greatest innovations in the company's history and will allow companies to deliver truly personalized customer experiences in real time––across any industry. We're excited to explore use cases for Genie in healthcare and life sciences.

Share this article...Salesforce Genie, declared the greatest Salesforce innovation in the company’s history, paves the way for highly personalized customer experiences, delivered in real-time. Genie ingests and stores real-time data streams at massive scale, and combines it with Salesforce data. D...

09/19/2022

Have a Salesforce admin on your team? Here are the top 14 skills Salesforce believes are key to success.

09/15/2022

Headed to next week? Salesforce Ben has a great guide to navigating the massive conference.

Everything you need to know about Salesforce's flagship event, Dreamforce, from dates and tickets, to parties and accommodation!

09/13/2022

Many in healthcare and life sciences manufacturing are investing in low-code platforms to streamline supply chains and improve customer success. According to Salesforce, more than 50% of the IT investment funneled to low-code platforms.

09/06/2022

Low-code and no-code platforms have become a top priority for many in healthcare and life sciences IT. A recent Salesforce survey of IT professionals reported low code/no code platforms accounted for 51% of the IT budget.

This will be part of the future of conversation at

09/01/2022

Myth: Salesforce won't play well with your existing ERP.
Truth: It's actually possible to extend the value of your Salesforce platform with an ERP that shares common data, workflows, and analytics to keep everyone rowing in the same direction.

Another core topic at

08/30/2022

These 10 key metrics can help determine the success of telehealth services.

Measuring satisfaction, changes in in-person clinic use and the development of innovative new programs are important metrics hospitals and health systems can use to analyze the success of their telehealth services, according to a July 27 American Medical Association article.

08/26/2022

Automation will be a key topic at . In a recent Salesforce survey, organizations that came out on top of the "Great Talent Shortage" in 2021, prioritized:
- Automating business processes and putting scalable solutions in place
- Using managed services and outsourcing to close the skill gap
- Prioritizing IT resources and spend
- Focusing on the most impactful digital transformation efforts

08/25/2022

The seamless flow of medical information is becoming more accepted in healthcare. And as it does, there are some considerations innovators must think through when leveraging the potential of the new open data exchanges on the path to achieving true data interoperability.

3 key considerations for small to medium sized healthcare technology innovators to think about when harnessing the potential of the new...