02/03/2024
The role of a patient advocate encompasses a wide array of duties and responsibilities. They have the tools to oversee a patient's well-being from the point of diagnosis through treatment, recovery, and follow-up visits. Patient advocates are particularly instrumental in assisting those with chronic illnesses, multiple health conditions, or life-threatening situations.
Key duties and responsibilities of a patient advocate include:
• Coordinating medical appointments and facilitating the acquisition of second opinions.
• Identifying financial and legal resources to support patients.
• Connecting patients with relevant support groups and social networks.
• Negotiating and reviewing medical bills to ensure accuracy.
• Resolving disputes between consumers and their insurance providers.
• Addressing conflicts between consumers and healthcare providers.
• Acting as a liaison with doctors, nurses, therapists, and insurance companies on behalf of the patient.
• Providing explanations to patients, ranging from deciphering medical bills to clarifying information about a diagnosis.
• Assisting patients in navigating treatment and care options.
• Documenting details of medical visits for reference.
• Ensuring that the needs and wishes of a person are met, especially when they are unable to communicate for themselves.
• Assisting patients in completing forms and applications.
• Upholding and advocating for patients' rights.
• Analyzing and interpreting medical charts, bills, and related documents.
If you need help navigating the complex healthcare system, reach out to us at 480.769.0956 to learn more about how we can advocate for you.
