10/08/2021
The Ong Institute for Plastic Surgery and Health is looking for an energetic, multi-talented, detail-oriented Front Desk Administrator who is excited to help accelerate a fast-growing company.
Why choose The Ong Institute
At the Ong Institute, we deliver life-changing transformations through genuine, empathetic care resulting in an unparalleled experience. We understand it is a privilege to be trusted with one's health, which is why we provide the highest level of concierge service with honor and integrity.
As an Integrative Health organization focused on improving the health and well-being of our clients, we are searching for a Front Office Administrator dedicated to helping raise the bar on the treatment and services we provide and embrace the ever-changing landscape of Integrative Health. Benefits available to full-time employees, after the probationary period, include:
● Medical, Dental and Vision Insurance
● Paid time off
● 401K eligibility
● Friendly and supportive work environment
What you will do
Everyone who joins our team is responsible for creating value, regardless of their role. As the Front Desk Administrator, you are an integral and indispensable part of the office as you coordinate and provide the highest quality client experience. Specifically, you are responsible for:
• Working closely with our team to provide, and continually improve, the best possible experience to our expanding client base
• Ensuring clear client communication on the phones, and in person, including scheduling appointments
• Assisting our Client Relations Team with continually improving the client experience
• Continually improving office organization, processes, and flow
• Maintaining exceptional relationships with vendors and requesting documents as needed
• Ensuring supplies are available when they are needed
Who we’re looking for
● Minimum 3 years experience as an front office admin, administrative assistant, or related position with similar duties.
● Experience in the hospitality industry is a plus.
● Working in a fast paced, challenging environment.
● Strong Technology skills.
● Extreme attention to detail, and ability to follow through on delegated tasks.
● Ability to work well in a team environment, and well as an evolving/expanding work environment.
● Strong Communication skills with clients, and team members.
● Ability to multi-task.
● Polite, personable, and energetic.
● Willingness to adjust to new tasks.
● Always open to growth and knowledge.
● Commitment to excellence.
● Interest in our field of practice.
● Knowledge of HIPAA requirements.
● Proficiency in Google Suite and Microsoft office.
Working conditions
Office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, s*x, s*xual Orientation, gender identity, national origin, age, protected veteran or disability status, or genetic information. We thank all candidates for their interest in this position, and our organization; however, only those candidates selected for an interview will be contacted.
Ong Institute is an equal opportunity employer that is committed to an inclusive recruitment and selection process. Consistent with our values and culture, Ong Institute is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation with discrimination. If you have an accommodation need, please contact Human Resources in advance of your interview to make the appropriate arrangements.
By applying, you agree that the statement made by you are true, complete, and correct to the best of your knowledge. Furthermore, you understand that any falsification of statements, misrepresentations, and/or deliberate omissions or concealment of information may be considered a just cause for dismissal.
