Caption Pros

Caption Pros is a premier captioning company that partners with you to make all of your events acces

03/27/2026

Choosing the right captioning workflow directly impacts the user experience, from providing accurate captions across multiple platforms to audience customization for adaptable accessibility. The right caption delivery ensures your captions are compatible with your platform, accessible to your audience, and compliant with regulations. When production teams understand these details, captioners, AV teams, and speakers can collaborate to create impactful, uninterrupted, engaging, and inclusive content.

Connect with our team to learn more about adding captions to your next online event: https://bit.ly/4bKg2Hm

AlT Text:

Illustration of a wavy yellow and purple line with the following text,
Slide 1: "Not All Live Captions Are Delivered the Same Way"
Slide 2:"Closed captions, Generated during the encoding process and embedded directly in the video, Compatible with most platforms, Ensures broadcast-ready content, The audience can turn the captions on and off, Helps ensure compliance with the FCC, Two different standards for closed captioning: 608 and 708"
Slide 3: "Open captions, Text is burned directly into the video image, Creates permanent captions that cannot be turned off on the user's end, Ideal for platforms that don’t allow 608/708 ingestion"
Slide 4:"Web-based caption windows, A great option for accessibility, Allows viewers to customize their captions, such as font size and language, Can be linked to the livestream platform, Viewable in a separate browser"

03/26/2026

Choosing the right captioning workflow directly impacts the user experience, from providing accurate captions across multiple platforms to audience customization for adaptable accessibility. The right caption delivery ensures your captions are compatible with your platform, accessible to your audience, and compliant with regulations. When production teams understand these details, captioners, AV teams, and speakers can collaborate to create impactful, uninterrupted, engaging, and inclusive content.

Connect with our team to learn more about adding captions to your next online event: https://bit.ly/4bKg2Hm

AlT Text:
Illustration of a wavy yellow and purple line with the following text,
Slide 1: "Not All Live Captions Are Delivered the Same Way"
Slide 2:"Closed captions, Generated during the encoding process and embedded directly in the video, Compatible with most platforms, Ensures broadcast-ready content, The audience can turn the captions on and off, Helps ensure compliance with the FCC, Two different standards for closed captioning: 608 and 708"
Slide 3: "Open captions, Text is burned directly into the video image, Creates permanent captions that cannot be turned off on the user's end, Ideal for platforms that don’t allow 608/708 ingestion"
Slide 4:"Web-based caption windows, A great option for accessibility, Allows viewers to customize their captions, such as font size and language, Can be linked to the livestream platform, Viewable in a separate browser"

03/25/2026

Livestreaming can be an impactful way for businesses, large and small, to reach a greater audience. Whether you are creating comprehensive online classes or hosting your quarterly conference, livestreams help companies bypass limitations of physical events and still reach their audience.

Captions are an important step in creating a successful livestream and ensuring your content is accessible to your audience. Adding real-time captioning can boost engagement and help your audience fully engage.

As expert captioners, we understand that a strong technical understanding of how captions are delivered can make a difference in the smoothness and accuracy of your event’s captioning. In this guide, we’ll break down technical industry jargon like RTMP and clearly lay out caption delivery workflow options to ensure your livestream is equipped with uninterrupted captions.

Read more: https://bit.ly/4uwUqI7

ALT:
Illustration of a hand holding a phone showing a livestream with captions with the text, “Going Live? RTMP, Caption Delivery Options, and Livestream Tools"

03/24/2026

What an honor to receive this email today:
Dear Jen Schuck,
Congratulations! You have been nominated for the Captioning Brilliance Award with the Global Alliance of Speech-to-Text Captioning! An individual has nominated you for this award because they have witnessed your captioning brilliance in the high-quality captions you have provided. They see your dedication for serving the Deaf and hard-of-hearing community by ensuring your captions are clear, reliable, and meaningful.
It would be our honor if you were able to attend this year’s
Voices in Text: Global Alliance Awards
ceremony to honor those nominated and to celebrate this award. The winner of the Captioning Brilliance award will be announced at the ceremony.
Please join us on Saturday, August 15 from 12:00pm-1:00pm ET over Zoom. You may register for this FREE event on our website at
https://speechtotextcaptioning.org/events
This event is a celebration of the hard work and dedication of individuals like you in the captioning and communication access community and to celebrate the Global Alliance’s 7-year anniversary.

Please join the celebration on August 15th!

03/19/2026

608 and 708 are two closed captioning standards used in broadcast environments to meet accessibility requirements set by the Federal Communications Commission (FCC).

Choosing the right captioning standard directly impacts user experience. The right closed caption ensures your captions are broadcast-ready, compatible with your platform, accessible to your audience, and compliant with regulations. When production teams understand these details, captioners and AV teams can collaborate to create impactful content that is uninterrupted, engaging, and inclusive.

Learn more about broadcast captioning: https://bit.ly/4lwlJhx

ALT:
Slides with a yellow background. Slide 1, "What’s the difference between the 608 and 708 standards for broadcast captioning?" Slide 2, "608 Closed Captions, Designed for analog TV and considered the old standard TV, While 708 is the updated captioning standard, 608 remains widely compatible and most streaming platforms support 608." Slide 3, "608 Closed Captions (continued), Includes a basic black box with white lettering, Customization is limited and done at the captioner's end. Design includes italics, placement, and capitalization." Slide 4, "708 Closed Captions, Designed as the updated standard for digital TV and compatible with most streaming platforms, Not compatible with analog TV, Both the captions and the viewer can customize the closed captions to make them more accessible. " Slide 5, "708 Closed Captions (continued), Customization includes, but is not limited to, features such as color, font, size, and contrast, Supports a wider range of language options."

03/17/2026

Captions aren’t just for those with hearing loss. Recent studies have shown that 50% of Americans use closed captions while watching videos for various reasons, including poor audio, learning a new language, or developing a better understanding of the plot.⠀

ALT:⠀⠀
Slide 1: Graphic with the Caption Pros logo and the text, "Reasons people use captions."⠀⠀
Slide 2: Graphic with the volume symbol and the text, "The audio is muddled."⠀⠀
Slide 3: Illustration of an ear with a hearing aid and the text, "They have hearing loss."⠀⠀
Slide 4: Illustration of a woman pointing to her ear and the text, "It is difficult to understand accents."⠀⠀
Slide 5: Graphic with the text, "Actors and hosts talk too quickly."⠀⠀
Slide 6: Illustration of people holding phones and computers with the text, "They are multitasking."⠀⠀
Slide 7: Illustration of people holding phones and computers with the text, "They are trying to understand plots better."⠀⠀
Slide 8: Illustration of a person watching their phone with the text, "They are trying to be quiet while watching online content."⠀⠀
Slide 9: Graphic of the word "Hello" in different languages and the text, "They are learning a new language."⠀⠀
Slide 10: Illustration of people watching a lecture with the text, "They are visual learners.⠀
Slide 11: Illustration of someone presenting with the text, "They have an auditory processing disorder."
Slide 12: Illustration of a person with symbolic noise doodles all around them with the text, "They have ADHD."

03/12/2026

Hosting an upcoming seminar or annual conference? Make your next event fully accessible with real-time CART captioning. CART stands for “Communication Access Real-time Translation.” CART captioning is the instant translation of the spoken word into text. Here’s how it works:

- Our captioner listens to your meeting or event and accurately types every spoken word using a stenographic keyboard.
- The captioner’s software translates the steno language into English text, formatted as captions.
- The captions are streamed to an Internet-connected device, such as a smartphone, tablet, or laptop.
- The audience can read the captions in real-time on their device through a link Caption Pros will provide.
- After your session, you will receive a roughly edited file the same day as your event. We can provide same-day verbatim transcripts, upon request.

Learn more: https://bit.ly/2UuC7UP

ALT Text:
Illustration of a audio icon and audio waves in a speech bubble, with the text, "he CART Captioning Process."

03/07/2026

The first step in generating real-time captioning is ensuring a reliable funnel that routes content seamlessly to a livestream platform. RTMP stands for Real-Time Messaging Protocol, and this is how video and audio are taken from your encoder (software that prepares raw video and audio) and delivered to the platform hosting your livestream. This standardized sending method ensures a compatible exchange. While RTMP does not create or add captions, it plays a key role in ensuring the video is transferred with or prepared to support live captioning.

To learn more about the technical process of livestream captions, read our latest guide: https://bit.ly/4uwUqI7

ALT: Caption pros logo and a dark blue background, with the text, "RTMP explained"

03/06/2026

When was the last time you saw an audiologist for a hearing test? This is your reminder to schedule your exam and always protect your hearing.

ALT: Illustration of people examining an ear with the text, "Only 16% of physicians routinely screen for hearing loss."

02/24/2026

When was the last time you attended an event that was only in-person? Exactly. Hybrid events are more common than ever, allowing companies, brands, and communities to expand their access for both in-person and virtual audiences. With multifaceted events, it's essential to understand how to add captions seamlessly. Hybrid events have many moving parts, including live production, livestreams, rewatchable videos, and, depending on event size, multiple speakers and sessions across several days. When planning a hybrid event, adding captioning isn’t as simple. Read our latest blog to learn how captioners can partner with your event to implement workflows, platforms, and best practices and elevate your impact with captions: https://bit.ly/4qXCiER

ALT:
Illustration of a woman speaking on a computer screen with captions reading “Thank you for joining us!” and a person beside the screen holding a laptop. Text reads: “How to Add Captions to Hybrid Events: Workflows, Platforms & Best Practices.”

02/19/2026

CART stands for “Communication Access Real-time Translation.” CART captioning is the instant translation of the spoken word into text. Caption Pros can provide CART captioning in person or remotely. Captions can be displayed on an Internet-connected device like a tablet, smartphone, or laptop in real-time to the viewer.

Learn more: https://bit.ly/2UuC7UP

ALT:
An illustration of a yellow banner and presenter, with the text, " What is CART Captioning?"

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10105 E Via Linda
Scottsdale, AZ
85258

Telephone

(480) 419-3809

Website

http://captionpros.net/

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The Caption Pros Story

With one out of every seven people having some degree of hearing loss, captioning by Caption Pros provides communication access. By providing instantaneous speech-to-text, it benefits all participants. Make your event accessible by adding realtime captioning.

Meet Jennifer

Based in Scottsdale, Arizona, but providing captioning services all over the country, Caption Pros is owned and led by award-winning captioner Jennifer Schuck, FAPR, RDR, CRC.

Jen had been a court reporter for over 10 years when she transitioed into captioning in 2004. With her extensive knowledge of the industry on all fronts, she has served on national boards, competed in and won international realtime writing events. She was inducted as a Fellow of the Academy of Professional Reporters in 2016. She has worked to enhance industry standards by co-chairing the CART Ethics Task Force for the National Court Reporters Association which created the Code of Ethics for captioners. Jen is passionate about captioning and providing accurate, quality services to those who rely on it.