03/04/2025
At Growing Wise, we are committed to safeguarding your privacy and ensuring the security of your personal information. This SMS Privacy Policy outlines how we collect, use, and protect your data when you interact with us via text messaging. We do not share your mobile information with third parties for marketing purposes without your explicit consent. Data sharong is limited to ourpises directly related ti iur services.By opting in to receive SMS communications from us, you agree to the following terms:
1. **Information We Collect**
When you communicate with us via SMS, we may collect the following information:
- Your phone number
- Appointment details
- Patient information related to appointments, procedures, or treatment reminders
- Feedback or responses you provide to our messages
2. **How We Use Your Information**
We use the information you provide via SMS for the following purposes:
- Appointment reminders
- Clinic notifications and alerts
- Important medical or administrative updates
3. **Consent**
By opting in to receive SMS communications, you consent to receiving text messages from Growing Wise regarding appointments, reminders, and updates related to your child’s care. You are not required to provide consent to receive treatment, and opting in is voluntary.
4. **Opt-Out**
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact our office directly at 865-322-9252 to remove your phone number from our SMS system.
5. **Data Security**
We are committed to ensuring that your personal information is kept secure. We use industry-standard security measures to protect your data, including encryption and secure servers. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security.
6. **Sharing of Information**
We will not share your personal information with third parties unless required to do so by law, or with service providers that assist us in delivering SMS communications, under strict confidentiality agreements.
7. **Message Frequency**
You may receive periodic text messages related to appointments, and general facility information. The frequency of messages will vary depending on the nature of the communication, but we aim to minimize the number of messages sent to you.
8. **Standard Message and Data Rates**
Standard message and data rates from your mobile carrier may apply. Please check with your carrier for more information.
9. **Children’s Privacy**
As an outpatient pediatric facility, we are aware of the sensitive nature of the information we handle. We take all necessary precautions to ensure that any SMS communication we send is appropriate and relevant to the care and treatment of your child.
10. **Changes to This Policy**
We reserve the right to update this SMS Privacy Policy at any time. Any changes will be communicated via text message, or updated on our website.
If you have any questions or concerns about our SMS privacy practices, please contact our office at 865-322-9252
You have the right to opt out of messaging and provide instructions, such as Replying STOP to any received messages.
Patient Name: _____________________
Phone Number: ____________________
Parents Signature: _________________
