03/26/2026
Citizen Potawatomi Nation Health Services Epic team received the Good Install award, presented to facilities that meet certain install standards. CPNHS’s Epic team accomplished 64.5 out of 65 items in the Good Install checklist. The implementation was a nine-month process, with seven months dedicated to processing the 11,584 tasks related to build.
Epic’s Good Install program is Epic’s comprehensive framework for launching its EMR (Electronic Medical Record) in a way that delivers long-term success from day one. It establishes detailed best-practice standards for every stage of implementation, including data migration, clinical workflow redesign, system configuration and validation to ensure the software aligns with real clinical and operational needs. A major emphasis is placed on preparing analysts through structured training and certification so they can build, customize and support the system effectively before go-live, which helps reduce post-launch issues and ensures the system reflects intended workflows.
The program also incorporates measurable quality benchmarks — such as training completion rates, workflow accuracy and reduced help-desk demand — to track preparedness and qualify organizations for financial credits that lower future Epic costs.
Alongside these internal goals, Good Install stresses interoperability and data integration, encouraging organizations to connect departments and external systems through tools like Care Everywhere to improve coordination and continuity of care.
By combining structured preparation, strong analyst readiness, and incentives tied to ex*****on quality, the program lowers implementation risks, accelerates adoption, stabilizes operations more quickly after launch and ultimately contributes to improved clinical decision-making and patient outcomes.
