07/07/2022
Customer Service Job @ Compex
Compex Legal Services is looking to hire a full-time Call Center Customer Service Representative in our Shingle Springs location. This position answers phones, handles complaints, and provides updates.
Who we are:
Compex is the nation’s leading record retrieval provider. We serve thousands of law firms and the largest insurance carriers to provide record retrieval, record summarization, IME interface, and deposition reporting solutions that reduce cost and cycle time. We empower our clients to make faster, more informed decisions by streamlining across claims, legal, and third parties. We emphasize innovation, world-class delivery and leading-edge thinking as a competitive advantage in delivering solutions to our clients and markets. We are on a strong continued growth trajectory and advancing our technology strategy is key to our future success.
This position will help us with:
• Answering phones and responding to inquiries
• Updating notes regarding work orders in computer system
• Transferring calls
• Identifying, researching, and resolving requests
• Handling customer complaints
What you should have:
• A high school diploma or equivalent
• Computer literacy
• Excellent phone skills
What we offer:
• Paid Time Off
• Paid holidays
• Medical, vision, and dental benefits
