03/26/2026
Roxbury is proud to welcome Jessica Osborn, MS, CAADC, CRS, CCTP, as our new Director of Performance Improvement! Jessica brings nearly nine years of experience in the behavioral health field, with a career path that reflects dedication, growth and a deep commitment to patient care. She began her journey as a Behavioral Health Technician, advanced to Case Manager, and later served as a Therapist, developing a well-rounded and comprehensive understanding of clinical care across settings.
Her professional background is further strengthened by her service in the United States Air Force, where she cultivated a strong foundation in leadership, accountability and service. Jessica has extensive experience leading CARF audit processes, supporting accreditation readiness, and implementing data-driven strategies that enhance patient care and organizational outcomes.
Outside of Roxbury, Jessica is completing her PhD in Psychology, specializing in Substance Use and Addictive Behaviors, with an expected completion in early summer and when NFL season rolls around, you’ll likely find her cheering on the Philadelphia Eagles! Please join us in welcoming Jessica to the Roxbury team.