What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

The Family Doctors

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United States
Shreveport, LA
The Family Doctors

Visit www.famdocs.com Call 318 797 6661 to schedule an appointment. Visit our website for more details! The Family Doctors---We take care of all of you!

The Family Doctors is an independent medical group consisting of 12 primary care physicians and 3 mid-level providers taking care of generations of families. We offer same day acute/sick visits, preventive care and management of chronic problems/health concerns and have provided excellent medical care for patients for over 40 years. The Family Doctors is conveniently located behind Christus Schumpert Highland Hospital at 8383 Millicent Way.

06/02/2025

**** Update: Issue with TMobile/Metro PCS is RESOLVED***

📣Important Notice for T-Mobile/Metro PCS Customers 📣

We are currently experiencing an issue where calls from T-Mobile and Metro PCS customers are not coming through to our main phone line. While we are still able to make outgoing calls to these numbers, we are unable to receive incoming calls from them.

If you are a T-Mobile or Metro PCS customer and need to reach us, please send us a message through Facebook Messenger with the patient’s name and a call-back number. A member of our team will contact you as soon as possible.

You can also message us through your Follow My Health portal.

We will update once the issue is resolved and apologize for the inconvenience.

02/28/2025

📣📣 **Phone Issues***
We are having issues with our IVR prompts on our main phone number. You will hear your wait time is over 60 minutes. This is not accurate and you will be connected within a few mins max if not immediately. That announcement is incorrect. We apologize for any inconvenience and hope to have it resolved ASAP!

02/10/2025

📣📣 Job Openings 📣📣

TFD is currently hiring for the following positions:
**Medical Assistant
**LPN
**Phlebotomist
**Phone Receptionist

***Benefits**
-401(k) with match
- Health, Dental, and Vision Insurance
- Life Insurance
-PTO after 90 days

If you are a dedicated professional with a passion for patient care and are looking to be part of a supportive and dynamic team, we encourage you to apply.

To apply, please send resume to applytfd1@gmail.com

11/21/2024

We are converting to a new phone system today. We apologize for any delays or excessive hold times. There are a few bugs we are working through. Thank you for your patience.

10/12/2024

2024 TFD Employee Appreciation Day! Thank you to all of our dedicated and compassionate staff that keep our clinic running smoothly every day!

10/12/2024

Congratulations to our TFD 2024 Employee of the Year, Tonya Toney,MA! 🥳 🥳

09/12/2024

📣📣***Job Opening***📣📣

Job Title: Medical Phone Receptionist
Location: Shreveport, LA
Position Type: Full-Time
Schedule: Monday - Friday, 8:15 AM - 5:00 PM
**Benefits:**
- 401(k) with match
- Health, Dental, and Vision Insurance
- Life Insurance
- PTO available after 90 days

Job Description:
We are seeking a courteous and efficient phone receptionist. The ideal candidate will provide a full range of telephone switchboard duties, including triaging calls and relaying messages. You will also assist with clerical duties as required and serve as a liaison between patients and medical staff.

Responsibilities:
- Courteously and efficiently answer all incoming calls.
- Schedule appointments for multiple providers.
- Accurately take and relay messages in a timely manner.
- Perform phone operator functions including triaging, connecting, and transferring calls.
- Provide a pleasant and helpful phone contact experience with each call.
- Perform other clerical duties as assigned to maintain department workflow.

Skills Required:
- Excellent communication skills, both written and verbal.
- Proficient technical (computer) skills.
- Ability to multi-task and prioritize effectively.
- Self-motivated with strong initiative.

If you are a dedicated professional with a passion for patient care and are looking to be part of a supportive and dynamic team, we encourage you to apply!

To Apply: Please submit your resume and cover letter to svaughn@famdocs.com

09/04/2024

***UPDATE****

📣 Our phones are working again!!! 📣

Our phones are currently down due to a Century Link outage in our area. If you need immediate assistance, you can message us here on FB or on our website at www.famdocs.com under “Contact Us” and then “More Info”.

Please keep in mind that neither of these platforms are HIPAA compliant so please limit the information to your first and last name, along with a phone number and we will call you back as soon as are phones are back up. If you need a same day sick appointment for today, please go to our website and utilize the online scheduling link. We apologize for the inconvenience.

08/13/2024

📣📣****Job Opening***📣📣
We have a full time opening for a Physician Assistant or Nurse Practitioner. To apply please send CV to lspoor@famdocs.com.

07/09/2024

📢 Phone Outage!!

Our phone lines are currently down. 📞🚫 In the meantime, you can message us through FB messenger. However, please be aware that Facebook is not a secure messaging platform. Please only include your name and a good call back number and we will call you back. For sensitive matters, consider waiting until our phone lines are back up or visiting us in person.

We apologize for the inconvenience and appreciate your understanding! 🙏

04/22/2024

TFD celebrated our amazing lab staff last week for ! Thank you for your hard work, dedication and compassion that you show each and every day!! We appreciate you!! 🏆

04/08/2024

Eclipse fun at TFD today!! 🌖🌗🌘🌑

Address

8383 Millicent Way
Shreveport, LA
71115

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+13187976661

Website

http://www.famdocs.com/

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