05/20/2026
🚨 WE’RE HIRING 🚨
(And no… this is not one of those jobs where you “answer phones and occasionally file papers.” 😂)
Psych Alchemy is looking for an Administrative Assistant / Medical Assistant to join our growing psychiatric private practice in Smyrna, Delaware.
We are a psychiatric nurse practitioner–run practice that believes mental healthcare should feel human. Our office has cozy coastal vibes, snacks, drinks, real conversations, and providers who genuinely care about patients. We work hard, laugh a lot, and somehow survive prior authorizations together. 🫠
This role is ESSENTIAL to the day-to-day functioning of the practice. We need someone who is:
✔ Smart
✔ Organized
✔ Self-motivated
✔ Able to think critically
✔ Comfortable in controlled chaos
✔ Kind to patients but capable of professionally wrestling insurance companies when needed 😂
If you need someone standing over your shoulder telling you what to do every 5 minutes… this probably is not the job for you.
We already have a virtual assistant helping remotely, so this position is focused more on the in-office clinical and administrative workflows that keep the practice moving. One moment you may be helping a patient feel comfortable checking in, the next you’re calling a pharmacy, working on a prior authorization, troubleshooting a portal issue, or helping providers stay on track during a busy day.
✨ The right person will WANT to grow with the practice.
We have exciting long-term plans involving expansion, additional prescribers, and some really amazing future projects we can’t fully disclose yet. We are looking for someone who wants to be part of building something meaningful — not just someone looking for “a job.”
📍 Location: Smyrna, DE
🕘 Schedule: Monday–Thursday, 8:30 AM–5:30 PM
(No evenings, weekends, or on-call)
💵 Pay: $17–$19/hour based on experience
🔹 Responsibilities Include:
• Answering phones and greeting patients
• Scheduling and managing patient flow
• Assisting with new patient intake in Valant EHR
• Obtaining/documenting vitals
• Completing prior authorizations
• Calling pharmacies and insurance companies
• Assisting with patient portal questions
• Coordinating with providers and billing
• Maintaining HIPAA-compliant records
• Managing multiple workflows without falling apart internally 😅
🔹 Required Skills:
• Strong organizational skills
• Ability to multitask and adapt quickly
• Professional written/verbal communication
• Ability to work independently and problem solve
• Experience in a fast-paced medical setting
• Comfortable learning technology and systems
• Proficiency with EHRs, Google Workspace, Microsoft Office, and Adobe
🔹 Preferred (Not Required):
• Certified Medical Assistant (CMA, CCMA, or equivalent)
• Associate’s Degree
• Minimum 1 year of experience in a medical assistant or comparable clinical role
• Behavioral health or psychiatric experience
📩 TO APPLY:
Please email BOTH:
Your resume
A cover letter telling us why you want to work in psychiatric healthcare
Send to: administrator@psychalchemy.org
⚠️ IMPORTANT:
Your email subject line MUST read exactly:
“Resume”
Applications missing:
• a resume
• a cover letter
OR the correct subject line
will not be considered.
(Yes, this is intentional. Attention to detail matters here. 😉)
We are looking for someone who can go with the flow, learn quickly, genuinely care about people, and become part of our team long-term.
If that sounds like you — we’d love to hear from you.
